|What does it mean when I receive the message "Your session has timed out"?
||For your security, if you remain inactive on the website for a prolonged period of time, we close the connection
|What do I do in the event of an emergency?
||In the case of an emergency, if someone has been seriously injured or requires urgent medical assistance contact the Emergency Call service by phoning 000.
|What do I need to be aware of when driving in the Outback?
||Check with your rental branch before begining your trip
|What do I need to do in the event of loss of keys ?
||In the event of loss of vehicle keys, you will need to contact the Europcar rental station from which you hired the vehicle
|What do I need to do in the event of loss or theft of the vehicle?
||The first thing will be to call the local police authority and next, to call the rental station
|What do I need to provide for renting a luxury or special vehicle ?
||For luxury and special models two credit cards are required and an authorisation will be requested on each.
|What happens if I break speed limits?
||If you speed your driver's licence may be suspended immediately and in extreme cases, the vehicle may be impounded.
|What happens if I return the car earlier than the return date shown in the rental agreement ?
||You may only have to pay for the actual rental days
|What happens if I return the car late ?
||If the vehicle is returned more than 30 minutes after the time set for its return in the Rental Agreement a full day's rental will be charged.
|What happens if the car breaks down or if I have an accident ?
||Europcar's nationwide vehicle hire locations provide you with 24 hour emergency road side assistance in Australia.