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Questions Answers
What are Privilege credits? PRIVILEGE credits are defined as the unit value, counted in credits, generated by the number of rentals or rental days credited to a Member.
What are the benefits offered to PRIVILEGE members? Each level rewards its Members with specific advantages and benefits.
What are the benefits of using my Europcar ID number online? Faster bookings and promotional offers
What are the different status levels? The PRIVILEGE Program offers Members three (3) status levels
What are the different types of additional covers available ? You can select the available additional cover for your rental when you make your booking or when you pick up your vehicle
What are the road rules in Australia? In Australia, all vehicles drive on the left hand side of the roadway.
What cards does Europcar accept ? Europcar accepts all major credit cards
What could modify the total cost of my rental compared to the initial estimate ? Various factors can impact the estimate, click to see more
What documents do I need to present at the Europcar counter when I pick up my vehicle ? Driver’s Licence, identification document, credit or debit card with
What does Damage Liability Fee or DLF mean The DLF amount is the maximum amount of money you are liable for.
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