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Useful Information

Make the Most of Your Rental Experience

Europcar strives to make your car and van rental process as simple and hassle-free as possible. Here you will different sources of information and useful advice on many topics such as:
  • Your vehicle hire
  • The booking process
  • Damage Protection and Coverage
  • potential issues related to your experience during the rental contract
  • Questions about your account
  • Information about Privilege - the Europcar loyalty program
  • And more.....

Frequently Asked Questions

Need some information about your rental? Check out our most commonly asked questions or contact us.


Before, During and After Rental

Want to know what to bring for vehicle pick up? Do you need to drop off your car later than expected?  Maybe you might want to know more about our additional equipment is available to make your rental experience more enjoyable.....Whatever your needs we are here to help!


Terms and Conditions

Find all the key information on your Europcar rentals here.

Terms and conditions

Useful Information

From the latest Covid-19 safety information to our rental locations and more, we’re here to ensure your next trip runs smoothly. Head over to our Useful Information page for travel tips and much more.

Privilege Loyalty Programme

Signup now to receive 10% off our public rate for your next and future car or van rental of 3+ days, with no exclusions! (*) Save more with special Privilege Deals during selected periods!