|Where can I get all information regarding the Privilege Program?
||Please check the loyalty section of our website
|How do I become a Europcar member?
||Please click on the "My Europcar" section in the navigation menu.
|What are Privilege credits?
||PRIVILEGE credits are defined as the unit value, counted in credits, generated by the number of rentals or rental days credited to a Member.
|Can Privilege credits be converted?
||PRIVILEGE credits cannot be converted and only enable the Member to reach the relevant Status.
|What is the Europcar Reservation Guarantee policy?
||The applicable time a requested vehicle category can be held
|What does Damage Liability Fee or DLF mean
||The DLF amount is the maximum amount of money you are liable for.
|What is the Privilege Loyalty Program?
||The Europcar PRIVILEGE Program is a free of charge program designed to enable enrolled customers to receive rewards for their repeat business with Europcar when they rent in any of the participating locations.
|What do I need to do in the event of loss or theft of the vehicle?
||The first thing will be to call the local police authority and next, to call the rental station
|What is the Privilege Master Rental agreement service?
||The Master Rental Agreement service is the Privilege express service to bypass the lines at the counter and obtain the vehicle keys without signing the pre-printed rental agreement.
|What is included in the price?
||The price varies based on many factors