myEuropcar: Car subscription for corporate and business customers (FAQ)

Europcar's Long-Term Solutions currently include 2 options: SuperFlex and Flex.

The aim is to offer you a flexible alternative to traditional leasing or car purchasing. With the Long-Term Solutions you can rent a vehicle with Europcar from 1 month or 3 months (with the ability to extend for up to a maximum of 24 months).

You can comfortably drive your vehicle for as long as you need it and cancel very flexibly according to the terms of the Long-Term Solution you've chosen.

With SuperFlex, you have the benefit of a monthly price with the flexibiity to return the vehicle after the minimum 30 day terms. You therefore remain extremely flexible, even if your requirements change unexpectedly.

Vehicles returned under the minimum 30 day term will be charged for days driven at the current retail rate of the location, at the time of return.

Flex is your particularly cost-efficient long term solution. You specify a minimum term - 3 months - and can then return your long term solution vehicle each month after the minimum term is met. The 3 month price is cheaper than the 1 month Superflex price.

Minimum term charged upfront as total cost, vehicles returned early will be charged the full minimum term.

You book a vehicle category that includes several comparable vehicles. We can not give you a guarantee about a brand or a specific model.

In the SuperFlex model, you can add One-Way. This means that you can return the vehicle to a different station than the one where you picked it up.

One way rentals incur a one way fee and are subject to availability. One way fees vary between locations & dates and are subject to change.

The damage excess in the event of damage depends on the vehicle and the booked protection package. Please refer to Europcar's Terms and Conditions for further information.

All our vehicles are always thoroughly cleaned before handover. Furthermore, we have taken additional measures which include the cleaning of all surfaces in our cars, the switches as well as the car keys with the use of disinfectants.

We follow a precise multi-part cleaning process for our cars. All cars are intensively cleaned using disinfectants.

With Long-Term Solutions, you can make your fleet far more flexible and thus more efficient. Project work, business seasonality, changes with employees and lead times on new vehicles orders are all circumstances where fleet flexibility is critical.

With the SuperFlex and Flex products, you can avoid these issues and react flexibly to changing conditions.

In order to take out a long term solution vehicle with Europcar Australia, you need to have an Australian registered office and an active Australian Business Number.

If you have your registered office abroad, we will be happy to offer you an appropriate local solution. Please refer to your desired country-specific Europcar website.

All our subscription cars are available within 7 days of completing your request. During the booking process, you can also choose a later pickup date to suit your schedule. Need a car sooner? Explore our range of instant rental options at europcar.com.au

Vehicles can be booked for 1 month and 3 month packages; SuperFlex and Flex respectively. Each initial period may be extended, with a maximum period of 24 months.

To ensure our customers have access to the most current vehicles, Europcar frequently change over fleet on average every 9 to 12 months. Customers may need their vehicle replaced or have maintenance carried out during their rental term. Where this is the case we will contact you if an exchange or maintenance is required and endeavour to carry out these requirements as quickly and easily as possible. After the initial rental term, Europcar will advise of any applicable price changes.

Yes. Talk to us about your needs and we will find a solution.

Yes. Talk to us about your needs and we will find a solution.

Whether a reduction of the deductible is possible depends on long term product selected and the desired vehicle. In most cases, you can significantly reduce the deductible by booking the Medium or Premium protection package.

Please contact your Europcar Sales Representative for further information.