|What is a Europcar ID Number ?
||A Europcar ID number is your Europcar Customer Identification number
|How are the different Privilege status levels reached?
||A Member switches from one level to another in function of his/her Vehicle rental services consumption (number of rentals or number of rental days).
|What is an ACRISS or Sipp Code
||ACRISS codes help establish vehicle categories
|Can I take out additional covers or protections ?
||Additional and extended covers may be purchased at time of booking or at the counter at start of rental.
|Which Europcar locations propose the Privilege Program?
||All Europcar stations worldwide propose and deliver the PRIVILEGE benefits & advantages.
|What vehicles are available in a given station?
||All the vehicles available at a given station are displayed in the "vehicle available" field
|How will I know that my reservation is confirmed?
||At the end of the reservation process you will receive a "Reservation Confirmation"
|Do I have to pay a security bond to cover any additional charges during my rental?
||Certain vehicles require a Security Bond
|What do I need to be aware of when driving in the Outback?
||Check with your rental branch before begining your trip
|I have forgotten my Europcar ID number. What can I do?
||Check your card, or a recent invoice