Still have questions?

Are the myEuropcar Vehicles available immediately?

Vehicles are available with an anticipated booking period of 5 days. If you need a vehicle earlier, you can book a regular rental on Europcar’s website.

What is meant by "Guaranteed Model"?

Model is guaranteed, subject to variations in vehicle colour, model variant and equipment features.

Will I keep the myEuropcar Vehicle until the end of the contract?

We do everything we can so that you can keep your myEuropcar Vehicle during the duration of your contract. However, we might contact you to change your myEuropcar Vehicle for another one of the same category for the remainder of the contract.

Can I select a specific vehicle model?

We offer two options for selecting your vehicle: Many of our car subscription offers do not specify a particular vehicle model, but instead offer a selected vehicle group. These offers are clearly marked with "or similar" during the booking process. The displayed vehicle is an example from the group of available models. Car subscriptions marked "Guaranteed Model" in the booking process guarantee a specific model. However, please note that vehicle colour, motorisation (range for electric vehicles), model variant, and equipment features may differ from the image shown.

What are the Long-Term Solutions from Europcar?

Europcar's Long-Term Solutions currently include 2 options: SuperFlex and Flex.

The aim is to offer you a flexible alternative to traditional leasing or car purchasing. With the Long-Term Solutions you can rent a vehicle with Europcar from 1 month or 3 months (with the ability to extend for up to a maximum of 24 months).

You can comfortably drive your vehicle for as long as you need it and cancel very flexibly according to the terms of the Long-Term Solution you've chosen.

What are the benefits of Flex?

Flex is your particularly cost-efficient long term solution. You specify a minimum term - 3 months - and can then return your long term solution vehicle each month after the minimum term is met. The 3 month price is cheaper than the 1 month Superflex price.

Minimum term charged upfront as total cost, vehicles returned early will be charged the full minimum term.

What are the benefits of Superflex?

With SuperFlex, you have the benefit of a monthly price with the flexibiity to return the vehicle after the minimum 30 day terms. You therefore remain extremely flexible, even if your requirements change unexpectedly.

Vehicles returned under the minimum 30 day term will be charged for days driven at the current retail rate of the location, at the time of return.