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Questions Answers
Is it possible to modify / cancel my reservation after it is confirmed? Yes, Europcar allows you to modify or cancel your reservation online after it is confirmed, provided it is done at least 2 hours prior to rental time
Is it possible to view my reservation after it is confirmed Yes, you can view your reservation by clicking on the Modify / Cancel link in the footer
Is the Privilege Program free of charge? Yes, Europcar shall not charge any enrolment fee.
Is there a minimum / maximum age for renting a vehicle with Europcar ? In most countries, you must be aged 21 or over to rent a car
My driving licence has been stolen; can I present a theft declaration instead ? Under certain restrictive conditions, the declaration of theft or loss of the licence may be accepted
Parking, speeding and traffic infringements Parking, speeding and traffic infringements are the responsibility of the renter and incur a Europcar administrative fee.
To drive a truck, do I need a special driving licence? Most of our trucks can be driven with a standard licence to drive a car
What am I covered for when I rent a vehicle? When you rent a vehicle from Europcar, Third Party Liability cover for personal injury is included in the Rental Charges. The cover provided is in accordance with legislation in the State and Territory where the accident occurred. [More details]
What are Europcar's Rental Terms and Conditions? Visit the "Terms and Conditions" page
What are my obligations at the end of the rental period? You must return the Vehicle to the rental station nominated in the Rental Agreement.
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