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Questions Answers
Can I have the confirmation of the vehicle I want ? If the chosen vehicle is in the immediate booking part, it is automatically confirmed.
What happens if I return the car late ? If the vehicle is returned more than 30 minutes after the time set for its return in the Rental Agreement a full day's rental will be charged.
Can I earn points/miles through my member rewards program with Europcar? If you are a member of a rewards program and Europcar is a partner of this program, all your qualifying Europcar rentals accrue the benefits according to the earn rules and regulations of the individual program [More details]
What happens if I break speed limits? If you speed your driver's licence may be suspended immediately and in extreme cases, the vehicle may be impounded.
What are the road rules in Australia? In Australia, all vehicles drive on the left hand side of the roadway.
Is there a minimum / maximum age for renting a vehicle with Europcar ? In most countries, you must be aged 21 or over to rent a car
What do I do in the event of an emergency? In the case of an emergency, if someone has been seriously injured or requires urgent medical assistance contact the Emergency Call service by phoning 000.
What do I need to do in the event of loss of keys ? In the event of loss of vehicle keys, you will need to contact the Europcar rental station from which you hired the vehicle
Are seatbelts required in Australia? Legislation in Australia requires that the driver and all passengers must wear correctly fitted seat belts
To drive a truck, do I need a special driving licence? Most of our trucks can be driven with a standard licence to drive a car
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