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  1. Questions about your bookings?
    Do you have a reservation number?
    Pick-up Date

     

    Europcar hereby collects some personal data. It is mandatory to provide all the information requested (fields with an *); in the absence of such information, Europcar will not be able to take into account your request. Pursuant to the Privacy Act 1988, you have the right to access, update, correct or delete personal data collected by us. You may correct factual errors in that data by sending a request to us pointing out the error.
    You should contact Europcar Australia's Customer Relations Department by phoning +61 1300 72 00 55 or email at customerrelations@europcar.com.au. In order to allow us to provide you with effective services Europcar.com.au may from time to time use and disclose your personal information to members of the Europcar Group, its Related Entities or Related Companies, franchisees and licensees and Europcar partners or affiliates in and outside Australia and New Zealand. Our Privacy Policy fully sets out the restrictions on this use and disclosure. Please see our Privacy policy in the bottom link.

    Privacy Policy

  2. Questions about loyalty programme?

     

    Europcar hereby collects some personal data. It is mandatory to provide all the information requested (fields with an *); in the absence of such information, Europcar will not be able to take into account your request. Pursuant to the Privacy Act 1988, you have the right to access, update, correct or delete personal data collected by us. You may correct factual errors in that data by sending a request to us pointing out the error.
    You should contact Europcar Australia's Customer Relations Department by phoning +61 1300 72 00 55 or email at customerrelations@europcar.com.au. In order to allow us to provide you with effective services Europcar.com.au may from time to time use and disclose your personal information to members of the Europcar Group, its Related Entities or Related Companies, franchisees and licensees and Europcar partners or affiliates in and outside Australia and New Zealand. Our Privacy Policy fully sets out the restrictions on this use and disclosure. Please see our Privacy policy in the bottom link.

    Privacy Policy

  3. Questions about Online Check in?

     

    Europcar hereby collects some personal data. It is mandatory to provide all the information requested (fields with an *); in the absence of such information, Europcar will not be able to take into account your request. Pursuant to the Privacy Act 1988, you have the right to access, update, correct or delete personal data collected by us. You may correct factual errors in that data by sending a request to us pointing out the error.
    You should contact Europcar Australia's Customer Relations Department by phoning +61 1300 72 00 55 or email at customerrelations@europcar.com.au. In order to allow us to provide you with effective services Europcar.com.au may from time to time use and disclose your personal information to members of the Europcar Group, its Related Entities or Related Companies, franchisees and licensees and Europcar partners or affiliates in and outside Australia and New Zealand. Our Privacy Policy fully sets out the restrictions on this use and disclosure. Please see our Privacy policy in the bottom link.

    Privacy Policy

  4. Questions about your invoice?
    Do you have one of the following data?

     

    Europcar hereby collects some personal data. It is mandatory to provide all the information requested (fields with an *); in the absence of such information, Europcar will not be able to take into account your request. Pursuant to the Privacy Act 1988, you have the right to access, update, correct or delete personal data collected by us. You may correct factual errors in that data by sending a request to us pointing out the error.
    You should contact Europcar Australia's Customer Relations Department by phoning +61 1300 72 00 55 or email at customerrelations@europcar.com.au. In order to allow us to provide you with effective services Europcar.com.au may from time to time use and disclose your personal information to members of the Europcar Group, its Related Entities or Related Companies, franchisees and licensees and Europcar partners or affiliates in and outside Australia and New Zealand. Our Privacy Policy fully sets out the restrictions on this use and disclosure. Please see our Privacy policy in the bottom link.

    Privacy Policy

  5. Questions about your trip?
    Pick-up date
    Drop-off date

     

    Europcar hereby collects some personal data. It is mandatory to provide all the information requested (fields with an *); in the absence of such information, Europcar will not be able to take into account your request. Pursuant to the Privacy Act 1988, you have the right to access, update, correct or delete personal data collected by us. You may correct factual errors in that data by sending a request to us pointing out the error.
    You should contact Europcar Australia's Customer Relations Department by phoning +61 1300 72 00 55 or email at customerrelations@europcar.com.au. In order to allow us to provide you with effective services Europcar.com.au may from time to time use and disclose your personal information to members of the Europcar Group, its Related Entities or Related Companies, franchisees and licensees and Europcar partners or affiliates in and outside Australia and New Zealand. Our Privacy Policy fully sets out the restrictions on this use and disclosure. Please see our Privacy policy in the bottom link.

    Privacy Policy

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