|What cards does Europcar accept ?
||Europcar accepts all major credit cards
|Does Europcar charge cancellation Fees?
||Europcar reserves the right to charge a cancellation fee, this can vary from location to location and state to state.
|Can I choose the car/ truck model?
||Europcar vehicles may be booked by category only
|Can I extend the rental period?
||Extending the rental period is possible at the time of check-out or during the rental itself but you must notify us at least 2 hours prior to the expiration of the rental period
|What are the benefits of using my Europcar ID number online?
||Faster bookings and promotional offers
|What do I need to provide for renting a luxury or special vehicle ?
||For luxury and special models two credit cards are required and an authorisation will be requested on each.
|What does it mean when I receive the message "Your session has timed out"?
||For your security, if you remain inactive on the website for a prolonged period of time, we close the connection
|How do I change my password?
||Go to the "My Europcar" section and you can update your password and rental preferences.
|Where can I send a query if I miss Privilege credits?
||If PRIVILEGE credits have not been properly credited to your account after a minimum waiting period of six weeks, click here for more info
|What if my Privilege Card is lost, damaged or stolen?
||If the Card is lost, damaged or stolen, you should contact the Data Administrator of your country of residence by phone or email