myEuropcar car subscription: Cancellation & return information (FAQ)

You can terminate your subscription plan at any moment, providing a 14 days notice period. However, if you terminate your subscription before the end of the minimum term, the remaining months are payable. If you return the myEuropcar Vehicle after the end of the minimum term, you will only be billed for the days used in the last months of the subscription.

You can cancel your subscription plan without any cost up to 14 days before the pick-up date.

However, if you cancel your subscription within the 14-day period before the pick-up date, you will be charged with a $250 cancellation fee and if you cancel after the contractually agreed vehicle availability date, the subscription can no longer be cancelled.

If you return the myEuropcar Vehicle before the minimum term of the contract, you will be charged the full monthly payment for the minimum period. If you return the myEuropcar Vehicle after the end of the minimum contract period, you will only be charged for the current month.

For more information, please check myEuropcar Terms and Conditions and our Terms and Conditions of Rental.

In each monthly payment notification that you receive by email, you will find a link that will enable you to terminate your subscription, all you need to do is select a new return date. If you terminate once the minimum period has come to an end, you will only have to pay for any costs or damages listed when you return the myEuropcar Vehicle. Once you have terminated your subscription plan through the link, we will contact you to discuss the exact details of the return of the myEuropcar Vehicle.

To return your myEuropcar Vehicle, you have to terminate your subscription by clicking on the link included in your monthly payment notification. It will open a form that already has all the details for your return, all you need to do is select the return date. Once this has been completed one of our customer service agents will be in contact to confirm these details and answer any questions you may have.

Please do not forget to return your myEuropcar Vehicle with a full tank (or a battery charge level of no less than 80% if an electric or plug-in hybrid vehicle).