Are there any restrictions on where I can drive the rental vehicle?
Please refer to Rental Terms & Conditions for information on restrictions.
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Vehicle rental restrictions FAQ
How many free Kilometres per day with my vehicle rental in Australia?
Free kilometres allocated to each rental vary according to many factors, including location, fleet class and contracted rate conditions.
The allocation that applies to your rental will be advised at the ‘Quote Summary' stage of your online transaction, or will be advised by your reservations agent.
How much do additional Time & Kilometres cost?
The cost for additional time & kilometres varies according to location and rental vehicle class. The cost applicable to your rental is stipulated in Part A of your Rental Agreement.
Can I tow using a Europcar Vehicle?
Yes, if a towbar has been fitted by a Europcar representative and the load is within the vehicle's design limits.
Can anyone other than the renter drive the car?
Only those listed on the rental agreement can drive a Europcar Vehicle. When collecting the vehicle each driver must be listed and sign on the Rental Agreement and they must present their drivers licence at time of collection.
Every additional driver is charged an additional driver fee.
What age do I have to be to rent a car?
The minimum age for all drivers is 21. Drivers aged 21 to 24 are restricted to the types of vehicles they can hire, please contact our Reservation Centre for full details on 1300 13 13 90.
All Drivers under the age of 25 are subject to a daily age surcharge.
Do I need to have an International Drivers Licence?
If you hold a full, current, unrestricted driving license for the rental period and which is written in English or an International license translated into English.
If you will be driving for a period that is longer then three (3) months and you have an International Drivers Licence it will be honoured by Australian law.
If you plan to stay in Australia for more than three months and intend to drive for that period you are required to obtain an International Drivers Permit.
To hire and drive a truck, do I need a special drivers licence?
Most of our truck rentals can be driven with a generic licence. Our staff are at your disposal to give you details concerning our different truck models.
Snow Line & Snow Cover
Snow cover means the additional cover that allows the Vehicle to be driven in areas above the snow line.
The snow line is defined as the gates leading to any of the national parks or snowfields in Australia between 1 June and 31 October, or any area where it is indicated or required that show chains are to be fitted to the vehicle.
Snow cover protects the customer on the full replacement value of the vehicle in the event of an accident. In addition to the snow cover, you may also purchase the SPOM or POM to protect yourself when driving on sealed roads.