Move safely with flexibility

We remain open across Europcar locations to service car, van and truck rental bookings and returns in line with State and Territory Government permitted activities. To find the details of your closest Europcar location, click here.
If you would like to discuss the pick up or return of your rental or to cancel an existing booking, please call 1300 13 13 90 or click to We appreciate your understanding during these changing conditions across Australia.
For more information please visit the Government website for the state or territory you are currently in:

Move With Confidence! Safety - Our #1 Commitment!

Your safety as well as the safety of our employees is our top priority!
We pride ourselves on ensuring all along your customer journey a clean and safe experience. We continue to comply with government recommendations for COVID safe businesses so you can pick up, drive and return your car safely.
We have put special measures in place to provide you with a safe and flexible travel experience.
  • “zero contact” policy
  • stringent cleaning and disinfection of stations and vehicles
  • social distancing practices and processes
Watch this video to learn more about our safety and cleaning measures.

Frequently Asked Questions