Europcar Western Sydney International Airport Rental Guide

In Australia, you need to present:

A valid full driver's licence for the main driver and any additional drivers showing a current residential address in English. If you do not have a valid Australian Drivers License, an International Driver's Permit must accompany your driver’s licence. A valid physical credit or debit card in the name of the main driver, matching the relevant Driver’s Licence.

A passport if you are not an Australian resident. If using a debit card, you are required to provide a second form of acceptable identification in addition to your driver’s licence. For example, utility or phone bill (with matching address), bank statement (with matching address), passport or a credit card matching the main driver information.

NB: Payment by debit card is only available on selected vehicle types.

Our service desk is located inside the terminal in front of the Arrivals hall and it's just a short walk away, rental vehicles will be collected and returned from P1 D-Bays 188-168, approximately 2-3 minutes' walk from the terminal, helping travellers get on the road quickly and easily. 

Please contact Customer Care: 13 13 90

Additional cover to reduce your liability can be purchased at the Europcar counter when you pick up your rental.

Prior to leaving the location, we recommend you inspect your vehicle to ensure that the condition of the vehicle is consistent with the information noted in your rental agreement. If you notice any discrepancies over and above Fair Wear and Tear, you should advise a team member prior to leaving.

If you have already left the rental location ensure you take photos (including a photo of the vehicle's number plate) and contact Europcar within 60 minutes by emailing myrental@europcar.com.au, using your rental agreement number as the email subject. More information can be found in the Europcar damage policy.

Follow the Arrivals signs and Car Rental Lane directing you to P1. Dropbox : Our Key Drop Box is located inside the terminal at our Europcar Service Desk.

Our Key Drop Box is located inside the terminal at our Europcar Service Desk.