Europcar Canberra Airport Rental Guide

In Australia, you need to present:

A valid full driver's licence for the main driver and any additional drivers showing a current residential address in English. If you do not have a valid Australian Drivers License, an International Driver's Permit must accompany your driver’s licence.

A valid credit or debit card in the name of the main driver, matching the relevant Driver’s Licence

A passport if you are not an Australian resident

If using a debit card, you are required to provide a second form of acceptable identification in addition to your driver’s licence. For example, utility or phone bill (with matching address), bank statement (with matching address), passport or a credit card matching the main driver information.

NB: Payment by debit card is only available on selected vehicle types.

The Europcar office is located outside the arrivals hall, to the left side of the road.

Contact Europcar Reservations on 1300 136 886 or +61 3 9330 6100

Additional cover to reduce your liability can be purchased at the Europcar counter when you pick up your rental.

Prior to leaving the location, we recommend you inspect your vehicle to ensure that the condition of the vehicle is consistent with the information noted in your rental agreement. If you notice any discrepancies over and above Fair Wear and Tear, you should advise a team member prior to leaving the Canberra Airport.

If you have already left the rental location ensure you take photos (including a photo of the vehicle's number plate) and contact Europcar within 60 minutes either on 1300 720 055/NZ number or email myrental@europcar.com.au, using your rental agreement number as the email subject. More information can be found in the Europcar damage policy.

Europcar provides complete 24-hour emergency roadside assistance. The contact number to be called is printed on the rental agreement and on the windscreen of the rental vehicle. In the event of a breakdown or an accident, you will receive prompt assistance.

Yes.

You can travel on all toll roads during your rental as all Europcar vehicles are registered with Linkt.

Contact Europcar Reservations on:

AU: 1300 136 886

NZ: 0800 454 942

Other: +61 3 9330 6100

The return area is located in the "Blue" undercover carpark. When entering the airport, follows the Arrivals lane, then turn right at the roundabout. The Return carpark is the first carpark on the left. There is a boom gate at the entrance which will open automatically upon approach.

1. Caltex Canberra Airport - 1/3 Rogan St Canberra Airport ACT ACT, 2609, Australia

Return the key into the key drop box located next to the Europcar office door.