myEuropcar: Delivery and collection of your car subscription (FAQ)

Our vehicles are available within 5 days of completing your request, however, during the booking process, you can choose to pick it up at a later date.

When you subscribe to myEuropcar, you can choose a minimum term of 1,3, 6 or 12 months. Afterwards, your subscription will be automatically renewed until you decide to terminate it, up to a maximum period of 24 months.

You can choose amongst a number of vehicles: compact, SUV, intermediate and standard vehicles.

Vehicles are available with an anticipated booking period of 5 days. If you need a vehicle earlier, you can book a regular rental on Europcar’s website.

You will get a vehicle in the category you have selected. The vehicles displayed are examples of the selected category. If you do not find the category of vehicle of your choice, do not hesitate to check back later. myEuropcar is a new program and the offer is constantly evolving.

Some myEuropcar Vehicles have an age restriction and all drivers must possess a valid full Australian driver’s licence before picking up a myEuropcar Vehicle.

Just like the subscriber, an additional driver must meet the requirements in the Terms and Conditions of Rental.

The subscriber and the additional driver registered in the subscription are allowed to drive the myEuropcar Vehicle. If you wish to add more additional drivers, you can do so during the booking process. It is mandatory that you and the additional drivers are present at the station or during the delivery of the myEuropcar Vehicle so that they can present their valid full Australian driver’s licence.

Yes, the subscription will be automatically extended until you cancel your subscription.

Subscription periods are 1, 3, 6 or 12 months, with a maximum duration of 24 months from the time of pick up.