Q: Do I need to return the vehicle fully charged?

<p>There&#39;s no need to recharge before returning your EV—just drop it off and go. </p>

Question 1

How do I lock - unlock my vehicle?

Accepted Answer

Click HERE to learn how to unlock, entry, and power-on the vehicle.

Question 2

How to use the internal controls for my first drive?

Accepted Answer

Click HERE to learn how to adjust seats, steering wheel, mirrors, signals, wipers, and other important controls.

Question 3

Where can I charge the electric vehicle?

Accepted Answer

This depends on the car you drive as different cars have various connections. Once you visit PlugShare to determine a location, you can filter through charge points that will be suitable for your car.

Question 4

What are the costs of public charging?

Accepted Answer

The costs of public charging vary. Some locations offer a flat rate, and other charge per KW or for time used. For an overview, refer to the PlugShare site which will tell you all relevant details including costs for each location.

Question 5

Is drivng a EV the same as a petrol vehicle?

Accepted Answer

An EV drives just like a normal car, only powered by electricity in the form of the battery. We will supply a handy ‘how-to’ guides for every EV model. You can also find a QR code on your key chain for further information.

Question 6

How far can I travel in a EV?

Accepted Answer

The km range is based on make and model. However we estimate 300kms based on a EV which is 80% charged. Your EV display screen will show you specific information related to battery charge and driving range

Question 7

Where do I charge?

Accepted Answer

There are many free and paid charging stations located across Australia and New Zealand. To find your closest charging station or to plan ahead, please refer to Plugshare www.plugshare.com or download the plugshare app

Question 8

How long does it take to recharge?

Accepted Answer

The time it takes to charge your EV will depend on how many kW you want, and what type of connection. The following can be used as a guide:

Public Charging station times will vary from 30 mins at a DC Super Charger (Power 150 – 350 kW) and up to 8 hours at an AC Fast Charging Station (Power 7 – 22kW).

Charging from a standard residential power point (Power 2.4 to 3.7kW), charging time may take up to 38 hours.

Question 9

How much does it cost to recharge?

Accepted Answer

Pricing varies depending on the charging location. Some are free at all times, some charge a per kWh rate. As a general guideline, slower chargers usually cost less or are in some cases free, and faster chargers usually cost more.

Question 10

Do I need to return the vehicle fully charged?

Accepted Answer

There's no need to recharge before returning your EV—just drop it off and go.

Question 11

Will I pick up the vehicle at 100% charged?

Accepted Answer

Customers will pick up the vehicle at 80% or above charged

Question 12

What do I do if I run out of battery?

Accepted Answer

Call Roadside assistance on AU 1800 625 035 NZ 0800 625 035

Question 13

What happens if I break down?

Accepted Answer