Terms and Conditions in Australia
International, Privilege and Site Terms and Conditions
Overseas rentals are subject to the Europcar General Terms and Conditions of Hire, the Specific Terms per country and the Privacy Policy in the country of rental
Download PDF
Click here to download the Terms and Conditions in PDF format. Effective September 2021
Click here to download the terms and conditions for Abu Dhabi
Tax:
VAT = 5%
Additional driver:
25AED per day with a maximum amount of 150 per rental. (Additional driver will be registered subject to the consent of the renter)
No Show and Cancellation fees:
Fees can apply
Age:
minimum 21 - 23 years varies by vehicle's category - and max 80 years (if physically fit to drive). subject to having 1 year old driving licence
Airport surcharge:
25AED per rental up to 1month , then renewable each month if contract continues.
Cash rental deposit:
Total Rental estimated charges +1500 AED deposit will be released after 3-4 weeks time.
Chauffeur driven service:
Available on Request. Please contact our Courtesy number: 0097125550029 or email at limo@europcar-uae.com. No online bookings so far, bookings via telephone calls or any emails.
Credit cards accepted:
VISA / Master Card/ Amex / Diners Club. Europcar Charge Card Cash or debit card are not accepted as a mean of payment.
Delivery / Collection:
Free to Abu Dhabi Airport Station; Free Within City limits of 10km, and chargeable for longer distances. Surchages will apply for any longer distance from Abu Dhabi as per delivery & collection fees sheet .
Driving licence:
Valid and held for at least one year UAE driving license is a must for all Residents of UAE no matter their nationality. Visitors to the UAE that are Residents of Gulf Countries (GCC) can drive with their GCC Driving License National Driving License is accepted from Visitors to the UAE if they are citizens of these countries: UK, France, Japan, Belgium, Holland, Switzerland, Denmark, Germany, Italy, Sweden, Greece, Austria, Ireland, Spain, Norway, Turkey, Canada, Poland, South Korea, Finland, South Africa, Australia, New Zealand, Romania, Singapore, Hong Kong, Portugal, Luxembourg, Slovenia, Latvia, Lithuania, China and Hungary. International Driving License is a must for UAE Visitors who are citizens of other countries that are excluded and not listed above (as specified by UAE Traffic & License Authorities). Note: All above driving license should be in English or Arabic otherwise a translated copy of the same will be requested.
Fuel:
Unleaded , Super 10% service charge will be added for refueling done by Europcar.
Insurances:
Basic / Medium / Premium protection : SCDW Accident/Damage & Theft Protection: LDW.
One-way rentals:
1) Domestic: Allowable only within UAE Emirates & Fees Vary per distance from Abu Dhabi. 2) International: Not Available. Not allowed.
Other services:
GPS or Navigation system 50AED per day & 250AED max per rental Infant CSI, Baby CSB & Toddler CST, Child Seats are on Request and chargeable at (25AED per day & 150AED max per rental) Cross Border to Oman is allowable, subject to our consent and to the drivingback of vehicle to UAE where an Oman Insurance Fees will be applicable @AED750 for 1-7 days + AED 100 for additional day upto AED1500 per rental
Restriction of use:
Desert Safari Driving is not allowed. International oneway rental is not allowed Smoking inside our vehicles is not allowed. Towing objects or transporting illegal products/pax or using the vehicle for illegal things as well as other misuses are prohibited.
Specific note:
59 Minutes Grace period for a rental day charge. 24 hours Breakdown & Emergency contact number is 00971506210795. More details are available on country specific Terms and Conditions.
Other:
10% Administration fee is applicable
Click here to download the terms and conditions for Albania
Tax :
20%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
23 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least three years.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Eurocard Mastercard, Visa.
Insurances :
Accident/Damage & Theft Protection: LDW
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic : Available between all Europcar locations.
B) International : Not Available.
Other Services :
Snow Chains.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Tax :
4%
Airport Surcharge :
None.
Age :
21 or 23 years according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
Cash Rental deposit :
No Cash rental deposit available.
Credit Cards Accepted :
Euro Card, Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Waiver and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Not available.
One-Way Rentals :
A) Domestic : Not available. B) International : Not Available.
Other Services :
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Child Seat Booster. Ski Rack.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Not available.
Click here to download the terms and conditions for Angola
Tax:
10%
Airport Surcharge:
Details are available from Europcar Reservation Office.
Age:
Minimum 21 years or 25 years old according to the car group.
Additional Driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence:
Held for at least one or two years according to the car group.
Cash Rental Deposit:
Details are available from Europcar Reservation Office.
Credit Card Accepted:
Visa, American Express, Diners Club, Mastercard.
Insurances:
Loss Damage Waiver and P.A.I. : Charges may vary by station and by car group.
Details are available from Europcar Reservation Office.
Delivery/ Collection:
Details are available from Europcar Reservation Office.
One-Way Rentals:
A) Domestic : Not available.
B) International : Not available.
Other Services:
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Child Seat Booster, Snow Chains and Navigation System.
Restriction of Use:
Certain driving restrictions may apply for driving into certain countries.
Details are available from Europcar Reservation Office.
Chauffeur Driven Service:
Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for Argentina
Tax :
21%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum 21 years for all car group. There's no maximum age limit.
A Young Driver Surcharge will be applied for drivers of 21 and 22 years old.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
International Driving licence Mandatory.
Cash Rental deposit :
Not available. Major Credit cards only.
Credit Cards Accepted :
American Express, Diners Club, Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W, Theft Protection: charges may vary by station and by car group. Details are available from Europcar Reservation office.
Delivery / Collection
Available Within and Outside City limits upon request.
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic: Available between Europcar stations,except for Ushuaia.
B) International: not available.
Other Services :
Child safety seat (15-30kg, 33-66lbs), Toddler safety seat (9-18kg, 20-40lbs), Ski Rack, Snow Chains, Snow Tyres, Navigation System (NAV).
Restriction Of Use :
Cross Border: it is only allowed to cross the Argentinian border to Brazil, Chile, Paraguay and Uruguay, under request. Cross border requests should be submitted togeather with a copy of the driver's passport and driving license with at least 96 working hours prior the date of rental. Cross border permits can be requested from all of our stations except for the Ushuaia Airport Station.
An International driving license is mandatory to drive a car in Argentina.
Chauffeur Driven Service :
Not Available.
Others :
Charges may apply when cancelling a service within 48 hours of the pick up time and for not ever showing to pick up the car ("No Show").
Click here to download Terms and Conditions of Armenia
Tax:
20%
Additional driver:
10 EUR per day Max 40 EUR for the whole rental
Age:
Min age - 21 years old Max age - 75 years old
Airport surcharge: N/A
Airport station 24/7 service
Cash rental deposit:
Cash rental deposit is not accepted. Only credit card deposit is accepted. Maestro card is not accepted for the deposit. The deposit will be automatically unblocked within 30 days after blocking the amount.
Chauffeur driven service:
15 EUR per day For more information please contact info@europcar.am
Credit cards accepted:
Visa, Mastercard, American Express
Delivery / Collection:
in town - 15 EUR, outside town - 0,5 EUR per km
Driving licence:
International driving license is required only in case the national driving licenses are not valid in Republic of Armenia or not given in Latin letters. Driver's license issued in countries that have signed the Vienna Convention are valid In the Republic of Armenia. International driving license is required for the citizens of USA, Canada and Australia. The list of the countries signed the Vienna Convention you can find here.
Fuel:
The vehicle is provided with a full tank and it should be delivered back with the same full tank. Refuelling costs 1 EUR for 1 litre.
Insurances: Rates include standard insurance with excess /350-800 EUR/ depending on the vehicle category.
Full insurance is provided upon request at 20-50 EUR per day depending on the vehicle category.
One-way rentals:
1) Domestic: In town - 15 EUR Outside of the town - 0,5 EUR per km 2) International: Cross border one way rental is allowed only for Nagorno Karabakh/Stepanakert (230 EUR) and Georgia /Tbilisi (170 EUR)
When entering the territory of Georgia the driver shall be obliged to obtain Compulsory Georgian Insurance during the full period of his/her stay in Georgia
Other services:
Baby seat 10 EUR per day, max 40 EUR GPS 10 EUR per day, max 40 EUR Wifi Router 5 EUR per day, max 20 EUR
Restriction of use:
The Vehicle may not be used: a) in violation of traffic and other regulations; b) for illegal actions; c) for re-renting d) for driving on terrain or roads that are not suitable for the Vehicle; e) on rallies, test drives or racing events
Use of Winter Tyres:
Tyres are provided in winter without any extra charge
Other:
To hire a car the client needs valid passport, driving licence and credit card
Tax :
3.5%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum 23 years for all car groups, no maximum.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
Cash deposits are accepted.
Credit Cards Accepted :
American Express, Diner's club, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W. and Theft Waiver: Charges may vary by car group.
Delivery / Collection
Not available.
One-Way Rentals :
A) Domestic :between all Europcar stations one way charges apply in all cases. The fees vary and are included in the quoted price.
B) International : Not Available.
Other Services :
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Booster Seat, Mobile Phone.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Australia
To view or download a printable version of the Europcar Australia Terms and Conditions document, please click here.
Effective September 1 2021
Click here to download Terms and Conditions for Austria
Tax:
20% VAT, plus 1% contract fee (only from total amount of EUR 150 incl. 20% VAT)
Additional driver:
"Charge for each additional driver, per day of rental - EUR 7,27 incl. VAT/fee, max. EUR 72,72 incl. VAT/fee "
Age:
18 years for lessees/drivers, A minimum age of 18 applies to drivers of all vehicle categories; the driver must have held his or her driving licence for at least 1 year. Exceptions apply in respect of the car category (ACRISS Code) XTMR, for which the driver’s required minimum age is 27.
Airport surcharge:
"Charge for vehicle pick up at an Austrian airport: One-off charge, 19% on basis rental fee net before tax. "
Cash rental deposit:
Payment of the deposit in cash is not permitted. The method of calculating the amount of the deposit is based on the tentative price of the rental as well as a security premium of EUR 850,- up to a maximum of EUR 3,000.
Chauffeur driven service:
Ready Service & Chauffeur Service - not available in Austria.
Credit cards accepted:
American Express, Visa, Diners Club/Discover, Master Card, JCB (Debit cards are excluded)
Delivery / Collection:
Delivery/Collection of vehicle inside the city limits, per way - EUR 18,18 incl. VAT/fee and Delivery/Collection of vehicle outside the city limits, per way - EUR 1,21 incl. VAT/fee. Line 2 Line 3
Driving licence:
Europcar requires submission of the following documents: - Personal identity card or passport, a driving licence valid in Austria, in Latin script, and an European/or international driving licence in combination with a valid national driving licence plus the current address details, no P.O. box permitted Line 2 Line 3
Fuel:
Service surcharge for refuelling in Austria: EUR 30,- incl. VAT plus fuel price/ as published weekly in the fuel price monitor of the Austrian Ministry of Science, Research and Economy Line 2 Line 3
Insurances:
All rental vehicles are covered by liability insurance pursuant to the applicable statutory rules in Austria, with a maximum sum assured of EUR 15 million. Damage to the rental vehicle is not covered by this statutory liability insurance, nor are the passengers and the items of property accompanying them covered by this insurance. Line 2 Line 3
One-way rentals:
1) Domestic: "One-way fee if vehicle is returned abroad - max. EUR 2.424,- incl. VAT/fee " 2) International: One-way fee if vehicle is returned in Austria, per rental agreement - for cars EUR 0,- and for van/trucks max. EUR 2.424,- incl. VAT/fee
Other services:
As of in the General Terms and Conditions including Annex 1 of Europcar Austria - see www.europcar.at/terms-and-conditionsLine 2 Line 3
Restriction of use:
As of in the General Terms and Conditions including Annex 1 of Europcar Austria - see www.europcar.at/terms-and-conditionsLine 2 Line 3
Use of Winter Tyres:
WIN: Wintercover, per day of rental - EUR 2,42 incl. VAT/fee (included in most tariffs) Line 2 Line 3
Specific note:
As of in the General Terms and Conditions including Annex 1 of Europcar Austria - see www.europcar.at/terms-and-conditionsLine 2 Line 3
Other:
"Subject to change without guarantee, typos and errors. "
Travel outside Austria
The driver is advised to obtain written consent from Europcar.
Basic cover package, per day of rental
if not included in the booked tariff - max. EUR 59,99 incl. VAT/fee
Non waiveable Excess for liability reduction in the event of damage and/or theft (Basic cover package)
max. EUR 1.950,- incl. VAT/fee
Medium cover package, per day of rental (cars)
can only be booked in connection with the Basic cover package - max. EUR 29,- incl. VAT/fee
Non waiveable excess for liability reduction in the event of damage and/or theft (Medium cover package)
max. EUR 975,- incl. VAT/fee
Premium cover package, per day of rental (cars)
can only be booked in connection with the Basic cover package - max. EUR 49,- incl. VAT/fee
Non waiveable Excess for liability reduction in the event of damage and/or theft (Premium cover package)
EUR 0,01 incl. VAT/fee
Additional cover for windscreen, rims and tires, per day of rental
max. EUR 12,- inkl. Steuern
Accident cover for passengers, per day of rental
EUR 6,06 incl. VAT/fee
Surcharge for young drivers under the age of 25, per day of rental
EUR 7,27 incl. VAT/fee - max. EUR 72,72 incl. VAT/fee
Charge for vehicle pcik up at an Austrian railway station
one-off charge, 10% on basis rental fee net before tax
Diesel option, per day of rental
EUR 4,- inkl. Steuern
CBF: Trips abroad, per rental agreement
Surcharge for crossing frontiers to the Czech Republic, Slovakia, Hungary, Slovenia and Croatia - EUR 42,42 incl. VAT/fee
XBO: Trips abroad, per rental agreement
Surcharge for crossing frontiers to Greece, Poland, Bosnia & Herzegovina, Serbia, Montenegro, Macedonia, Bulgaria and Romania - EUR 121,20 incl. VAT/fee
Logistics fee for provision of brand/model guarantee, per rental agreement
max. EUR 100,- incl. VAT/fee
Child safety seat, per seat per day of rental (max. 5 days)
9-18 kg (9 months-3.5 years) & 15-36 kg (3.5-12 years) & 0-13 kg (0-9 months)
Snow chains, per pair per rental agreement
EUR 42,42 incl. VAT/fee
Navigation system, per day of rental
EUR 10,- incl. VAT/fee
Wlan Hotspot, per day of rental
EUR 10,- incl. VAT/fee
Special cleaning
at cost
Additional mileage, per km
max. EUR 1.82 incl. VAT/fee
Handling fee for use of mobility guarantee, in the event of driver`s negligence
EUR 84,- incl. VAT
Handling fee in the event of loss or theft of car keys and/or vehicle documents
EUR 84,- incl. VAT
Costs of lost or stolen car keys
at cost
No-show charge
max. EUR 95,- (not subject to tax)
Cancellation fee, if rent has been paid in advance and cancellation is done less than 48 hours before reserved pick up time
EUR 50,- (not subject to tax)
Handling fee for processing traffic fines
EUR 30,- (not subject to tax)
Handling fee for administration of damage events
EUR 42,- incl. VAT
Out-of-hour fee
Surcharge for pick-up outside opening hours - EUR 54,54 incl. VAT/fee
Cargo securing equipment/lashing straps, per day of rental
EUR 9,50 incl. VAT/fee
Currency Conversion fees
for total charge 3,25%
Reminder fees for default of payment
EUR 18,- (not subject to tax)
Click here to download the terms and conditions for Azerbaijan
Tax :
18%
Airport Surcharge :
Free of charge
Age :
21 years old for all car groups
Additional Driver :
Free of charge, the second additional driver is available at 5 euro per day, the third additional driver is at 5 euros per day
Driving licence :
1 YEAR FOR ALL VEHICLES EXCEPT LDAR, SFAR, FFAR and SVMR (2 YEARS)
Cash Rental deposit :
250 EUR ( Cash not acceptable)
No show and cancellation:
Fees may apply
Credit Cards Accepted :
Master Card and Visa.
Insurances :
CDW and THW are mandatory
Delivery / Collection
Amount: 15EUR / Included: 35KM / Charge per ADD KM: 0.2KM, Amount: 110EUR / Included: 260KM / Charge per ADD KM: 0.2KM
Other Services :
Chauffeur service, Roadside assistance
Restrictions of use:
dependent on driver age and type of vehicle required
Chauffeur Driven Service :
40 EUR excluding VAT
One-way rentals: :
1) Domestic:penalty 1000EUR
2) International:penalty 1000EUR
Fuel :
FUEL TYPE - DIESEL: PUMP FUEL PRICE/LITER: 0.35. REFUELING CHARGE PRICE/LITER: 0.85,FUEL TYPE - LEADED: PUMP FUEL PRICE/LITER: 0.5. REFUELING CHARGE PRICE/LITER: 1,FUEL TYPE - SUPER UNLEADED: PUMP FUEL PRICE/LITER: 0.7. REFUELING CHARGE PRICE/LITER: 1.2
Click here to download the terms and conditions for the Azores
Tax :
15%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 or 25 years old, according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one or two years according to the car group.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Diners Club, Euro Card, Master Card, Visa.
Insurances :
Deductible Loss and Damage, L.D.W. and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within and Outside City limits on the same island.
Other Services :
Child Seat Infant.
Restrictions of use:
Vehicles can only be driven within the same Island. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Not Available.
Tax :
VAT 5%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 or 25 years according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least 2 years.
Cash Rental deposit :
Cash Rental Deposit not available.
Credit Cards Accepted :
American Express, Diners Club, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W. and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available - Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available between all locations. B) International : Not Available.
Other Services :
Child Seat Baby, Child Seat Toddler.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Certain categories are Chauffeur Driven Only. Available upon request. Details are available from Europcar Reservation Office.
Tax :
16%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 or 25 years according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Access, American Express, Diners Club, Euro Card, Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
Available between all Europcar station on the same island.
Other Services :
Baby Seat.
Restriction Of Use :
Details are available from Europcar Reservation Office.
Tax :
8%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Chaufeur service only.
Additional Driver :
Chaufeur service only.
Driving licence :
Chaufeur service only.
Cash Rental deposit :
Cash Rental Deposit accepted.
Credit Cards Accepted :
Mastercard, Visa.
Insurances :
Not avialable. Details are available from Europcar Reservation Office.
Delivery / Collection
Available - Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Not Available.
B) International : Not Available.
Other Services :
Child Seat Baby, Mobile Phone.
Restriction Of Use :
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
All cars are chauffeur drive srvice
CHAUFFEUR FEE AND MEAL INCLUDED IN THE RATES
Full terms and conditions:
Click here to download Terms and Conditions for Belarus
Tax:
20%
Additional driver:
12 EUR per rental
Age:
18-99
Cash rental deposit:
Not accepted
Chauffeur driven service:
Yes
Credit cards accepted:
Visa, Master Card
Delivery / Collection:
Yes
Driving licence:
Minimum 1 year
Insurances:
Basic, Medium, Premium, SPTHW, SPCDW
One-way rentals:
1) Domestic: Accepted
2) International: Accepted
Other services:
/
Restriction of use:
War zones
Use of Winter Tyres:
Mandatory from Dec 1st till March 1st
Specific note:
/
Other:
/
Click here to download Terms and Conditions for Belgium
Tax :
21%
Eco tax: 4,5 € VAT Excluded.
Airport Surcharge :
Details are available from Europcar Reservation Office. 55€ VAT excluded for the airport and railway stations.
Age :
From 19 to 30 years depending on the car category. Please check the "Age requirements" here.
Additional Driver :
If the renter pays an additional driver charge, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year, according to the car group AND in compliance with Belgian legislation. In case of doubt, contact the Europcar Reservation Office or the checkout station.
Cash Rental deposit :
Only available for Compact & Economy.
Credit Cards Accepted :
American Express, Diners Club, JCB, Master Card, Visa. Two credit cards required for some cars. Details are available from Reservation Office.
Insurances :
CDW (Damage Protection)
THW (Theft Protection)
PAI (Personal Accident Protection)
WWI (Glass & Tyres Protection)
RSA (Road Side Assistance).
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic : Available between all Europcar stations. B) International : Details are available from Europcar Reservation Office.
Other Services :
Baby Seat, Navigation System, Winter Tyres.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Not available in Belgium.
Tax :
18%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 or 25 years, according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least 1 or 4 years, according to the car group. VISA MANDATORY FOR FOREIGN CUSTOMERS. INTERNATIONAL DRIVING LICENCE COMPULSARY.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Visa, American Express.
Insurances :
Deductible Collision Damage, C.D.W., Theft Waiver and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available between Europcar stations. B) International : Not Available.
Other Services :
Child Seats Baby, Child Seat Infant, Jerrycan, Second Spare Tyre. Details are available from Europcar Reservation Office.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Certain categories are Chauffeur Driven Only.Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for Bolivia
Tax :
Subject to change according to government laws 16% of products and services.
Additional driver :
"The price for adding an additional driver is USD 6, not including taxes. The rental company charges per young / senior driver are applicable to all additional drivers."
Additional charges :
"Additional charges apply for the navigation system, child seats, booster or any other additional requirements. " Additional services to pay locally: All additional equipment or service must be requested at the time of booking and must be paid directly to the rental company when removing the vehicle. All prices are subject to change and the rental company reserves the right to modify them without prior notice. After your rent: "In case of additional applicable costs, such as fines for speeding or congestion charges, the rental company will try to contact you when the authorities request the identity of the driver. Such a process could occur months after the rent, and will involve the payment of the administrative fee imposed by the company in addition to the original amount for the sanction. Important: to facilitate the comparison between different companies, we have standardized the names of these charges. Keep in mind that the names used by the rental company of your reservation may be different."
Age :
The minimum driving age is 21 years, for all categories except city cars (MDMR, EDMR, HDMR, HDAR, NDMR). A surcharge for young drivers of USD 4 per day + taxes will apply to all drivers between 18 and 21 years old.
Airport surcharge :
USD 10 plus taxes for rent. Our offices are located inside the airport, International departures sector. Please provide us with your flight information, airline, country of origin, email and your cell phone number. Our representative will be waiting for international / national arrivals to pick it up. Call us: +591 76630118 - +591 77285833 - +591 77205118. Included without cost within the urban area. It will have a cost if the assistance that is required is outside the city. Emergency telephone 24 hours: +591 76630118 - +591 77285833 - +591 77205118.
Car rental deposit :
"SECURITY DEPOSIT USD 2,000.00 During collection, the main driver will be blocked with a US $ 2,000.00 security deposit on your credit card. Debit cards and cash will not be accepted. The office staff will confirm the exact amount of the deposit."
Credit cards accepted :
American Express MasterCard Visa This company [does not accept] prepaid, rechargeable or virtual cards, or any other type of card that does not have the stamp.
Delivery / Collection :
"Assistance in Route Resupplay of fuel: A. Tank full to full tank: if the vehicle is returned full tank will not be charged refueling service charges. B. Tank full option; it is paid in advance at the beginning of the rent 0.89 ctvs. dollar per liter it is no longer necessary to load the fuel tank at the time of the return. No refunds are made for fuel not consumed when the rental ends. For customers who rent more than three days, this service is recommended. C. Fuel refill; If the car is not returned with a tank full of fuel or this service was not contracted, Europcar Bolivia will charge 1.07 ctvs. of dollar per liter of fuel. Driver service Mileage Vehicle washing International insurance One Way International permit Equipment for income from Uyuni salar Special equipment for companies Maintenance GPS navigation system Satellite Gps for companies"
Driver's license :
A valid driver's license must be at least 1 year from the first issue, no international license is required for up to 6 months in the country.
Documentation :
Passport or identity card Driving license Credit card Fuel: You will be given the vehicle with the fuel tank full or partially full. You must leave a deposit to cover the cost of the fuel. The office staff will check the corresponding amount on your credit card. You must return the vehicle with the same amount of fuel with which it was delivered. Grace period: 59 minutes The late refund will correspond to a full day charge at the local rate available. Insurances: "Deductible for collision damage, for theft, total loss. The charges may vary according to the car category. The data is available at the Europcar offices. Basic coverage of CDW / THW In case the bodywork is damaged during the rental, the maximum amount that could have to pay would be the so-called ""franchise for damages"". The coverage will only be valid if the terms of the rental agreement are met. No other parts of the vehicle (such as windows, wheels, interiors, roof or bottom), fees (such as towing or unused time) or objects within it (such as child seats, GPS devices or personal effects) would be contemplated." "Damages or accidents must be reported immediately to activate CDW / THW; otherwise, the full values of the damages themselves and third parties involved will be charged to the customer's credit card. 10% damage administration fee. Failure to comply with the terms and conditions of the lease (for example, if the vehicle is misused or driven recklessly or under the influence of alcohol or drugs or if EUROPAR is not informed within 02 hours of the occurrence of the accident, between others). , the client will lose the protection that he contracted and will be responsible for the total cost of repair and / or replacement of the vehicle. None of the protections described above covers traffic infractions, loss of personal property, cost will be the sole responsibility of the client, or judicial or extrajudicial costs. When the customer rents an EUROPCAR vehicle, he is responsible for returning the vehicle in the same condition in which it was delivered." "Liability insurance (TPL) This covers the responsibility of the driver for injuries or property damage contemplated in the policy. It does not cover, however, possible injuries to the driver or damage to the rental vehicle. The coverage will only be valid if the terms of the rental agreement are met. The value will depend on the car group. TPL- Third-party liability insurance includes limited coverage. The SLI coverage is independent of the mandatory TPL coverage and is available with an additional charge per day plus applicable taxes, for all types of vehicles. Immediately inform the offices about the damage or accident occurred within 24 hours of the event, otherwise you will be charged for all damages. Extraterritorial insurance: it is obligatory for when the client leaves the country this insurance covers him own damages. There is no coverage if security measures are not used when the vehicle is left unattended or if the tenant can not return the keys or for damages caused by the negligence of the driver or tenant. Or when his collision is with a fixed object. In case of extraterritorial insurance only covers own damages does not cover partial theft or total theft. Extraterritorial insurance must be requested 5 business days in advance, if you do not have the correct documentation you could be forced to return from the border or you could be subject to paying a considerable fee. Assistance in Bolivia for RAC vehicles. The same extraterritorial permit can be requested at the counter, but you must wait 5 business days and pick it up at our offices." "Supplementary insurance In the event of an accident, this package only contemplates the payment of half the deductible of the CDW / THW coverage as a result of a collision, theft, rollover and total loss of the vehicle. It includes the protection in case of personal accidents (PAI) and double coverage in relation to CDW in case of damage to third parties. The minimum age required to contract this package is 26 years for the main driver Immediately inform the offices about the damage or accident that occurred, otherwise you will be charged for all damages. The loss of profits due to the deterioration of the vehicle will be calculated using the agreed rental price. This protection does not cover damage from broken tires, tires and windshields. It does not cover the loss of accessories such as tires, emergency tires, tires, radio, speakers, headrests and mirrors, among others. The theft of engine parts or components is also not covered." "SLI Europcar offers to increase liability coverage up to $ 150,000.00"
"PAI This insurance provides peace and confidence that personal protection accounts for medical expenses in the event of an accident in the vehicle. The insurance is for the driver and extends to the occupants of the vehicle, provided that the allowed number of occupants is not exceeded. Charge per day. Coverage: Medical expenses of up to $ 4000 per occupant. Permanent disability up to $ 20,000 per occupant. Death up to $ 20,000 per occupant. Funeral expenses of up to $ 1000 per occupant." "Declination of basic coverage CDW / THW The CDW is optional and is usually purchased by customers who are not covered by damage or loss of the vehicle by your credit card company (or insurance linked to a credit card). For your own protection, we prefer that all customers submit a valid letter or proof of coverage from the issuer of their credit card with a verifiable phone number and / or email address to confirm that CDW coverage is provided by your credit card In case the fare does not include CDW, passengers will be able to reject CDW, USD 2500 will be blocked more credit card guarantee for cars and USD 3000 for SUV, Pick up and Van and will be refunded when the vehicle is returned safe."
One-Way rentals :
1) Domestic: "Available between Europcar rental centers.If you decide to rent a vehicle at an office and return it to a different one, the rental company may charge you a one way fee for expenses incurred when you have to return the vehicle to the removal office. You must inform us in advance if you wish to make a one way reservation. On the other hand, if you return the vehicle in an office different from the one established in your reservation, the rental company will penalize you with an extra charge. We will confirm the price of this service once you have made your reservation and we have received a confirmation from the rental company. If you decide to rent a vehicle in an office and return it in a different city the rates vary according to the branch minimum 3 days of rent. Sipp codes not allowed MDMR, EDMR, HDMR, HDAR, NDMR. The category MDMR, EDMR, HDMR, HDAR, NDMR can only be used on paved roads within the urban radius of the city." 2) International: The rates vary according to the route that the client makes, minimum 3 days of rent. Subject to cost and availability, request 7 days in advance. Available between Europcar rental centers must be paid for the countries of: Peru, Chile, Argentina, Brazil, Paraguay, making an advance procedure contact +591 76630118 - +591 77285833 - +591 77205118.
Limited mileage :
"The kilometers are limited to 100 km per day, where additional kilometers will be charged @ 0.30 - 0.55 / km varies according to the group and the category of the vehicle." Free mileage: "Circulation It must only circulate on asphalt roads, it is forbidden to drive on dirt roads, unauthorized roads, gaps and rivers, paved roads or that compromise the condition of the vehicle, an exception may be made only with the approval of the National Management." "Insurance It must be taken in a mandatory way: Protection against shocks, accident or theft. Protection for third parties. Protection tires and windshields. Extraterritorial protection for own damages." "Loyal customer This promotion applies to our clients who do not have a negative background with the company." "Promotions No other promotion applies" "Speed The Ministry of Government reported the approval of a Supreme Decree that temporarily modifies the Traffic Code Regulation to establish ""maximum speeds"" on roads and highways throughout the country. The norm establishes maximum speeds of 60 kilometers per hour for dirt roads and 80 kilometers per hour for paved roads, the decree establishes according to an institutional bulletin." "Warranty During the collection, the main driver will be blocked the credit card, a security deposit of USD 2,000. No guarantee will be accepted in cash. The office staff will confirm the exact amount of the deposit." "Rental The rental payment will be made in advance. Does not include assistance in suto. Does not include assistance en route. Does not include vehicle maintenance. It is invoiced for the days established in the contract if the client returns before the partial or total rent is not reimbursed." If you fail to comply with any of the aforementioned points, you will proceed to pay your rent at the normal rate of 100km per day. Prepaid: If the passenger returns the car before the agreed rental period for any reason, he will not be entitled to a refund for the days not used. No refund will be granted to the customer who does not pick up the vehicle at the time the rental starts and who has not done so. cancelled. Services outside opening hours:
Please contact us if you wish to pick up or return the vehicle outside of the opening hours of the office (either due to delay or change of plans). If so, the service will have an additional cost. The cost of this service is USD 19.00, not including taxes. Terms and conditions of additional services: "All additional equipment or services are subject to local taxes and sales taxes. If you require additional equipment, you must leave a deposit at the rental office when picking up the vehicle." Vehicle replacement
"Replacement of the car subject to availability and must be requested to the station. In the event of an accident, the passenger will be fully responsible for any transport or towing costs of the car to the Europcar station. This service is limited by geographical distance. Emergency telephone 24 hours: +591 76630118 - +591 77285833 - +591 77205118." Traffic fines: "The hirer undertakes and enforces the enforcement of traffic rules and laws and also the instructions issued by the authority and its agents while using the rented vehicle, assuming full responsibility for penalties, fines or fines for traffic violations or violations of the municipal law or by any competent authority. Therefore, it is the responsibility of the tenant or any of the authorized drivers to pay the expenses that may be imposed on the owner. For all purposes, even for the events mentioned in the preceding paragraphs, the Lessee irrevocably authorizes the Owner, so that by charging your credit card deferred charges can be charged, these charges correspond to the amounts of the fines due, to violations of the traffic law made during the rental period, as well as the amounts owed due to damage to the leased vehicle or to third parties. In cases where the payment is not made through a credit card, the charges on the indicated items will be reflected in the direct invoice to the company or person leasing the vehicle, this person or company being responsible for the final payment." Condition of the vehicle: The vehicle must be returned, normal expected wear, in the same conditions as when it is rented. If special cleaning is required, a separate charge of USD 10 to USD 35 will apply depending on the return status of the vehicle cleaning. It is forbidden to smoke inside the vehicle, handle animals or spill liquids that stain the upholstery, with a charge of additional rental days, for the time the vehicle is kept out of service for special cleaning.
Local charges :
"This section shows the charges that must be paid at the rental office. These charges depend on the place of collection, the driver and the type of journey that will be made with the vehicle. This section does not include additional charges that will be applied at the rental office for fuel, child seats or other additional services. Consult the terms and conditions of your reservation if you wish to obtain information on other possible applicable charges. You are responsible for all charges and penalties, including toll charges, congestion charges and traffic fines." Use of tires: "2nd Mandatory Tire for remote routes (eg Salar de Uyuni-Beni Yungas). Special tires for dirt roads Special tires for gravel roads In special circumstances the use of earth or gravel tires is mandatory in Bolivia. In the case of dirt or gravel, vehicles can only circulate with tires for this type of terrain with a specific specification mark. Drivers must use this type of tire or they will be subject to the payment of fines and replacement of tires. If you find a driver with asphalt tires on gravel you can be charged up to $ 60 fine plus the replacement of tires if they are damaged. If the vehicle hinders the traffic or it is abandoned, the fine will be double depending on the distance and charges." Use of vehicles: "The lessee undertakes not to allow anyone to drive the rented vehicle unless it has been authorized by Europcar. The hirer agrees that neither he nor any of the additional drivers mentioned will use the vehicle through unpaved roads, crossing rivers, lakes or other water areas that endanger the operation or the integrity of the vehicle. In addition, towing objects, racing and fun driving, roads in poor condition, teach driving, rent the vehicle without permission from Europcar. Failure to comply with the same will make you liable for paying resulting damages and fines." "Some driving restrictions may apply to drive in certain areas the data is available at the offices of Europcar Bolivia. It is forbidden to travel through gaps, unauthorized routes, rivers. One additional driver is allowed because of insurance restrictions."
Tax :
17%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Master Card, Visa, Amex , Diner's Club.
Insurances :
Deductible Collision Damage, C.D.W., Theft Waiver : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic : Available between Europcar stations. B) International : Available.
Other Services :
Child Seat Toddler, Luggage Rack, Child Seat Baby, Child Seat Infant and Child Seat Booster, Mobile phone. Available from October till March : Ski Rack, Snow Chains, Snow Tyres. All available on request.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Available on Request. Details available from Europcar Reservation Office.
Tax :
10% plus 1% Tourism Levy charge.
Airport Surcharge :
Details are available from Reservation Office.
Age :
23 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years according to the car group.
Cash Rental deposit :
Cash Rental Deposit accepted.
Credit Cards Accepted :
American Express, Diners Club, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Waiver SCDW, STHW and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available. B) International : Available.
Other Services :
Child Seat Infant, Child Seat Baby.
Restriction Of Use :
Details are available from Europcar Reservation Office.Written Authorization must be Requirested at time of Reservation for all Cross Border Travelling.
Specific Cross Border Information can be obtained from Europcar Reservation Office. All vehicles entering Namibia, Swaziland, Lesotho, Mozambique, & Zambia will have to pay a X-BORD Fee for which applies also an Excess. Vehicles are not allowed to travel to Angola & Zimbabwe.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for Brazil
Tax:
10%
Airport Surcharge:
Details are available from Europcar Reservation Office.
Age :
21 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
Cash Rental Deposit:
Not available.
Credit Cards Accepted:
American Express, Diners Club, Master Card, Visa.
Insurances:
Deductible Collision Damage, C.D.W., Theft Waiver and P.A.I. : Charges may vary by station and by car group.
Delivery / Collection :
Details are available from Europcar Reservation Office.
One -Way rentals:
A) Domestic : Not available.
B) International : Not available.
Other Services:
Child Seat Baby, Child Seat Toddler.
Restriction Of Use :
- No cross-border allowed from Brazil.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download terms and conditions for Bulgaria
Tax:
20%
No Show and Cancellation fees:
Fees can apply
Additional driver:
5.00 Euro per day, not more than 60.00 Euro per rental including tax.
Rental fees for young / old drivers apply to all other drivers.
Other additional charges:
Additional charges apply to the navigation system, child seats or any additional extra services.
Payments for additional extra services:
All additional equipment or services must be requested at the time of booking and must be paid directly to the chartering company when the vehicle is picked up. All prices may change and the rental company reserves the right to modify them without prior notice.
Age:
Renter and driver must be 19 years old and for certain car groups minimum age is 23. All drivers under 25 years old must pay an additional charge for young driver.
Airport surcharge:
Included in rates. Our offices are located inside the airport at Arrivals hall. Provide us with flight information, airline, country of origin, e-mail and mobile phone number.
Rental deposit:
When you arrive at the rental location, you will be asked to leave a deposit for your rental. The deposit
amount will be authorized on your credit card but not debited from your account. The deposit is
intended to cover additional rental costs.
The deposit amount is calculated as follows:
500 € (or equivalent in local currency) plus any charges payable by the driver at the counter.
For car group PDAR a second credit card must be presented. Deposit is 2000 €
Purchasing of additional insurances does not decrease the amount required for authorization. Debit cards and cash will not be accepted. Company employees confirm the exact amount of the deposit.
Chauffeur driven service:
Available on request. Please contact reservations@europcar.bg
Credit cards accepted:
Visa, MasterCard, American Express.
The company does not accept prepaid, rechargeable or virtual cards or another type of card that is not properly tagged.
Delivery / Collection:
Delivery / Collection:
Delivery/Collection in the city is free of charge, Delivery/Collection out of city is charged in depending of distance at € 0.50 / km.
Driving licence:
Valid driving license must be held at least 1 year from the first issue.
Fuel:
The car is rented with full tank and the fuel consumption is on renter’s expenses. A refueling fee of 12 € plus missing fuel charge (at gas station prices) will apply if the vehicle is not returned with full tank.
An additional charge will apply if the driver refuels the car with wrong fuel.
The charge is: 100 € Euro plus the expenses for one tank of fuel plus eventual expenses for damage of the car.
Accepted delay time:
30 minutes. Later return will be charged as the full day rental.
Insurances:
Countdown for collision damage, theft, total loss, charges may vary depending on vehicle category and data is available at Europcar branches.
Basic coverage of CDW / THW
In the case of bodywork damage during the rental, the maximum amount that could be paid would be the so-called "Excess". Coverage will only be valid if the terms of the lease are met. No other parts of the vehicle (such as windows, wheels, interiors, roof or floor), fees (such as towing or unused time) or items in it (such as child seats, GPS or personal equipment)
Supplementary insurance
In the event of an accident, this parcel counts only half-deductible CDW / THW coverage due to collision, theft, overturning, and total loss of the vehicle.
Medium Protection Package - The renter can reduce excess to a certain amount in case of damage, theft and it also covers
windscreen, lights, glasses, tires and the underbody of the vehicle. The insurance is not valid for missing
parts of the vehicle.
Premium Protection Package - The renter can further reduce his risk to ZERO by purchasing Premium Protection Package. The renter
must be at least 26 years old in order to purchase this insurance.
Super Protection Collision Damage Waiver / SPCDW / - reduces excess to zero only in case of damage
but does not cover windscreen, lights, tires, glasses and the underbody of the vehicle.
Super Protection Theft Damage Waiver / SPTHW /- reduces excess to zero only in case of theft.
It includes protection against personal injury (PAI) and double cover for CDW in the event of third party damage. The minimum age required to close this package is for the lead driver for 26 years
Please inform your branch and competent authorities immediately of the damage or accidents that have occurred, otherwise you will be charged for any damages. Loss of profit due to vehicle deterioration is calculated at the agreed rental price.
This protection does not cover damage to tires and windscreen. Excludes, among other things, the loss of accessories such as tires, emergency tires, radio, speakers, head restraints and mirrors. It does not include theft of parts or components of the engine.
PAI
This insurance provides peace and confidence that personal protection represents health costs in the event of a car accident. The insurance is for the driver and applies to the occupants of the vehicle, provided that the permitted number of passengers is not exceeded. The fee is per day. Coverage: Passenger medical expenses, permanent disability of the passenger, passenger death and funeral expenses, depending on the package of insurance. More information before renting a car at Europcar.
CDW is optional and is usually purchased by customers who are not covered by damage or loss of vehicle by your credit card (or credit card insurance). For your own protection, we prefer that all customers submit a valid card or proof of coverage from the credit card issuer with a verifiable phone number and / or email address to confirm that the CDW coverage is provided by your credit card
One Way charge:
Available between Europcar rental centers. If you decide to rent a vehicle at a branch but return it to another Europcar branch, the rental company may charge you a one-way charge for the expenses incurred when you have to return the vehicle to the place where you have the vehicle They borrowed.
To make a one-time reservation, you must inform us in advance. On the other hand, if you return the vehicle to a branch other than the one specified in your reservation, the rental company will penalize you for an extra charge.
If you decide to rent a vehicle at a branch and return it to another city, rates will vary by branch for at least 2 rental days for domestic and 3 days for international rentals.
Cross Boarder Fee:
Cross-border authorization - cross border rentals are available on request and are subject to permission by Europcar Bulgaria. Please ask at time of booking.
Cross border to: Price Availability
EU COUNTRIES - 48,00 € request minimum one working day before pick up
NON EU COUNTRIES - 96,00 € request minimum two working days before pick up
UK, Turkey, Kosovo, Albania and ex USSR countries n/a Cross border is NOT ALLOWED!
Limit kilometers:
Rates include unlimited mileage.
Speed:
The driver is allowed to drive at 50 km / h in the city at a speed of up to 90 km / h on a national roads and 140 km / h on motorways . The driver must not exceed the maximum permissible driving speed of a vehicle designated by a traffic sign or conveyor.
The security deposit
During the pick-up, pre-authorization on credit card will be made, a security deposit of 500 €. No security will be received in cash. Employees at the branch confirm the exact amount of the deposit.
Prepaid:
If a passenger returns a car for an agreed period of rental for any reason, he will not be entitled to a refund for unused days. A customer who does not pick up the vehicle at the time of launching the lease and who did not do so will not be compensated for cancellation.
After opening hours services:
If you want to pick up the vehicle or return it outside the branch opening hours (either due to a delay or change of plans), please contact us. If so, the service will incur additional costs. The cost of this service is € 15 excluding tax.
General terms and conditions of other services:
All other facilities or services are subject to local taxes and sales tax.
If you need additional equipment, you need to leave a backup at the branch when you pick up the vehicle.
Vehicle replacement:
Vehicle replacement is subject to availability and must be requested at the branch. In the event of an accident, the passenger will be fully responsible for all costs of transporting or withdrawing the vehicle at Europcar.
This service is limited by geographic distance. Emergency telephone 24 hours
Traffic violations:
The renter undertakes to comply with the traffic regulations and laws and also the instructions given by the authorities and their representatives when using the rented vehicle, taking full responsibility for penalties, fines or fines for traffic offenses or violation of the municipal law or is therefore the responsibility of the lessee or any of the eligible drivers to pay costs that may be imposed on the owner.
For all purposes and for the events listed in the preceding paragraphs, the lessee irrevocably authorizes the Owner to charge deferred charges for your credit card, these fees are equivalent to the amount of fines due, breach of operation as well as due amounts due to damage to the leased vehicle or third persons. In cases where a payment is not made via a credit card, the fees for those items will be reflected in the direct invoice of the company or the person who rents the vehicle, and that person or company is responsible for the final payment.
Vehicle conditions:
The vehicle must be returned to the wear and tear standard under the same conditions as the rental. If special cleaning is required, depending on the state of the vehicle cleaning return, a special charge will be applied free of charge. It is forbidden to smoke in the vehicle, manipulate animals or spill fluids that pollute upholstery, for a fee for additional days of rental unless the vehicle is out of service for special cleaning.
Tyres damage:
In the case of a tire or disk damage, we are entitled to charge the full cost of damaged elements.
Using of vehicle:
The lessee undertakes not to allow anyone to drive a rented vehicle unless it has been authorized by Europcar.
The lessor agrees that neither he nor any of the other drivers mentioned uses the vehicle over unpaved roads that pass through rivers, lakes or other water bodies that endanger the operation or integrity of the vehicle. In addition, towing items, racing and fun rides, bad roads, driving lessons, rental without a license from Europcar.
Failure to comply with the same provision will make you liable for damages and fines.
After your rent:
In the case of additional eligible costs, such as speeding or congestion charges, the tenant will try to contact the client when the competent authorities ask for the identity of the driver. Such a process could occur several months after the lease and will involve the payment of the administrative fee company in addition to the original amount for a penalty.
Important: To facilitate comparisons between different companies, we have standardized the names of these fees. Keep in mind that the names used by your rental company may be different.
Tax :
18%
Airport Surcharge :
None.
Age :
CHAUFFEUR DRIVEN ONLY
Additional Driver :
NONE CHAUFFEUR DRIVEN ONLY
Driving licence :
NONE CHAUFFEUR DRIVEN ONLY
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I : INCLUDED IN ALL RATES
Delivery / Collection :
None
One-Way Rentals :
A) Domestic : NOT Available.
B) International : Not Available.
Other Services :
NONE
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Yes
Tax:
19,25%.
Airport Surcharge:
Details are available from Europcar Reservation Office.
Age:
21 years.
Additional Driver:
Available. With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence:
Held for at least two years.
Cash Rental deposit:
Cash rental deposit not accepted.
Credit Cards Accepted:
Visa.
Insurances:
Deductible Collision Damage, C.D.W., Theft Protection: Charges may vary by station and by car group.
Details are available from Europcar Reservation Office.
Delivery / Collection:
Available Within City limits.
One- Way Rentals:
A) Domestic : Not available.
B) International : Not available.
Other Services:
Details are available from Europcar Reservation Office.
Restriction of Use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service:
Available.
Tax :
14%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum driver age is 21 years.
When renting a vehicle, a driver qualified as a "young driver" (from 21 to 24 years old) pays a specific charge (from USD25 per day) (the "Young Driver Surcharge").
Additional Driver :
Available. With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
Cash Rental deposit :
Cash Rental deposit not available.
Credit Cards Accepted :
American Express, Diners Club, Discover, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Waiver and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available between all Europcar stations. B) International : Not Available.
Other Services :
Child Seat baby, Child Seat Toddler.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain provinces and countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Tax :
13%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 or 25 years according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Diners Club, Euro Card, Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
Available between all Europcar stations on the same island.
Other Services :
Child Seat Baby.
Restriction Of Use :
Details are available from Europcar Reservation Office.
Full terms and conditions:
Click here to download Terms and Conditions for Chile
Tax :
19%
Airport Surcharge :
9% of total.
Age :
18 years old. Drivers under 21 will be charged of young driver surcharge. PDAR-LDAR car group minimum 21 years old.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
A valid driver's license will be required. License must be valid up to 10 days after the end of rental. If license is not written in Roman or Latin Letters, an International Driving License will be required. Electronic Driver’s Licence are not allowed by Chilean laws.
Cash and Debit Cards Rental deposit :
Not allowed.
Credit Cards Accepted :
Visa, American Express, Diners Club, MasterCard.
Insurances :
CDW /LDW has an excess depending car group . Excess will be charged whatever customer is culpable or not .Some rates could not include this coverage. Declination of CDW /LDW is allowed under certain restrictions and additional deposit . For more details download complete version.
One-Way Rentals :
Domestic : Available between all Europcar stations (except for certain car groups in Patagonia Region).
International :
Not available
Cross Border Permit :
Only allowed to Argentina and upon request 7 working days before the rental date. To Request Cross Border an e-mail has to be sent to reservations@europcar.cl .Extra charges will apply. For more details download full version of Terms and Conditions.
No Shows and Cancellations :
One day rental penalty will be charged at USD 52,99 if reservation is not cancelled before 24 hours or if the customer is not present at the time that the car was booked. In case of late arrival, the location may check car availability. If there are cars available, any car group could be offered and no refunds for unused days or difference in car group will apply.
Optional Extras Offered :
Infant, Child and Todler seats, Full Tank Option, Wifi on board or Navigation System.
Any other details please dowlnload full Terms and Conditions or contact reservations@europcar.cl
Click here to download Terms and Conditions for China
Tax:
Included in rate
Additional driver:
No Additional Driver Fee
Age:
18-75 Years Old
Cash rental deposit: All China stations do NOT accept Cash for payment.
All China stations do NOT accept Cash for payment.
A.Vehicle Deposit: Economy-5000 CNY; Comfort-7000 CNY; MPV-10000 CNY.
B. All customers have to pay deposit, pre-authorization and all other costs in CASH only (Currency: CNY). Bank card, credit card are not available for payment at the moment.
C. Shouqi will confirm whether customer had traffic violation or not within 30 (Thirty) working days from the date of car returned.
If customer has no traffic violation during rental period, Shouqi will apply for refund pre-authorization/deposit within 3 (Three) working days and send bank receipt to customer email.
Due to the banking process, customer will receive payment within 30 (Thirty) working days from the date that refund was done.
D. Once customer had traffic violation, the related fees will be deducted from the pre-authorization/deposit.
E. All customers need to prepare a bank card or credit card which could receive CNY for deposit refund. If the bank card or credit card which are provided by customer, can not receive CNY, customer shall bear the tax and handling fee that occurred of the refunding.
Credit cards accepted:
China Unionpay (most preferred), Visa, Master, American Express or JCB
Driving licence:
China Mainland Driving License-Mandatory
Fuel:
A.Customers are required to fill the leased vehicle with correct fuel according to the fuel label of the vehicle. All losses (including but not limited to damage to the vehicle) caused by the non-conformity of the fuel filled by customer, shall be borne by the customer.
B.Refuel Rule:
1)If the fuel tank is full when customer pick up: The customer must return the car with a full tank of fuel. If the fuel tank is not full when the customer returns the car, the customer shall pay the price difference of refueling according to local fuel price and pay extra refuel service fee at 100 CNY/order .
2)If the fuel tank is NOT full when customer pick up: If fuel quantity of return is MORE than the fuel quantity of pick up, Shouqi will refund fuel price difference to customer according to local fuel price, the price difference will be deducted from total rental fee. When the fuel quantity of return is LESS than the fuel quantity of pick up, Shouqi will charge the customer fuel price difference according to local fuel price. The system will automatically calculate the corresponding amount and add it into the rent settlement.
3)No refuel service fee if tank is not full when pick up.
1)If the fuel tank is full when customer pick up: The customer must return the car with a full tank of fuel. If the fuel tank is not full when the customer returns the car, the customer shall pay the price difference of refueling according to local fuel price and pay extra refuel service fee at 100 CNY/order .
2)If the fuel tank is NOT full when customer pick up: If fuel quantity of return is MORE than the fuel quantity of pick up, Shouqi will refund fuel price difference to customer according to local fuel price, the price difference will be deducted from total rental fee. When the fuel quantity of return is LESS than the fuel quantity of pick up, Shouqi will charge the customer fuel price difference according to local fuel price. The system will automatically calculate the corresponding amount and add it into the rent settlement.
3)No refuel service fee if tank is not full when pick up.
Insurances:
A.In China, there are no separated CDW/THW/LDW. The insurance Shouqi could provide, is Automobile Mandatory Insurance which is an integrated insurance and included in the rate.
B. Automobile Mandatory Insurance, Excess 1500 CNY
C. CNY200,000 for property and bodily harm (Maximum insurable sum for damages to persons)
A.If there is an accident during the rental period, the customer needs to protect the scene of the accident, and contact the picking-up station, and send email to callcenter@izuche.com.
B.Because of customer reason or insurance company regulation, if insurance company is not responsible to compensation or deduction, the customer shall bear the costs arising from the accident.
B. Automobile Mandatory Insurance, Excess 1500 CNY
C. CNY200,000 for property and bodily harm (Maximum insurable sum for damages to persons)
A.If there is an accident during the rental period, the customer needs to protect the scene of the accident, and contact the picking-up station, and send email to callcenter@izuche.com.
B.Because of customer reason or insurance company regulation, if insurance company is not responsible to compensation or deduction, the customer shall bear the costs arising from the accident.
One-way rentals:
1) Domestic: Not Allowed
2) International: Not Allowed
Specific note:
Foreign customers need to send scanned copy of China Mainland Driving License, the personal information page and China visa page of passport to Shouqi customer service mailbox (zuoying@izuche.com and callcenter@izuche.com) SEVEN days before scheduled pickup time. Security Department of Shouqi and Public Security Organs will verify the identity information of customer. The customer's Chinese mainland driving license and passport must be valid for more than 2 months of the actual rental period. After the public security department confirms and verifies the foreign customers’ information, the foreign customers can pick up the car at local station. Once there is problem or any change ( i.g. rental policy, vehicle availability, governmental or political issue, etc,.) on scheduled picking-up time, Shouqi will inform Europcar.
Shouqi will inform customers about verification result by email 48 hours before picking-up day. Shouqi will inspect documents which are from customers. Under some circumstances, customer may NOT be approved to rent car from China local stations.
Click here to download the terms and conditions for Colombia
Tax:
19%
Additional driver:
4 USD per day
Age:
22 years old, Drivers between 18 to 21 will be paid $9 USD per day
Airport surcharge:
10% per rental Only applicable for Bogota station BOGT01( El Dorado International Airport), this surcharge will be charged once.
Cash rental deposit:
Small cars: $700 USD Vans: $1300 USD
Chauffeur driven service:
Not Available
Credit cards accepted:
American Express, Mastercard /Eurocard, Visa, Diners Club Delivery / Collection: Not available
Driving licence:
1 year
Insurances:
LDW
Fuel:
Customer will have come back the car with the same level of gas that we gave to him
One-way rentals:
A) Domestic: Penalty Zone $2000 USD B) International: Penalty Zone $2500 USD
Use of Winter Tyres:
it's not available, it's not necessary
Others:
No show fee policy €95 to USD
Restriction of use:
Licence plate restriction (PICO Y PLACA) is a driving restriction policy aimed to mitigate traffic congestion during rush hours. The system restricts traffics access into a prestablished urban area for vehicles with license plate numbers ending in certain digits on pre-established days and during certain hours.
The scheme restricts both private and public use vehicles based on the last digit of the license plate numbers. Four numbers are restricted every day for private use vehicles, and two for public transportation vehicles. The restricted digits associated to each day rotate twice every year.
Note: Check the restriction schedule of each city where you will drive the vehicle as it may be different.
Tax :
18,9%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least 2 years.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Diners Club, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Waiver and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available between all Europcar stations.
B) International : Not Available.
Other Services :
Flag Holder.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Tax :
18%
Airport Surcharge :
20 USD per rental.
Age :
Chauffeur drive only.
Additional Driver :
Chauffeur drive only.
Driving licence :
Chauffeur drive only.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Eurocard - Mastercard
Insurances :
Chauffeur drive only - insurances included
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : available inside a city. B) International : Not Available.
Other Services :
Child Seat Baby, mobile phone
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Tax :
19,6%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21, 25, 28 or 30 years, according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
Only possible for certain categories. Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Diners Club, Euro Card, JCB, Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic : Available between all Europcar stations in Corsica. B) International : Not available.
Other Services :
Luggage Rack, Infant Seats (mandatory by law for infant under 10 years), Baby Seats.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Available on Request. Details are available from Europcar Reservation Office.
Click here to download Terms and Conditions for Costa Rica
Tax:
VAT 13%
Deposit policy:
Total rental estimate+ 1 500USD
Additional driver:
The Additional Driver is optional and guarantees that all the protections taken by the main driver will be also applicable to any additional
drivers. The price of each Additional Driver is $6 per rental day with a maximum amount of $155 per rental
Age:
The minimum age to rent with Europcar Costa Rica is 18 years old and there is no maximum age.
The YOUNG DRIVER COVER (YDC) is required for drivers that are under 24 years old (including 24) and it has a cost of $6 per rental day.
The SENIOR DRIVER COVER (SDC) is required for drivers that are over 65 years old (including 65) and it has a cost of $6 per rental day.
Airport surcharge:
N/A
Cash rental deposit:
Cash deposits not accepted. No exceptions.
Environmental Tax:
$0.25 per rental day
Credit cards accepted:
We accept all major brands (Vias, Master Card, American Express, Dinners Club)
Delivery / Collection:
Available - Details and prices are available from our Europcar Reservations Office. Contact us to our email reservations@europcar.co.cr
Driving licence:
Europcar Costa Rica accepts all valid Driving License held for at least one year for all cars.
Chauffeur Driven Service
For a Chauffer Driven Service, please request this directly to our email reservations@europcar.co.cr
Insurances:
If your reservation does not includes any covers you may choose between these options:
1. Basic Protection Package
This package will cover damages or theft of the rented vehicle with an excess of $1,500, and will cover you up to $1,000,000 in Liability
This protection does not include damages made to the Windshield, Lights or Tires.
For more information regarding this cover, please visit https://www.europcar.co.cr/pages/basic-protection-package
2. Medium Protection Package
This package will cover damages or theft of the rented vehicle with an excess of $500 and will cover you up to $1,000,000 in Liability
For more information regarding this cover, please visit https://www.europcar.co.cr/pages/medium-protection-package
3. Premium Protection Package
This package will cover damages or theft of the rented vehicle with ZERO Excess, and will cover you up to $1,000,000 in Liability
For more information regarding this cover, please visit https://www.europcar.co.cr/pages/premium-protection-package
Europcar Costa Rica highly recommends the Premium Protection or a Zero Excess cover in order to have Peace of mind during your
stay in Costa Rica.
If your reservation already includes a basic cover, you may also add a ZERO Excess cover for $19.99 per day.
You may also add the Legal Fees and Tickets Cover that will cover you for administrative fees in case of an accident and for
any fine during your rental.
One-way rentals:
Domestic: Available between Europcar Stations for minimum 3 day rentals International: Not allowed
Other services:
Child Seat, Baby Seat, Booster, Surf Racks, Mobil, GPS, Internet HotSpot device.
These additional services may be requested at the time of booking or to our email reservations@europcar.co.cr to guarantee availability.
Restriction of use:
It is not permitted to cross international borders with the rented vehicle
Others conditions for car hire in Costa Rica:
For more specific conditions, please contact us to our email reservations.co.cr.
Click here to download the terms and conditions for Croatia
Tax:
25%
Deposit policy:
Total rental estimate+ 500 EUR
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Age:
young driver charge applay
18 and 20 years old / Mini, Economy, Compact, Intermediate,
From 21 to 24 years old / Standard, Premium, Minivan
Airport surcharge:
28€
Cash rental deposit:
Not possible.
Chauffeur driven service:
Details are available from Europcar Reservation Office Croatia rentacar@uniline.hr
Credit cards accepted:
AMEX, MASTRCARD, VISA, Debit cards are not accepted.
Delivery / Collection:
Not possible.
Driving licence:
Held for at least one year.
Financial qualification:
Deposit in amount 500EUR + rental value
Insurances:
Collision Damage Waiver (C.D.W), Theft Waiver (T.H.W) :Medium, Premium, Charges may vary by station and by car group..Details are available from Europcar Reservation Office.
One-way rentals:
A) Domestic : Available between all Europcar stations with charges B) International : Available with charges - Details are available from Europcar Reservation Office Croatia rentacar@uniline.hr
Other services:
Child Seat, Infant, Booster, Snow Tyres, Navigation System.
Restriction of use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office Croatia rentacar@uniline.hr
Use of Winter Tyres:
Under specified circumstances winter tyres will be mandatory in Croatia In case of ice, packed snow, slush, black ice or frost vehicles will only be permitted on the roads if they are equipped with winter or all-season tyres bearing the specific identifying marks. Drivers must use winter tyres or face fines.
Environmental Tax:
Not available
Other conditions for car hire in Croatia
Out of Hour's Surcharge: Applies to all rentals that check in or check out during the hours that our station is closed.
Grace Period:Drivers are allowed a 29 minute period of grace provided that the vehicle is returned within our hours of operation. Drivers exceeding this will pay any extra charges directly at the local rate.
Early Returns:We do not issue refunds for unused days nor for charges paid directly on arrival in the event of the vehicle returning earlier than booked.
Traffic Fines:Speeding, parking and other endorsements/fines are the responsibility of the hirer in full. Europcar Car Rental accepts no responsibility for any fine or payment. The renter is obliged to inform Europcar Car Rental of any fines or parking tickets issued whilst the vehicle is being used by the renter. Where Europcar receive a fine that was not settled when issued, the total cost of the fine, plus an administration fee of €30.00, will be charged to the main driver’s credit card.
Upgrades:If on arrival the client feels that the car they have booked is not suitable for their requirements, we will be happy to provide a larger vehicle if available. Upgrade charges are payable on arrival at the local daily rate. If a customer is given a free upgrade on arrival, we cannot accept any customer service queries regarding fuel or coverage costs.
Customer Service:rOur cusotmer Service Department can deal with any issues you may have. Please send an email to cru@uniline.hr . Europcar Croatia accepts no responsibility for delays which may occur at the start of hire due to circumstances beyond our control.
Click here to download Terms and Conditions for Curacao
Tax:
9% (VAT)
No Show and Cancellation fees:
Fees can apply
Additional driver:
Charge for extra driver(s): US$ 5.00 per day per driver payment at time of delivery
Age:
Min age: 23 yrs and Max age: 70 yearsExtra charge for Young Driver 21-23 yrs: US$ 10.00 per day payment at time of delivery
Airport surcharge:
Included in rates
Cash rental deposit:
US$ 750.00 / US$ 1000.00 will be pre-authorized to credit card.
Chauffeur driven service:
Not applicable
Credit cards accepted:
VISA / MASTERCARD Debit cars are accepted.
Delivery / Collection:
Cars can be delivered or collected in all hotels or apartments during regular office hours. This costs US$ 20.00 per ride.
Driving licence:
Valid Driver Licence is mandatory.
Fuel:
Full to Full policy ( Refueling charges if filled up) Economy/ Midsize:US$ 65.00 deducted from pre-authorized credit card Fullsize and SUVUS$ 105.00 deducted from pre-authorized credit card
Insurances:
Extra All risk insurance: US$ 15.00 / $20.00 per dayto pay at time of delivery
One-way rentals:
1) Domestic: Not applicable 2) International: Not applicable
Other services:
Car seats or booster seats for US$5.00 per day. GPS in combination with Road map $10.00
Use of Winter Tyres:
Not applicable.
Restriction of Use:
Not for Taxi use, racing, towing and / or renting.
After Hours:
US$ 15.00 to be paid at time of delivery after or before opening hours.
Click here to download terms and conditions for Cyprus
Tax:
In Cyprus, the current value added tax rate is 19 percent All our prices in this document include VAT
Driver Eligibility
All drivers must be over 25 years of age and have held a full driving license for at least 1 year. Drivers aged between 21 and 25 years old to drive a rental car PROVIDED that they have held a full driving license for a minimum of 3 years. Such drivers are required to pay an additional charge of €10.00 per rental day. Maximum driving age is generally 78 years old. Such drivers are required to pay an additional charge of €10.00 per rental day. Our station staff will decide if a driver is of sufficient health to be in control of a motor vehicle, and we reserve the right to refuse any rental on the grounds of ill-health.
Additional driver:
In case one person does not feel like doing all the driving, we have the provision to add up to two additional drivers on a rental agreement. An additional charge of €7.00 per rental day, per additional driver. Note - all drivers must meet the criteria described above for driver eligibility. All drivers, whether Main or Additional, regardless of age, are required to show their driving license to one of our staff before taking delivery of their car.
Insurance Cover
The daily rental price shown includes our standard insurance, as required by law, and also Collision Damage Waiver (CDW) which provides cover against repair costs relating to our vehicle in the event of any damage occurring. The hirer only pays the policy excess of €900 to €2500 (Dependant on group and model have taken). This cover excludes damage to tires, the windscreen or the oil-sump, for which the hirer remains responsible at all times. This level of insurance cover is standard with every rental and is sufficient for a hirer to legally drive the vehicle in Cyprus. Drivers have the option to increase their level of insurance cover if they so choose. Wheels and Windscreen Insurance Waiver (WWI) is offered for €6.00 per rental day, which increases the cover to include all parts of the vehicle, including tires, windscreen, and oil-sump. The policy excess still applies. This additional insurance must be selected at the start of the rental, and payment is taken locally prior to delivery of the vehicle. Alternatively, a number of protection packages are available to limit or to ZERO the liability. Drivers may choose our fully-comprehensive insurance policy, known as Full Protection (SEDW). From €12.00 per day, this option includes all the cover provided by WWI and additionally reduces the policy excess to € ZERO. Also included is of personal accident insurance (excluding Driver), underwritten by the Cyprus Hire Risk Pool. All additional insurances or protection packages must be selected at the start of the rental.
Insurance Limitations
Insurance limitations are clearly shown on the reverse of every rental contract issued. No insurance cover whatsoever is provided if a vehicle is driven into the occupied Northern Area of the island, if a vehicle is driven on an unsurfaced road, or if there is negligence on the part of the driver. Such negligence includes (but is not limited to) driving whilst under the influence of alcohol or drugs, failing to adhere to road traffic regulations, failure to report an accident to the police, or intentionally trying to damage the vehicle. In any of these cases, the driver becomes responsible for the market value of our vehicle as well as recovery costs and any costs relating to third-party claims.
Fuel
All vehicles are delivered with a full tank of fuel. This is not included in the rental cost and must be paid for in advance at the start of the rental (charged at an average price per liter) and the car is returned without re-fuelling at the end of the rental. NOTE: Unused fuel is not refundable. The price of a full tank of fuel varies according to Group and engine size. Petrol prices can fluctuate daily, but our price will always be based on the average price per liter charged at filling stations across the island.
Deliveries and Collections
Delivery can be made to any hotel in Cyprus or to one of our offices, a fixed charge of €20.00 (within city limits) Deliveries are available between the hours of 08.00 and 18.00. Outside these hours, deliveries can only be made to one of our airport branches and an Out Of Hour's supplement of €20.00 will apply. Delivery locations outside if city limits of the nearest Europcar office are available (e.g. deliveries to Troodos region). In such cases, an Out Of Limits supplement of €20.00 will apply. At the end of the rental, vehicles should be returned to the original delivery place so that collection can be made. If the return location is different from the delivery location, a One Way supplement of €35.00 will apply. Note for Airport collections: Please note, for any collection from either Paphos or Larnaca Airport from 1st November 2008 are subject to a €20.00 Airport Delivery Fee, which will be charged on collection of the car. Please check your booking voucher or conditions for further information about this charge.
Extra Accessories
For the benefit of families with young children, we are able to supply child-seats upon request with our cars. There are two types of child restraints available seats (for infants 6 - 36 months old) and booster seats (for children 3 - 7 years old). Child seats must be requested at the time of booking. Each seat costs €9.00 per rental day. (Maximum charge €63.00 per seat). Payment is collected locally prior to delivery of the vehicle. Please note that a maximum of 2 child seats can be fitted into any vehicle. We do not supply child seats for infants under 6 months old.
Payment / Security Deposits
All rental charges & security deposits are payable in advance. We accept all major credit and debit cards. Any additional supplements to the normal rental price, as shown above, will be collected by one of our staff prior to delivery of the rental vehicle. All customers will receive a rental contract showing a detailed breakdown of all charges applied. Please note we do not accept Diners Card.
Accepted credit cards:
American Express MasterCard Visa Please note we do not accept Diners Card.
Traffic Fines
Drivers remain responsible for any parking or speeding fines they may incur whilst drive one of our vehicles. Payment should be made to the local relevant authorities prior to leaving the island. Unpaid fines can be pursued overseas by Cypriot authorities and may incur further penalties for the delay, plus a local administration charge from Europcar of €30.00 per penalty
Accidents
In the event of an accident, drivers must notify us the same moment of the incident taking place. Our 24-hour emergency contact is printed on the top of every rental contract and on the car key ring itself, rental stations during working hours may also assist with accident reporting. Please note that failure to follow these instructions may invalidate any / all insurance.
Cancellations / Early Returns
No refunds can be made locally for rentals ended early, late collections, for no-shows or for cancellations made after the rental start date. Please contact our Customer Service department at +357-25880222 if you require further information or assistance in this matter. Working Hours: Monday to Friday 09:00 – 18:00. Please note that orders cannot be canceled by email. (Law 14(I)/2000)
Settlement of disputes
For any dispute relating to this contract and so far as permitted by Cyprus law: - If the hire is an individual, the court will be chosen according to the local law - If the hire is not an individual the court will be chosen exclusively according to the place where the Owner has his registration office
Customer Service
Europcar.com.cy is managed by Andy Spyrou Rentals LTD at 86 Franklin Roosevelt, Limassol 3011, Cyprus. For further assistance, our Customer Service team is here to assist you. Please contact via email to customerservice@europcar.com.cy Company Registration no. HE20633. Company VAT no. 99000016M. E-Commerce Law L156(I)/2004 & Amendment Law L97(I)/2007
Traveling Across the border (Cross Boarder Fee)
No cross boarder is allowed.
Limit kilometers:
Unlimited kilometers are included on all rentals
After opening hours services:
After hours service is available in some locations. Note a service charge from €20.00 applies.
General terms and conditions of other services:
Europcar.com.cy is managed by Andy Spyrou Rentals LTD at 86 Franklin Roosevelt, Limassol 3011, Cyprus. For further assistance, our Customer Service team is here to assist you. Please contact via email to customerservice@europcar.com.cy Company Registration no. HE20633. Company VAT no. 99000016M. E-Commerce Law L156(I)/2004 & Amendment Law L97(I)/2007
Traffic violations:
Drivers remain responsible for any parking or speeding fines they may incur whilst drive one of our vehicles. Payment should be made to the local relevant authorities prior to leaving the island. Unpaid fines can be pursued overseas by Cypriot authorities and may incur further penalties for the delay, plus a local administration charge from Europcar of 30€ per penalty.
Vehicle conditions:
In the event of an accident, drivers must notify us the same moment of the incident taking place. Our 24-hour emergency line is printed on the top of every rental contract and on the car key ring itself, rental stations during working hours may also assist with accident reporting. Please note that failure to follow these instructions may invalidate any / all insurance.
Mandatory Supplements
Under Age Driver: applicable for drivers between 21 to 25 years old | Rate: €10.00 per day Over Age Driver: applicable for driver between 70 to 78 years old | Rate: €10.00 per day Out Of Office Hours: Only for city locations and for delivery between 20:00 and 08:00 | Service Fee: €20.00 Out Of Limits: Delivery to locations beyond city limits of our offices | Service Fee: €20.00 One Way Fee: Return location differs from pick up location | Service Fee: €35.00 Airport Fee: airport delivery fee €20.00
Optional Supplements
Extra Driver: Additional driver | Rate: €7.00 per day WWI: Tyres, glass and oil sump cover | Rate From: €6.00 per day RSA: Roadside assistance | Rate From: €6.00 per day Full Protection Package: Covers the vehicle and reduces the excess to zero | Rate From: €12.00 per day Medium Protection Package: Covers the vehicle and reduces the excess to €300 or €300 depending on vehicle size | Rate From: €8.00 per day Child Seat: Baby seat for infants aged 6 - 36 months old | Rate: €9.00 per dayBooster: Kids seat for children aged 3 - 7 years old | Rate: €9.00 per day
Tax :
21%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 or 25 years, according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Diners Club, Master Card, Visa, Japan Credit Bureau.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic : Available between all Europcar stations. B) International : Available except into some Eastern countries. Details are available from Europcar Reservation Office.
Other Services :
Luggage Rack, Child Seat 1-3yrs, Child Seat 0-12 month, Child Seat 4-7 yrs, Child Seat Booster, Bicycle Rack, Navigation System,Trailer Hitch.
Available from December till April : Snow Chains, Snow Tyres, Ski Rack.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download Terms and Conditions for Denmark
Tax:
25%
Deposit policy:
Total rental estimate+2500 DKK
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and charges available from Europcar Reservation Office.
Age:
Minimum 23, 26 or 28 years according to the car group : For Economy and Compact cars minimum age is 23 years, Intermediate and Standard cars 26 years, all other car groups including Convertibles and Special cars 28 years.
When renting a vehicle, a driver qualified as a "young driver" (Drivers under 26 years old) pays a specific charge (the "Young Driver Surcharge").
Airport surcharge:
Details are available from Europcar Reservation office.
Cash rental deposit:
No Cash Rental Deposit Available.
Chauffeur driven service:
Not available.
Credit cards accepted:
American Express, Diners Club, Master Card, Visa.
For Premium, Luxury and larger car groups, Convertibles and special cars 2 credit cards are required.
Driving licence:
Held for at least one year.
Financial qualification
Not available
Insurances:
If LDW is included in the rates quoted, the excess charge is DKK 5000 for all vehicles.
If rates quoted do not include insurance, SLDW may be purchased. The excess will then be zero for all vehicles.
If rates quoted do not include any insurance and LDW is not purchased, customers will be responsible for the full excess charge in case of accident or theft.
One-way rentals:
A) Domestic : Available between Europcar stations. B) International : Available - Details available from Europcar Reservation Office.
Other services:
Child Seat Baby, Child Seat Infant, Child seat Toddler, Snow chains, Winter Tyres, Navigation system.
Available Within and Outside City limits on request.
Use of Winter Tyres:
According to the Danish Road Traffic Act, Winter Tyres are not mandatory. If driving to Germany, Sweden and Norway from November to March, Europcar Denmark require their Customers to book Winter Tyres as Special Equiment.
Details are available from Europcar Reservation Office.
Other conditions for car hire in Denmark
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Click here to download the Terms and Conditions for Djibouti
Tax :
None.
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 or 25 years,according to the car group.
Additional driver:
With the consent of the renter,the vehicle may be driven by other persons.Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one or two years, according to the car group.
Cash Rental deposit :
Cash and credit card rental deposit accepted.
Credit Cards accepted:
Visa.
Insurances :
L.D.W. : Charges may vary by station and by car group.
Details are available from Europcar Reservation Office
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available B) International : Not available
Other Services :
Details are available from Europcar Reservation Office.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur driven service:
Chauffeur driven service is available for all cars.
Click here to download the terms and conditions for the Dominican Republic
Tax:
18%
No Show and Cancellation fees:
Fees can apply
Additional driver:
Meet the age range This item has a cost of $ 3.89 USD / day for each driver
Age:
Minimum age to drive 21 years and maximum 75 years Drivers aged between 18 and 20 pay an additional surcharge of US $ 6.49 per day
Airport surcharge:
10%
Credit cards accepted:
Visa, MasterCard, American Express, Dinners Club, Discover No Debit Cards accepted
Delivery / Collection:
Will be on request and charges may apply from 20 km away from the collection office
Driving licence:
Must have a minimum expiration time of 2 years
Fuel:
Full - Full
Insurances:
(CDW): Partial coverage of the collision. This coverage has a fixed cost of US $ 15.58 / day for all types of vehicles. (THW): Partial coverage for theft of the vehicle. It costs US $ 11.68 / day for all types of vehicles. (ALI): Additional coverage of damages to third parties. Increase $ 52,000.00 USD to the SLI. It has a cost of US $ 12.92 / day
One-way rentals:
1) Domestic: From $ 45.43 USD to $ 337.48 USD depending on the city of delivery. 2) International: Not Allowed
Other services:
WT: Coverage of tires and crystals $ 6.43 / day SB: Baby seat $ 6.49 / day WiFi: Wireless web connection $ 12.92 USD
Restriction of use:
Minimum collision coverage (CDW) is mandatory, either local or given by the credit card The (CDW / LDW) credit card must be supported by a written document from the issuing bank
Specific note:
The minimum deposit for the rent is $ 1,350.00 USD and a maximum of $ 3,500.00 plus the total rent. Said deposit will be made to the credit card The customer has 1 hour of grace to collect the vehicle, after this is considered as not presented and will be subject to availability and price After 4 hours of delay the client must pay the equivalent of one full day of rent.
Others:
The customer has has 4 hours subject to the terms of the not presented (above) to take the service. If the customer does not present is considered as no show and has a penalty of US$95.00
Click here to download the terms and conditions for Dubai
Tax:
Included in the rates: 5% Vat will be applicable from 01-01-2018 onwards.
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Charges: AED 25 Per day with a maximum of AED 250 per rental
Age:
Min Age 21 Years & Max 65 Years
Airport surcharge:
"The rates displayed on this website are inclusive of Collision Damage Waiver, Airport Surcharge, Airport Fees, Airport Parking Fees, Vehicle Licensing Fees and Vehicle monitoring fees. Check the Kilometer/Mileage clause under ""More details"" tab available for each vehicle. "
Rental deposit:
" When you arrive at the rental location, we will request for a deposit amount of AED 1,500/- (Approx. Euro 365 or USD 410) which will be purchased from your credit card. It will only be used in case of any damages not included in your coverage or any additional charges like traffic fines which may be incurred. It may take 1-6 weeks to get notifications of penalties related to traffic offences from the Authorities. The deposit amount will be refunded to your credit card after 45 days from the closure of the rental, after adjusting traffic fines or damages, if any. Please Note: We will not accept prepaid, recharge or virtual credit cards - or any card on which the relevant characters are not raised (embossed). " " Traffic fine deposits blocked on customers’ credit cards. Please be informed that the traffic fine security deposit amount that we block (Pre-Authorization) on the credit card of the customer will usually be released by the bank automatically, within 30 days from the day of blocking. The banks do not send text messages or show in the credit card statement after releasing the blocked amount. Hence, after 30 days, the customers are advised to check with their credit card issuer bank, whether the blocked amount has been released or not. The customer should send an email to Europcar Dubai - accounts2@royallimo.ae in case the blocked amount is not released after checking with their bank. Upon receiving the notification by email from the customer, Europcar Dubai will send a request to their bank to check the status of the blocked amount and the status shall be updated within 5 working days. " " Utilization of blocked amount by Europcar Dubai. After closing the rental Europcar will process the extra charges like Salik, fuel etc, if any, on the customer’s credit card. If the customer is available to pay, he/she can opt to pay by different means. In case there are no funds available in customer’s credit card for paying the extra charges, the blocked amount will be fully utilized/charged by Europcar Dubai. The remaining amount after deducting the extra charges mentioned above, will be refunded to the same credit card after adjusting traffic fines, if any, upon expiry of 30 days of returning the car. Charges, if any, debited by the customer’s bank for the refund and currency exchange differences should be borne by the customer. In case, customer wants the refund to be processed on another debit/credit card, the same should be informed in writing to Europcar Dubai - accounts2@royallimo.ae within 30 days from the date of returning the car, mentioning the Rental agreement number on the subject field of the email. " "Traffic fine deposits charged on customers debit cards. An amount of AED 2,500/- will be charged on customer’s debit card, who do not produce credit card at the time of car hire. The amount charged will be refunded to customer’s same debit card on which the charge was carried out, after adjusting unsettled charges like traffic fines, Salik, fuel etc., if any, upon expiry of 30 days from the day of returning the car. Charges, if any, debited by the customer’s bank for the refund and currency exchange differences should be borne by the customer. In case, customer wants the refund to be processed on another debit/credit card, the same should be informed in writing to Europcar Dubai - accounts2@royallimo.ae within 30 days from the date of returning the car, mentioning the Rental agreement number on the subject field of the email. "
Chauffeur driven service:
NA
Credit cards accepted:
American Express / Master Card & Visa
Delivery / Collection:
Delivery & Collection Charges: Aed 50/- Within Dubai / Jebel Ali / Sharjah Aed 200/- for Other Emirates. No Delivery & Collection fee within Europcar Outlets. If there is a change in the reservation and if the customer wishes to return the vehicle to Dubai Airport terminal 1 or Terminal 3 an amount of AED 50.00/rental will be charged. Dubai City or Down town Delivery & Collection Location. Email address and mobile telephone number should be send to reservation department (reservations@europcar.ae) with the reservation number. The email should also conatin the location to which the vehicle needs to be delivered to. This is to ensure that the location is in Dubai city limits and other requirements. We will not deliver the vehicle to any Hotel locations if the customer is not staying in the same hotel. A copy of license is also required to ensure that the customer is eligible to drive in UAE. Our reservation team will reconfirm the booking after ensuring that all the details are proper. The hirer should have the original documents with him for the purpose of verification (Passport, ID card and Driving license). Hard copies of the documents needs to be handed over to the driver at the time of delivery.
Driving licence:
Nationals from following countries can drive with their local license if the supported Passport and driving license are issued from same country. Countries are Kingdom of Saudi Arabia, Qatar, Oman, Bahrain, Kuwait, Germany, Italy, Switzerland, Poland, Slovakia, Finland, Spain, Netherlands, Greece, Sweden, Belgium, Ireland, Turkey, Denmark, Portugal, Austria, France, United Kingdom, Norway, Romania, Luxembourg, Latvia, Serbia, Lithuania, United States of America, Canada, Japan, Australia, Singapore, People's Republic of China, South Korea, New Zealand, Hong Kong and South Africa. Nationals from all other countries and those whom their passport and Driving license is not from same country must hold international driving license accompanied with their original driving license.
Fuel:
Full to Full
Insurances:
CDW included in the rates. SCDW to make the excess to nill is optional.
One-way rentals:
1) Domestic: Permitted within UAE boarders (Cross boarder not allowed). Within Europcar Dubai locations will be free of charge. Other locations in Dubai city collection charges will apply. 2) International: NA
Other services:
Navigation system 50 per day & 500 max per rental CSI Child Seat Infant(0 to 12 months/0-13 kg) (25 per day & 200 max per rental) CSB Child Seat Baby (1 to 3 years/9-18 kg) (25 per day & 200 max per rental)
Restriction of use:
Off road driving & Smoking inside the car are not allowed
Use of Winter Tyres:
NA
Specific note:
The vehicle will be released after 2 hours from the check out time reserved.
Other:
Click here to download the terms and conditions for Ecuador
Tax:
Ecuador I.V.A. 12%
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. USD$9.99 per day + tax.
Must present valid driver license at car pick up
Age:
Minimum driver age is 21 years.
A young driver surcharge of USD$5.99 per day + tax will apply to all drivers aged 21 to 24 years old.
A senior driver surcharge of USD$5.99 per day + tax will apply to all drivers aged 65 to 75 years old.
Airport surcharge:
8% Airport Surcharge per each Rental starting or returning at UIO Intl. Airport.
Card rental deposit:
Deposit can be reduced by car class with a protection package selected. The deposit is on your payment card. Debit cards and cash will not be accepted.
A USD$1,750 hold will be blocked (not debited) on your payment card at car pick up as your rental deposit.
For rentals including BASIC protection package, the deposit amount will be rental + USD$1,500 to USD$2,500.
For rentals including MEDIUM protection package, the deposit amount will be rental + USD$1,000 to USD$2,000.
For rentals including PREMIUM protection package, the deposit amount will be rental + USD$200 to USD$500
For any rentals where insurance protection packages are declined, the deposit amount will be as follows:
• Economy and Compact vehicles: USD$7,000 (MDMR, EDMR, CDMR, IDMR).
• All other vehicles: USD$10,000 (CDAR, IDAR, IFMR, FQMR, FFMR, FFAR, GFMR, GFAR, MVMR, MVAR, LFAR)
Protections:
BASIC protection package (LDW): Full Excess. Includes CDW, THW (Does not cover Radio or Car Accessories). Price and Excess amount per vehicle type as follow:
• MDMR, EDMR, CDMR, IDMR, CDAR, IDAR, IFMR: USD$25/day with USD$1,500 excess.
• FQMR, FFMR, FFAR: USD$30/day with USD$2,000 excess.
• GFMR, GFAR, MVMR, MVAR, LFAR: USD$40/day with USD$2,500 excess.
MEDIUM protection package: Reduced Excess. Includes SCDW, STHW, PAI, WWI up to excess
Price and Excess amount per vehicle type as follow:
• MDMR, EDMR, CDMR, IDMR, CDAR, IDAR, IFMR: USD$35/day with USD$1,000 excess.
• FQMR, FFMR, FFAR: USD$40/day with USD$1,500 excess.
• GFMR, GFAR, MVMR, MVAR, LFAR: USD$50/day with USD$2,000 excess.
PREMIUM protection package: Almost Zero Excess. Includes SPCDW, SPTHW, SPAI, WWI up to excess
Price and Excess amount per vehicle type as follow:
• MDMR, EDMR, CDMR, IDMR, CDAR, IDAR, IFMR: USD$75/day with USD$200 excess.
• FQMR, FFMR, FFAR: USD$100/day with USD$300 excess.
• GFMR, GFAR, MVMR, MVAR, LFAR: USD$150/day with USD$500 excess.
PAI – Personal Accident Insurance:
This protection is sold separate from LDW and provides third party liability up to USD$30,000 CL (Combined Limit: Medical, Third Parties, Civil Damages), Accidental Death Coverage of USD$5,000 per passenger, Medical Expenses for USD$2,500 per passenger.
• PAI is mandatory for all vehicles without enough Third-Party liability coverage.
• Available for all vehicle clases for USD$16,99/day.
RSA - Road Side Assistance: Extend your existing protection to cover keys left inside the vehicle, flat battery or drainage of incorrect fuel. This assistance also provides remote door opening of vehicle anytime at no extra cost. RSA should be selected extra to any protection package. Price per vehicle type as follow:
• MDMR, EDMR, CDMR, IDMR, CDAR, IDAR, IFMR: USD$15/day. • FQMR, FFMR, FFAR: USD$20/day. • GFMR, GFAR, MVMR, MVAR, LFAR: USD$30/day.
WWI – Windshield, Lights & Tires: Reduce your excess to zero for damage to windshield, lights, tires and rims, as a result of any accident that occurred to the vehicle. Price per vehicle type as follow:
• MDMR, EDMR, CDMR, IDMR, CDAR, IDAR, IFMR: USD$6.99/day. • FQMR, FFMR, FFAR: USD$16.99/day. • GFMR, GFAR, MVMR, MVAR, LFAR: USD$26.99/day.
LU - Loss of Use: This protection releases client responsibility for lost profit due to the impairment of the vehicle while being repaired in case of accident. If not selected at car pick up combined with LDW, MDW or PAI, lost profits will be calculated using the vehicle´s daily unlimited mileage rate. Protection amount per vehicle type as follow:
• MDMR, EDMR, CDMR, IDMR, CDAR, IDAR, IFMR: USD$6.99/day. • FQMR, FFMR, FFAR: USD$16.99/day. • GFMR, GFAR, MVMR, MVAR, LFAR: USD$26.99/day.
Accidents:
Damages or accident should be reported immediately in order to activate BDW/TDW, otherwise full values of damages to own and third parties involved will be charged to the customer´s credit card. Damage Admin Fee 10%.
In the event of any damage or accident to the car, police must be called before the vehicle is moved and a police report and a repair slip must be obtained. Should these documents failed to be obtained, then the Hirer is responsible for all damage/s incurred. The obtaining of these documents will be the responsibility of the Hirer.
Failure to comply with the terms and conditions of the rental agreement (for example, if a misuse of the vehicle is made, or driving recklessly or under the influence of alcohol or drugs or not informing EUROPCAR within 2 hours of the occurrence of the accident, among others.), the customer will lose any protection that engaged and will be responsible for the full cost of repair and / or replacement vehicle. None of the protections described above covers traffic violations, loss of personal property, the cost will be the sole responsibility of the customer, or judicial or extrajudicial costs. When the customer rents a car from EUROPCAR is responsible for returning the vehicle in the same condition in which it was delivered.
Breakdown Service:
Included w/out cost inside Quito and Guayaquil. It may have a cost if the assistance is for
other cities. Emergency phone number 24 hours: +593 2 281-8321 / +593 4 216-9088
Vehicle Replacement:
Car replacement subject to availability and must be requested to the station. In case of accident
hirer will be fully responsible for any transportation or tow truck costs of the car to the Europcar Station.
This service is limited by geographical distance. Emergency phone number 24 hours:
+593 2 281-8321 / +593 4 216-9088
Traffic Violations:
All costs incurred as a result of Fines or other Penalties (imposed by traffic police or any
other legal authorities) taking place during the rental will be client’s responsibility and would be
recovered accordingly.
There will be a USD$20 additional service charge on top of any fine or penalty incurred.
Delivery / Collection:
$15 to $50. Charged independently per delivery or collection.
$15 Within the cities of Quito, Guayaquil or Cuenca (Must be arranged with Europcar with 24 hours in advance)
$50 For all other cities of Ecuador (Must be arranged with Europcar with 48 hours in advance)
Driving License:
Hirer may present a valid driver license at car pick up.
Ecuador Driving license is a must for all residents. International residents can drive with their Local Driving License.
Fuel, Water, Oil & Tire Pressure:
Special or Unleaded fuel is to be used. Only MVMR vehicles use Diesel
Refueling Gas Tank Table displayed at all counters. Refueling USD$4.50/Gallon
It is the responsibility of the hirer to check water and oil levels as well as tires pressure at car pick up.
Kilometers Driven:
Kilometers are limited to 100km per day & 3000km per month where additional kilometers will be
chargeable @ USD$0.25/km to $1.29/km. Price per additional kilometer varies by vehicle’s group and category.
One-way rentals:
1) Domestic:
$70 to $120 depending on City Distance. GYE-CUE: USD$70+Tax, GYE-UIO: USD$90+Tax, UIO-CUE: USD$120+Tax
2) International:
Not Allowed
Payment:
Payment terms are negotiated at the time of rental where credit card payments are preferable. Rental
charges will be collected directly at the time of vehicle’s pick up and USD$1,750/- will be blocked as
your rental deposit pre-authorization.
Credit Cards accepted: Visa, American Express, MasterCard, and Diners Club.
Additional charges:
Additional charges are applicable for the Navigation system, baby/toddler seats, or any other additional requirements.
Baby Seat/ Toddler Seat:
Should be installed by the client
Usage of Vehicles:
Hirer commits that he won’t allow anybody to drive the rented vehicle unless been authorized by Europcar.
Hirer undertakes that neither he nor any of the listed additional drivers will use the vehicle in
Pushing, Pulling or Towing objects, Races & Fun Drive, Rough Roads, Teach Driving,
nor rent the vehicle without Europcar permission. No adherence with the same, will held
hirer liable to pay fees resulting from any damages, penalties, fines & dues.
Other:
Advanced Returns and Prepayments:
If the hirer returns the vehicle before of the agreed rental period for any reason, it will
not be entitled to a refund for any unused days. No refund will be provided if the customer
fails to collect the vehicle at the rental start time and has not cancelled the rental agreement.
Cancellation fees (for prepaid rates only):
• More than 48 hours’ notice will be free of charge • Less than 48 hours will up to USD$50 (or the whole price of rental if value is lower)
No Show fees (for prepaid and pay-on-arrival rates):
• USD$95 charged in case of "No Show” (or the whole price of rental if value is lower)
Click here to download the terms and conditions for Egypt
Tax:
14% is being added on total invoice, this tax is applied as per Egyptian Laws and is identified as a sales tax.
Rental Period:
The Rental period is the total time the vehicle spends in the custody of the customer which is also identified as “Rental Duration”. The rental duration is calculated on the bases of invisible periods of 24 hours starting from the time the vehicle is made available. However a 30 minutes grace period is applied at the end of the rental before the start of a new 24 hour period.
Extension of the original duration of the rental:
In case the customer choices to keep the vehicle for a longer period than mentioned in the rental agreement, then the customer should request an extension of the rental period. This should be done through the booking source and the customer should verify the extension with any Europcar Egypt locations. In case of extending through Europcar Egypt, then the customer should communicate with Europcar station 72 hours before the start of the extension period.
Airport surcharge:
The Airport Surcharge is included in the rate offered from Europcar Egypt in its stations in airports.
Driver Age:
Europcar Egypt applies minimum diver’s age that differs from each car category. These age calcifications are displayed below:MDMR / EDMR / CDAR / DDAR: 22 years old IMAR / SDAR: 25 years old SFAR / IFAR: 28 years old If the customer’s age is between 22 to 24 the customer can rent a IMAR or/and SADR with an extra 10 USD (with max. 100 USD)
Addition Driver:
Europcar Egypt terms and conditions states that only the authorized person (whose name is mentioned in the rental agreement) has the legal right to drive the vehicle throughout the rental period. But an additional driver can also be authorized if added in the rental agreement and is subjected to all terms and conditions applied to the main driver and will be with an extra 4 USD per day (max. 60 USD) excluded tax.
Driving License:
Europcar Egypt terms and conditions states that the customer’s driving license should be valid for at least 1 year from the start of the rental period for all categories. If the customer is non-Egyptian then an international driving license is mandatory
Traffic Violation:
During the rental period the customer is fully liable to the vehicle accordingly if any traffic violation occurs during the rental period, Europcar Egypt has the right to notify and claim the cost of that violation.
Insurance and Wavier Information:
From our experience, our customers drive quite carefully and few accidents happen. So cases of damage to the vehicle are the exception rather than the rule. But it is important to understand how we will manage the damage if it does occur. Europcar Egypt has implemented a clear damage management policy to explain how we will invoice the customer for any damage made to the vehicle during the rental period. When renting from Europcar Egypt the vehicle is fully insured against collision, theft and attempt theft damages. When renting the vehicle the customer will present a valid credit card in Europcar Egypt station and a certain amount will be blocked depending on the car category rented, this amount is identified as “ Rental Deposit “ or “ Excess amount”. In the event of vehicle damage the customer will be charged up to a maximum of the excess amount and will be debited from the blocked amount, in case the damage occurs as a result of reckless or negligent behavior or under the influence of drugs or alcohol the customer might be liable for the full cost.
The Excess amount is displayed below:
MDMR / EDMR: 300 USD CDAR: 350 USD DDAR / IMAR: 400 USD FVAR / SDAR / SFAR / FDAR/ IFAR: 500 USD
Any Insurance doesn’t cover the following:
Scratches over 15cm long Refueling charge: 35 USD Cleaning charge: 30 USD After hours charge: 20 USD Vehicle license loss or withdrawn: 150 USD Child Seat Baby (1 to 3 month): 250 USD Child Seat Toddler (4 to 7 months): 250 USD Child Seat Infant (8 to 12 months): 250 USD GPS: 300 USD Child Booster Seat (8 to 12 months): 250 USD Stereo cassette or CD: 400 USD for groups: EDAR, CDAR, DDAR, IMAR, MDMR, EDMR 900 USD for groups: SDAR, FVAR, IFAR, SFAR Car Ariel: 100 USD for groups: EDAR, CDAR, DDAR, IMAR, MDMR, EDMR 200 USD for groups: SDAR, FVAR, IFAR, SFAR Car Key: 450 USD for groups: EDAR, CDAR, DDAR, IMAR, MDMR, EDMR 800 USD for groups: SDAR, FVAR, IFAR, SFAR Fire-extinguisher: 50 USD Lighter: 40 USD for groups: EDAR, CDAR, DDAR, IMAR, MDMR, EDMR 80 USD for groups: SDAR, FVAR, IFAR, SFAR***All above rates are excluded taxes
Payment Methods:
The renter has to have an authorized credit card that written under his name to be able to rent the vehicle, also need to present the credit card in the process of checking-out the vehicle from the station.
Deposit payment:
Any kind of MasterCard and VISA credit cards are accepted, while some credit cards may require the PIN of the credit card***Note : American Express, Master or VISA debit cards are not accepted.
Rental payment:
Any kind of MasterCard and Visa cards are accepted, while some credit cards may require the PIN of the credit card. ***Note: American Express are not accepted.
Payment Terms:
All rental payments are to be paid on arrival or in advance. A valid credit card is to be presented on arrival. (No cash deposit for the excess insurance is accepted).Additional charges are to be paid on time of return of the vehicle.
Deposit release:
The deposit is released after 14 working days which start from rental check out date. ***Note: working days exclude holidays according to the Egyptian National Holidays & Weekends
Other Rental Types & Services:
Delivery / Collection: Free in Town within 20 Km, additional KM amount 1.5 USD ***All above rates are excluded taxes
One-Way Rentals:
Domestic: Available between Europcar stations. If the customer return the vehicle to any other Europcar rental location than the agreed location, repatriation costs will be charged to you.
International: Not available.
Other Services:
Child Seat Baby: 10 USD per day (maximum 50 USD)
Child Seat Toddler: 10 USD per day (maximum 50 USD) Child Seat Infant: 10 USD per day (maximum 50 USD) GPS: 15 USD per day (maximum 225 USD) ***All above rates are excluded taxes
Chauffeur Driven Service:
Available on request send us email on reservations@europcar-egypt.com
Restriction of Use:
Vehicle must not be used under any of the following conditions or for any of the following purposes; otherwise customer will take full responsibility for all charges set by Europcar: Driving the vehicle under the influence of alcohol, drugs or any other type of narcotic substances. Transportation of inflammable or dangerous goods, as well as toxic, corrosive, radioactive or other harmful substances. Transportation of any kind of pets (subject to prior authorization by Europcar). With a roof rack, luggage carrier or similar, unless supplied by Europcar, Re-rental to or use by other persons. Re-rental to or use by other persons. Carrying passengers for hire or reward, Participating in rally’s, competitions or trials, wherever they may take place, Giving driving lessons, Pushing or towing another vehicle or exceeding the authorized load weight. Travelling on non-paved roads or on roads, beaches, the surface or state of repair of which could put the vehicle's wheels, tires or it’s under body mechanics at risk, any goods and baggage carried in the vehicle, including their packing and stowage equipment, which might damage the vehicle or put the vehicles abnormally at risk.(In any way which breaks the Highway Code, road traffic laws or any other laws)Not legible to travel with the vehicles across international borders or use the ferry transfer between Egypt’s cities. ***(Customer will be liable to pay the full amount of the penalty set for breaking the law and the country traffic rules)
Rental Cancellation Policy:
If cancellation done before 1 day of the rental period starts, there will be no penalties applied (100% free cancellation). If cancellation done during the rental period, then there will be a 1 day cancellation penalty applied and the rest of the reservation is refunded In case of misuse of the vehicle within the rental period, it is subjected to cancel the reservation and take one day penalty. Europcar Egypt have the right to cancel any reservation in case of no show or delay in the following situations: For prepaid reservation: with delay more than (6 hours). For pay on arrival reservation: with delay (One hour) ***In case flight details available and communicated, the reservation will not be cancelled. ***Flight details must be available in the reservation.
Tax :
15%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum 21 or 22 years according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one or two years.
Cash Rental deposit :
Cash Rental Deposit accepted. Credit card deposit by Visa only.
Credit Cards Accepted :
None.
Insurances :
Deductible Collision Damage, C.D.W., Theft Waiver and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available only within city limits.
One-Way Rentals :
A) Domestic : Not Available. B) International : Not Available.
Other Services :
Mobile phone.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Full terms and conditions:
Click here to download Terms and Conditions for Estonia
Tax:
20%
Deposit policy:
Total rental estimate+ 300 EUR
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. 4,17€+tax/per day
Age:
21-25 according to the selected car group
Airport surcharge:
Details are available from Europcar Reservation Office.
Cash rental deposit:
Cash Rental Deposit not available.
Chauffeur driven service:
Available. Details are available from Europcar Reservation Office.
Credit cards accepted:
American Express, Euro Card, Master Card, Visa.
Delivery / Collection:
Available Within City limits. 24€ + tax/each
Driving licence:
Held for at least one year.
Fuel:
NA
Insurances:
Deductible Collision Damage, C.D.W., Premium protection package, Medium protection package, Theft Protection and P.A.I. : Charges may vary by car group.
Details are available from Europcar Reservation Office.
One-way rentals:
1) Domestic: Available between all Europcar stations
2) International: "Available to Finland, Latvia, Lithuania, Poland. "
Other services:
Snow Tyres, Ski Racks, Ski Boxes, Child Seat Infant, Child Seat Baby, Child Seat Toddler, Navigation System.
Restriction of use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Use of Winter Tyres:
Mandatory from 1st December to 1st of March.
Specific note:
NA
Other:
NA
Click here to download Terms & conditions for Fiji Islands
Tax:
25% (vat 9%, STT 6% & EVT 10%).
Airport Surcharge:
Included in rate.
Age:
Minimum 21 years.
Additional Driver:
Each driver will pay $6.50 per day.
Driving licence:
Held at least for two years according to the car group. Needs to be translated in English.
Cash Rental deposit:
$500FJD - EDAR,EDMR, CDAR,CDMR, IDAR,IDMR
$2000FJD - SUV, SFBR,PVAR & FPND
Credit Cards Accepted:
VISA, Master Card, American Express, JCB, Union Pay.
Insurances:
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection:
One Way drop off fee is 100.00FJD. Special delivery inquiry with rental station.
One-Way Rentals:
A) Domestic : $100.00FJD.
B) International : Not Available.
Other Services:
Baby Seats $15.00FJD per day.
Restriction Of Use:
To be used on mainland only. Not permitted to take any island outside Viti Levu.
Chauffeur Driven Service:
Available.
Fuel:
Full & return full.
Click here to download Terms and Conditions for Finland
Tax:
24%
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Charge € 24,80 per rental and per additional driver
(the "Additional Driver Surcharge").
Age:
19 to 24 years according to the car group hired. When renting a vehicle, a driver qualified as a "young driver" (from 19 to 24 years old) pays a specific
charge € 24,80 per rental (the "Young Driver Surcharge").
Airport surcharge:
€ 40,30 per rental at Helsinki-Vantaa airport, € 31 at other airports.
Cash rental deposit:
Cash Rental Deposit not available.
Chauffeur driven service:
Not available.
Credit cards accepted:
American Express, Diners Club, Euro Card, Master Card, Visa.
Delivery / Collection:
Available within and outside city limits. Charges available from reservations@europcar.fi.
Driving licence:
Held for at least one year. As of 1st of February 2018 all Chinese customers should present a valid translated Chinese Drivers
licence or an International Drivers Licence at the time of pick up.
Fuel:
Europcar hires the vehicle with a full tank, and vehicle is to be returned with a full tank.
Missing fuel is charged according to Europcar Finland's fuel prices per litre.
Insurances:
Deductible Collision Damage, L.D.W., Super Loss Damage Waiver, and Theft Protection: Charges vary by car group.
Personal Accident Insurance “PAI” is included in all rates. Details are available from reservations@europcar.fi.
One-way rentals:
1) Domestic:
Available between all Europcar stations in Finland. Oneway-rentals to/from Åland Islands are not allowed.
2) International:
Available on request. International one-ways are dealt case by case.
Charges and details are available from reservations@europcar.fi.
Other services:
Snow Tyres, Ski Racks, Ski Boxes, Child Seat Infant, Child Seat Baby, Child Seat Toddler, GPS.
Restriction of use:
It is prohibited to drive the cars outside Finland without prior agreement, except to Norway and Sweden.
Oneway-rentals to/from Åland Islands are not allowed.
Use of Winter Tyres:
All cars are equipped with studded tyres from 1 Nov until 31 March each year. Winter cover including studded tyres is charged during this time.
Details available from reservations@europcar.fi.
Specific note:
All cars are non-smoking cars. A cleaning cost of 200 EUR is collected from the renter for violation of this policy.
Click here to download Terms and Conditions for France
Tax :
20%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
18 years old minimum with a minimum years of driving experience according to the car category.
Drivers under 26 yo. will be charged of the young driver surchage.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year. (If the driver had his driving license within the french supervised driving program, he can rent certain types of vehicles the day after the driving license delivery, details are available from Europcar Reservation Office.)
Cash Rental deposit :
Only possible for certain categories. Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Diners Club, Euro Card, JCB, Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic : Available between all Europcar stations (except for Corsica if pick-up and return stations are not both located in Corsica).
B) International : Available - Details are available from Europcar Reservation Office.
Other Services :
Luggage Rack, Infant Seats (mandatory by law for infant under 10 years), Baby Seats.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download terms and conditions of French Guiana
Tax:
0%
Deposit Policy:
Total rental estimate+ 1000 EUR
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons.
Charge €3 per day or €18 per rental and per additional driver
Age:
Minimum driver age is 21 for mini, economy, compact (and 1-year validity of driver license)
and 23 for other (Driver license for 3 years)
young driver surcharge for 21-25 applies
Airport surcharge:
€25 until 01/08/2018 and then 26€
Credit cards accepted:
AMEX, VISA, MASTERCARD*
Cash rental deposit:
not available
Chauffeur driven service:
not available
Delivery / Collection:
35€ / DELIVERY
35€ / COLLECTION
Driving licence:
Held for at least one year and 21 years old
Fuel:
Europcar hires the vehicle with a full tank, and the vehicle is to be returned with a full tank.
Missing fuel is charged according to FRENCH GUIANA fuel prices per litre and a €20 fee
Insurances:
Deductible Collision Damage, C.D.W., and T.H.W
Personal Accident Insurance “PAI” is included in all rate
Restriction to use:
It is prohibited to drive the cars outside FRENCH GUIANA.
One-way rentals:
Domestic: Airport surcharge if you pick up or return the car in the airport office (€26)
International: not available
Specific Note:
All cars are non-smoking cars. A cleaning cost of 30EUR is collected from the renter for violation of this policy.
Others:
Out of Hour's Surcharge: Applies to all rentals that check in or check out during the hours that our station is closed.
Grace Period: Drivers are allowed a 59 minute period of grace provided that the vehicle is returned within our hours of operation.
Drivers exceeding this will pay any extra day directly at the local rate
Early Returns: We do not issue refunds for unused days or for charges paid directly on arrival in the event of the vehicle returning earlier than booked.
Traffic Fines: Speeding, parking and other endorsements/fines are the responsibility of the hirer in full.
A fee of 30.00€ will be charged to the main driver’s credit card for the treatment of the denunciation
Europcar accepts no responsibility for any fine or payment. The renter will receive the traffic fine at the address given in the rental and paid it to the TRESOR PUBLIQUE,
Click here to download Terms and Conditions for French Polynesia
Tax :
10%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Minimum Age :
21 years.
Maximum Age :
70 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least 1 or 3 years, according to the car group.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Eurocard, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Free Within and Without City limits.
One-Way Rentals :
A) Domestic : Available between Europcar Stations on the same island - Details are available from Europcar Reservation Office. B) International : Not Available.
Other Services :
Child Seat Infant, Child Seat Baby, Child Seat Toddler, Child Booster Seat
Restriction Of Use :
Driving on non-paved roads is not allowed.
Chauffeur Driven Service :
Details available from Europcar Reservation Office.
Tax :
18%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 years. Maximum driving age : 75 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years, according to the car group.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Visa.
Insurances :
LDW : Charges may vary by car group.
Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available.
B) International : Not Available.
Other Services :
Details are available from Europcar Reservation Office.
Restriction Of Use :
Certain driving restrictions may apply for driving into Gabon and into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for Georgia
Tax:
20%
Additional driver:
15 EUR per day
Age:
21 years to 62 years
Airport surcharge:
20 EUR
Cash rental deposit:
200 USD
No show and cancellation fee:
Fees may apply
Chauffeur driven service:
50 EUR driver per day
Credit cards accepted:
VISA MASTER
Delivery / Collection:
20 USD in Town
Driving licence:
International preferably
Fuel:
2 USD per liter
Insurances:
200 USD deductible porice
One-way rentals:
1) Domestic: Batumi 90 EUR, Kutaisi 90 EUR 2) International: Armenia 150 EUR
Other services
GPS - 10 EUR per day Car seat - 10 EUR per day
Use of Winter Tyres:
Included in winter period
Click here to download Terms and Conditions for Germany
Tax :
19%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum driver age is 19, 21, 23, 25 or 30 years, according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
Not possible.
Credit Cards Accepted :
American Express, Diners Club, Euro Card, Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic : Available between all Europcar stations. B) International : Available - Details are available from Europcar Reservation Office.
Other Services :
Child Seat Infant, Luggage Rack, Ski Rack, Snow Chains, Snow Tyres, Navigation System.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Use of Winter Tyres
Under specified circumstances winter tyres will be mandatory in Germany: In case of ice, packed snow, slush, black ice or frost vehicles will only be permitted on the roads if they are equipped with winter or all-season tyres bearing the specific identifying marks. Drivers must use winter tyres or face fines. A driver found using summer tyres in wintery conditions can be fined 40 euro. If the vehicle holds up traffic the fine is doubled.
Click here to download the terms and conditions for Ghana
Tax :
20%
Airport Surcharge :
15 USD FIXED AMOUNT PER RENTAL
Age :
Minimum 21 years.
Additional Driver :
Available. With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.12 USD PER DAY
Driving licence :
Held for at least 3 years for EDAR & CDAR only.
Cash Rental deposit :
No Cash rental Deposit.
Credit Cards Accepted :
American Express, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection. Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic :Available between all Europcar stations . B) International : Not Available.
Other Services :
Child Seat 0-12 month
Restriction Of Use :
CROSS REGIONAL BORDER RESTRICTION - IT IS NOT ALLOWED TO DRIVE OUTSIDE THE FOLLOWING BOUNDARIES: GREATER ACCRA REGION, CENTRAL REGION, EASTERN REGION, COASTAL AREAS OF WESTERN AND VOLTA REGION WITHIN GHANA.
CROSS NATIONAL BORDER RESTRICTIONS - IT IS NOT ALLOWED TO DRIVE BEYOND THE BORDERS OF GHANA.
Exceptions may apply. Details are available at any Europcar office in Ghana.
Chauffeur Driven Service :
Cars are exclusively rented with chauffeur driven. Details are available from Europcar Reservation Office.
Tax :
None
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
25 years
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
Not available.
Credit Cards Accepted :
American Express, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W.: Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within City limits.
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Not Available.
B) International : Not Available.
Other Services :
Child Seat Baby, Navigation System.
Restriction Of Use :
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Not Available
Click here to download Terms and Conditions of Greece
Tax:
24%
Deposit policy:
Total rental estimate+ 300 EUR
Additional driver:
euros 4 plus tax
Age:
21-75 years
Airport surcharge:
13% to Athens airport and 6% to all other airports
Cash rental deposit:
Not accepted . Credit Card deposit euros 300.- Debit cards not accepted
Chauffeur driven service:
Upon request
Credit cards accepted:
VISA, MASTER, DINERS, UNION PAY ( if a credit card). Debit cards not accepted
Delivery / Collection:
euros 15 plus tax within city limits . Others on request
Driving licence:
at least 1 year
Financial qualification
Credit card is mandatory for the deposit and for the pre-authorization of the CDW excess amount.
Insurances:
CDW, TW if included on the booking. Optional extras SCDW & PREMIUM PACKAGE
The CDW excess amounts that will be pre-authorized from customer's credit card upon check out are inclusive VAT € 744 for MDMR,ECMR,EDMR,EDAR,NTMR,MBMR € 992 for HBMR,HBAR,HDMR,DDMR,CMAR,EJMN,CDMR,CCAR,HMMR,CMMR,SDMR € 1240 for CTMR,CTAR,JTAR,JTMR €1.736 for IMMR,IFMR,IFBR,IFAR,SVMR,SVAR, CWMD € 2.480 PVMR,LVMR,LVAR,LVMD € 3.100 for FVMR,FVAR,PDAR,PDMR,XDAR,XDMR,LDAR,LFAR,LFMR,XTAR,XSMR,LGAR,LTAR,LTMR € 3.720 for CFAR, SFAR
One-way rentals:
see One Way Routes & Fees
Other services:
Chauffeur and Transfer services provided upon request
Restriction of use:
Drivers from countries out of EU it is mandatory to present an International Driving Lisence in order to pick up the car from the rental station or the delivery place. Driving lisence from EU or International driving lisence from all other countries should present the driver's name in latin characters
Use of Winter Tyres:
Service is not provided
Environmental Tax:
No apply in the country
In addition to the CDW , the renter is waived of the € 600, € 800 , € 1000, € 1400 , € 1500 , € 2000 , € 2.500, € 3000 , € 4000 & € 5000 or other depending of the car groups will be confirmed to the customer and upon his/her signature , if will sign and accept the optional extra charge of the SCDW & SLDW insurance with the minimum excess amount . But even if the CDW and the SCDW & SLDW insurances applied, the CDW and the SCDW & SLDW excess amount & the minimum excess amount will not valid to the following options : 1) if any damages to the underside of the car, 2) to the wheels & tires , 3) if damages caused against to the violation of the EU Traffic Law 4) damages caused upon driving to unpaved roads , 5) Driver under the influence of alcohol or other substances 6/ Damages to the windscreens . None of these damages are covered from the insurance company and the total amount of the damage cost ( including to certain cases the transportation of the car) should be paid from the driver or the company's account that covers the rental. 1/ Traffic fines cost plus administration fees of € 30 : charged to the customer. 2/ Vehicle's plates collection from the Traffic Police cost € 200.- charged to the customer ( Law3542/code L2696/1999/par3/art4.P-40)
Click here to download the terms and conditions for Guadeloupe
Tax :
8,5%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 or 25 years old according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
Cash Rental Deposit not accepted.
Credit Cards Accepted :
American Express, Diners Club, Euro Card, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W, Theft Protection and P.A.I : charges may vary by station and by car group. Details are available from Europcar Reservation office.
Delivery / Collection
Available within and outside city limits.
One-Way Rentals :
A) Domestic : Available. B) International : Not Available .
Other Services :
Child Seat Baby, Child Seat Toddler.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Not available.
Click here to download Terms and Conditions for Guatemala
Tax
12% per rental day
Airport Surcharge :
N/A
Age :
25 YEARS ($10usd per day plus taxes and fees young driver surcharge allows to drive with a minimum of 21 years old)
Additional Driver :
$10 usd plus taxes and fees per rental day
Driving licence :
Mandatory and a minimum of 2 years valid
Cash Rental deposit :
For rates including insurance (LDW or CDW) the deposit amount will be rental estimate + US$750.
For any rates where insurance products are excluded (LDW or CDW) the deposit amount will as follows:
For any rates where insurance products are excluded (LDW or CDW) the deposit amount will as follows:
Economy (EBMR) / rental estimate + US $5,000
• Compact (MDAR) / rental estimate + US $5,000
• Intermediate (SDAR) / rental estimate + US $5,000
.Automatic(EDMR) / rental estimate +US $5,000.00
• Standard (IFMR) / rental estimate + US$7,000
• Standard (SFMR) / rental estimate + US$7,000
Standard (PFNR) / rental estimate + US$7,000
Standard(CPND) / rental estimate + US$7,000
Standard (PVMR) / rental estimate + US$7,000
• Luxury (XFAR) / rental estimate + US$10,000
• VAN (XXMR) / rental estimate + US$10,000
• SUV (LFAR) / rental estimate + US$7,000
Delivery / Collection
America Express, Master Card & VISA
One-Way Rentals :
Other Services :
"""A deposit starting at $2,500 USD and up to $10,000 USD (depending on the reservation channel/website or the category of the vehicle, please refer to the category list mentioned here below) will be held on the customer's credit card as a guarantee at the beginning of the rental and it will be reimbursed when the vehicle is returned safe. If the customer credit card does not have the guarantee previously mentioned the purchase of the LDW (CDW) coverage will be mandatory.
""
""For all customers declining LDW (CDW): Guarantee Limit held on customer’s credit card:"
"SLI- Europcar Mexico strongly recommends that all foreign travelers purchase the optional SLI coverage (Supplemental Liability Insurance) which provides similar or higher coverage amounts for claims and indemnities to the ones you find in your country of residence. The SLI coverage provides up to $1,000,000 USD per event (people inside the car are not covered by TPL, and are only covered if optional Auto Personal Accident insurance has been included in the agreed policy package)._x000D_
The SLI coverage is separate from the mandatory TPL coverage and is available at an additional charge of $16.99USD per day plus applicable taxes, for all type of vehicles._x000D_
If you decline the SLI coverage, you will be covered just by the mandatory TPL insurance with a coverage limit of $250,000 Mexican pesos per event._x000D_
"
"LDW (CDW) – Loss and Damage Waiver is available at $24.99USD per day plus applicable taxes for all types of vehicles. _x000D_
The LDW (CDW) is optional and is typically purchased by customers that are not covered for vehicle damage or loss by their Credit Card Company (or insurance linked to a credit card). For your own protection we prefer that all customers present a valid letter or proof of coverage from his credit card issuing institution with a verifiable phone number and/or e-mail address for confirmation, stating that LDW (CDW) coverage is provided by his/her credit card. All international and domestic travelers must present as well a letter of approval from the CNSF (Comisión Nacional de Seguros y Fianzas) the official Government Institution that regulates Insurance companies in Mexico. If customer does have the appropriate approval and coverage from its credit card institution they will have to sign a “statement of personal responsibility for the total value of the car” for refusing to purchase the CDW insurance with Europcar Mexico (Promotora Caribeña S.A. de C.V) and will therefore, in the event of an accident, be fully responsible for all damage and/or repairs. _x000D_
"
"A deposit starting at $2,500 USD and up to $10,000 USD (depending on the reservation channel/website or the category of the vehicle, please refer to the category list mentioned here below) will be held on the customer's credit card as a guarantee at the beginning of the rental and it will be reimbursed when the vehicle is returned safe. If the customer credit card does not have the guarantee previously mentioned the purchase of the LDW (CDW) coverage will be mandatory._x000D_
"
For all customers declining LDW (CDW): Guarantee Limit held on customer’s credit card:
Economy (EBMR) usd per renta + US $5,000
• Compact (MDAR) usd per renta + US $5,000
• Intermediate (SDAR) usd per renta + US $5,000
.Automatic(EDMR) usd per renta +US $5,000.00
• Standard (IFMR) usd per renta + US$7,000
• Standard (SFMR) usd per renta + US$7,000
Standard (PFNR) rental estimate + US$7,000
Standard(CPND) rental estimate + US$7,000
Standard (PVMR) rental estimate + US$7,000
• Luxury (XFAR) rental estimate + US$10,000
• VAN (XXMR) rental estimate + US$10,000
• SUV (LFAR) rental estimate + US$7,000
Delivery / Collection
Free 15kms / Additional Kms $1usd plus taxes and fees per extra kilometer
One-Way Rentals :
Only available inside the country. For prices please llok at Retail One Way Price Sheet
Other Services :
N/A
Chauffeur Driven Service :
N/A
Restriction Of Use :
N/A
Use of Winter Tyres
N/A
Financial qualification :
N/A
Environmental Tax:
N/A
Others conditions for car hire in your country
N/A
Tax :
18%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Not accepted.
Delivery / Collection :
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic : Not Available.
B) International : Not Available.
Other Services :
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Cars are exclusively rented with chauffeur driven.
Details are available from Europcar Reservation Office.
Tax:
10%
Airport Surcharge:
Details are available from Europcar Reservation Office.
Age:
Minimum driver age is 21 years, according to the car group.
Additional Driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving License:
Held for at least two years.
Car Rental Deposit:
Not available.
Credit Cards Accepted:
American Express, Diners Club, Master Card, Visa.
Insurances:
Loss Damage Waiver, L.D.W. Charges may vary by car group.
Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within and Outside City limits.
Details are available from Europcar Reservation Office.
One-Way Rentals:
A)Domestic: Not Available.
B)International: Not Available.
Other services:
Not available.
Restriction of Use
NA.
Chauffeur Driven Service:
Details available from Europcar Reservation Office.
Click here to download Terms and Conditions for Hungary
Tax:
27%
Deposit policy:
Total rental estimate+320 000 HUF
Additional driver:
1000HUF/day Max. 10.000 HUF per rental. Applies to each additional driver
Age:
"Young Driver Charge FROM 21. TO 23. YEAR-OLD"
2000HUF/day Max.20.000 HUF per rental. Category: MXMR, EDMR, CDMR, CWMR, ICMR, IDMR, IDAR, CWMR, IWMR, FDMR
Airport surcharge:
10%
Cash rental deposit:
NO cash deposit
Chauffeur driven service:
24.000 HUF / 8 hours / / Additional hours 3000 HUF / hour
Credit cards accepted:
Amex, Eurocard/Mastercard, Visa, DinersClub, JCB. Credt card accepted with expiry date not less than 60 days at the time of check in.
Delivery / Collection:
Available Within and Outside City limits.Details are available from Europcar Reservation Office
Driving licence:
International driving licence. Driver must present valid driving licence at time of rental.
Insurances:
Deductible Collision Damage, C.D.W. and Theft Waiver: Charges may vary by car group.
Details are available from Europcar Reservation Office.
One-way rentals:
A) Domestic : Available between Europcar stations. B) International : Available, except for certain Eastern European countries. Details available from Europcar Reservation Office.
Other services:
Child Seat 1-3 yrs, Child Seat 0-12 month, Child Seat 4-7 yrs,Child Booster Seat Up to 12 years, Navigation System, Snow Tyres.
Details are available from Europcar Reservation Office
Restriction of use:
Forbidden countries: Bulgaria, Greece, Turkey, Albania, former Soviet states, former Yugoslavian states (except Slovenia and Croatia).
Use of Winter Tyres:
Certain driving restrictions may apply for driving into certain countries.WINTER TYRES are Mandatory between 1ST NOVEMBER and 31ST MARCH. Details are available from Europcar Reservation Office
Other conditions:
Deposit is the estimated rental price + 1000.-€
Goverment tax is min. 600 HUF/day
Click here to download Terms and Conditions of Iceland
Tax:
24%
Deposit policy:
Total rental estimate+ 300 EUR
Additional driver:
With the consent of Europcar and the renter, the vehicle may be driven by other persons which must be included on the rental agreement at time of pick up. Conditions and additional driver charges apply.
Age:
Minimum driver age is 20 or 25 years, according to the car group
Airport surcharge:
Applied to all rentals starting or ending at Keflavík International Airport
Cash rental deposit:
No Cash Rentals accepted. A valid Credit Card is a must.
Chauffeur driven service:
Details are available from Europcar Reservation Office.
Credit cards accepted:
Mastercard, Visa, Diner's club, Eurocard, American Express.
Delivery / Collection:
Available Within City limit only.
Driving licence:
Held for at least 1 year & according to car group
Financial qualification:
Renters valid Credit Card required.
Insurances:
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by car group.
Details are available from Europcar Reservation Office.
One-way rentals:
A) Domestic : Available between all Europcar stations. B) International : Not Available.
Other services:
Child Seat Baby, Child Seat Infant, Navigation System and Mobile WI-Fi on request.
Restriction of use:
Driving rental cars on roads or tracks with no road number is forbidden.
Passenger cars and 2wd vehicles are strictly forbidden on roads that are marked with an F on public maps.
No insurance covers damages to the chassis of the vehicle nor damages caused by driving in or across rivers or any kind of waterways.
Use of Winter Tyres:
From November 1st until April 15th all cars come equipped with studded winter tires.
Other conditions for car hire in Iceland:
Driving outside marked trails is prohibited and is subject to nature conservation law.
Click here to download Terms and Conditions for India
Eligibility Age
Person must be minimum 21 years of age with date of issue of license must be a year back
Included Kilometer
Unlimited
Fuel
The Vehicle will be provided with a full tank of fuel and needs to be returned at the same fuel level. In case the tank is not full at the time of return, then Renter will be charged for short fuel plus service charge on the day the car is returned
GST
Currently 18%. As applicable from time to time as per Government directive
Additional driver
With the consent of the Renter, the vehicle may be driven by other eligible drivers.
Additional drivers must be registered at the time of pickup of the car before driving the Car.
Additional driver shall be allowed once the documents are received and verified by Eco Rent A car.
Rental deposit
Security Deposit- EUR 100 for all models except Mercedes & BMW
For Mercedes & BMW - EUR 500
Rental and Deposit shall be made on the link sent by Eco Rent A Car before pickup. Cash shall not be acceptable for any booking.
Chauffeur driven service
For cities or routes where it is not recommended to drive except by people used to driving in India, You can book Chauffeur drive service from Europcar website directly or else Eco reserves the right to provide a complimentary chauffeur with all Self Drive Services
Mode of payment
American Express, VISA, MasterCard, Debit Cards and Net Banking can be used to pay through the link sent at the time of pickup.
Delivery / Collection
Free Car Delivery and Collection at all locations within city limits. Vehicle must be returned at the same location within city limit from where it was delivered to the renter.
Documents
Passport/Aadhar Card, Driving license, Credit Card with desired limit of Security Deposit. If the User does not present the above documents, in original at the time of obtaining delivery of the Vehicle, the Company shall be entitled to refuse the delivery of the Vehicle and cancel this booking. Cancellation charges will be applicable as per policy.
Note: Individuals holding Non India Driving License need to carry IDP [International Driving Permit] at the time of delivery of car. Eco Rent A Car will not hand over the car in case the IDP is not shared with us. In such cases, Eco Rent A Car may provide a driver.
One-way rentals
Please send an email for one way request to selfdrive@ecorentacar.com
Extra Usage Policy
For extension/late return, Renter is requested to check with Eco Rent A Car Customer Care (+91 9773-881-881) or email (selfdrive@ecorentacar.com) at least 3 hours prior to the drop off time.
Over Speeding Charges
Customers are allowed to drive the Vehicle up to a maximum speed of 120 km/hr on Expressways or 100km/hr on highways or 60km/he in city limits (Speed limit differs for all the Expressway, highways and city limits in India), beyond which the Vehicle will be considered as over speeding. A penalty of Rs. 2500 will be charged on the first instance, followed by a further penalty of Rs. 2500 and Rs. 2500 for 2nd instance and 3rd instance respectively making it a total of Rs.7500/- after third instance. After the third instance, Booking will stand cancelled and the Company shall get the right to take back the Vehicle and terminate the Agreement.
Other services
Luggage Carrier and GPS Navigation System shall be available on request with additional charges (Subject to availability)
Cancellation Charge
If Cancellation is done before 48 hours from the booking start time, no cancellation charges
If Cancellation is done before 24 hours from the booking start time, 10% of the base fare will be applicable plus GST.
If Cancellation is done in less than 24 hours from the booking start time, 50% of the base fare or 1-day Rental (whichever is higher) will be charged as cancellation fees plus GST
No Show
In case of No Show, no amount will be refunded to Renter
Vehicle Damage
Damage charges to be paid by Renter in terms of the Rental Agreement. In case damage cost goes beyond Security Deposit Amount insurance claim may be filed and Repair/depreciation amount (In case of insurance claim) & Parts which are not covered under insurance will be recovered from the User. The assessment of damage made by Company will be final. Insurance claim is subject to Company"s discretion.
Interstate Tax
When traveling out of state, it is always important to step at RTO check post to pay the government applicable fax. Cost/penalties pertaining to failure to pay such interstate tax, toll or any other govt. levied tax will be borne by the Renter directly.
In case, Interstate Tax is not paid, then security amount will be forfeited and Renter will be liable for complete Car value.
Traffic Rule Violation
Cost for any traffic rule violation during the Rental Period will be borne by the Renter directly. In cases, where challans is received by the Company via post upon completion of the Agreement, the Renter authorizes the Company to charge the same on the credit card number of the Renter as mentioned in this Agreement offline.
Car Upgrade Policy
In case the selected car model is unavailable, Eco Rent A Car will try it's best to provide an equivalent car model or upgrade the car with no additional charge to the customer. Customer, in this case has the right to accept or reject the new allotted car.
a. In case customer does not want the upgraded car, customer has the right to cancel his/her reservation. In such cases, 0% cancellation charge will be applicable.
b. Note: Mileage per litre of fuel is dependent on car model. Cases where the car is upgraded, Eco Rent A Car will not be liable to reimburse the difference in the mileage per litre amount, if any to the guest.
In case the selected car model is unavailable and a lower segment car is allotted to the customer. The difference in the final base amount will be reimbursed to the customer by Eco Rent A Car.
Restriction of use
Our vehicles are not allowed to be driven in off-road conditions (sandy, rocky terrain, Ladakh, Jammu Kashmir, Sand dunes, Badrinath, Kedarnath etc) in India. In case, they are taken on such conditions without information, security amount shall be forfeited in full and 2 times of the base fare shall be charged from Renter
Cars are also not allowed to be used for Racing, Speed or any other tests or sports activities.
Renter is not allowed to take Eco Rent A Car to other countries including Nepal, Bhutan etc. If the car is taken outside India without taking approval from Eco Rent A Car, then entire liability shall be on Renter till the car is returned
Tax :
10%
Airport Surcharge :
-
Age :
18 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
NO Cash rental Deposit accepted.
Credit Cards Accepted :
Mastercard, Visa.
Insurances :
Lost Damage Waiver, L.D.W. Charges may vary by station and by car group.
Details are available from Europcar Reservation Office.
Delivery / Collection
Not Available.
One-Way Rentals :
A) Domestic : Not Available. B) International : Not Available.
Other Services :
Child Seat Baby, Child Seat Infant, Navigation system.
Restriction Of Use :
Certain driving restrictions may apply for driving into the country.
Chauffeur Driven Service :
Not Available.
Click here to download the Terms and conditions for Iran
Tax :
9%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum 21 years.
Additional Driver :
Details are available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Only cash is accepted. Credit cards are not accepted at all.
Insurances :
- Collision Damage Waiver (C.D.W), Theft Waiver (T.H.W): Charges may vary by station and by car group. More details available from Europcar Reservation Office.
- 'Super' exemption of liability for collision, Break-in and theft (S.L.D.W): Substantially reduce your liability in the event of theft, attempted theft, collision or damage only to the hired vehicle. Does not cover personal injuries to the driver or passengers. Reduce your excess charge to 0,00.
- Personal Accident Insurance (P.A.I.): Covers medical expenses of personal injuries for the passenger of the hired vehicle (except for driver), as well as passengers and driver of the third party vehicle up to a certain amount. Also covers damages to the third party vehicle caused by accident up to a certain amount. In case of death or mutilation of the driver and passengers of the hired vehicle and/or driver and passengers of the third party vehicle, this insurance provides coverage up to predefined amount. If the PAI in purchased, in case of accident, damages to the third party vehicle will be covered up to 22,000,000 IRR and if the damages exceeded, the driver will liable for the excess. Also Covers medical expenses and death compensation up to 900,000,000 IRR. This Insurance doesn't cover driver of the hired vehicle. If PAI is not purchased, in case of accident, the driver may be liable for said amounts.
Delivery / Collection
Available - Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available between Europcar Stations.
B) International : Not Available.
Other Services :
Toddler safety seat (9-18kg, 20-40lb), Infant safety seat (0-13kg, 0-29lb), Luggage rack (LUG), Snow chains, Navigational system (NVS), Mobile Phone.
Restriction Of Use :
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Tax :
None.
Airport Surcharge :
None.
Age :
21 years to 25 years old according to car groups.
Additional Driver :
Available. Details are available from Europcar Reservation Office.
Driving licence :
Held for at least 1 year for all car groups.
Cash Rental deposit :
Accepted Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Eurocard, Visa.
Insurances :
Deductible collision damage,C.D.W.,Theft protection:charges may vary by station and by car group.
Details are available from Europcar Reservation Office.
Delivery / Collection :
Not available.
One-Way Rentals :
A) Domestic : Available. Details are available from Europcar Reservation Office.
B) International : Not Available.
Other Services :
Child Seat Baby,Child Seat Infant, Navigation System.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Available. Details are available from Europcar Reservation Office.
To view the full terms and conditions click here
These Terms and Conditions apply to all rentals that commence in the Republic of Ireland. If you are booking a car through the .ie website for a rental in a country other than Ireland, please refer to the Terms and Conditions for that country as they are the Terms and Conditions that will apply to your rental. Please note that they may differ from the following terms for Ireland due to local legal requirements.
What is included in my rate?
Your rate is inclusive of Collision Damage Waiver (CDW), Theft Waiver (TW), airport/location surcharge, vehicle licence fee, road tax, unlimited mileage and government tax. An excess will apply to CDW and TP. If you enter a different return location to the pickup location, the one-way rental fee will be included in the price displayed to you. If during the quotation process you have stated “I live in United States of America” or “I live in Canada”, the rates you will receive are exclusive of Collision Damage Waiver (CDW) and Theft Protection (TP). Your credit card may provide this coverage for you. Please see CDW Exclusive Rates for further information.
Age
At the commencement of rental, drivers must meet the requirement for licence eligibility. If the number of years is 8, this does not mean that the driver must have held their licence for 8 years - it means they must have been eligible to hold their licence for 8 years.
| Car Group | drivers must have been eligible to hold a driving licence for the following number of years |
|
Mini / Economy / Compact / Intermediate |
8 Years |
|
Full size / Premium / Luxury /Standard Minivan |
11 Years |
| Car Group | drivers must have been eligible to hold a driving licence for the following number of years |
|
Mini / Economy / Compact / Intermediate |
9 Years |
|
Full size / Premium / Luxury / Standard Minivan |
12 Years |
| Commercial van Group | drivers must have been eligible to hold a driving licence for the following number of years |
|
Mini / Economy / Compact / Intermediate / Standard |
10 Years |
| Commercial van Group | drivers must have been eligible to hold a driving licence for the following number of years |
|
Mini / Economy / Compact / Intermediate / Standard |
11 Years |
Over 75 and over
Drivers aged 75 and over need to provide a PRINTED medical certificate/letter which states that they are fit to drive and a letter from their insurance company stating that they are currently driving and have not had an accident within the last 5 years. This information must be received at least 5 working days in advance of your rental.
Driving Licence:
Drivers (and additional drivers) must be in possession of a full, unendorsed driving licence which they have held for at least 2 YEARS prior to the commencement of the rental. Licences must be produced in person at the Europcar location at the time of collection. Drivers must be in possession of their licence at all times when driving the vehicle. If a driver has any endorsements on their license, they must contact our Reservations Department prior to booking as there may be restrictions on renting. Failure to inform us of endorsements will result in the driver being refused the vehicle and forfeiting any deposit taken. Licences must be from the country of permanent residence. NON-EU/EEA driving licences cannot be accepted if the holder has been resident in Ireland for more than 12 months. Holders of UK, US, Canadian, Australian and all EU member states are NOT required to supply an International Driving Permit (IDP). International Driving Permits where required, MUST BE accompanied by the original domestic licence of the driver. This is clearly stated on the international permit. An International permit presented without the domestic licence, will not be accepted.
**Attention: UK Driving Licence Holders**
From June 8th 2015, the UK paper part of your driving licence will no longer be valid. We will require all UK licence holders to present evidence of your driving record (entitlements/endorsements) before the vehicle can be released. This can be obtained by printing it out from the DVLA’s ‘Share Driving Licence’ section - click here (https://www.gov.uk/view-driving-licence) - before you collect your vehicle. We reserve the right to ask prequalifying questions on your insurance history. You may be refused a vehicle based on the answers you provide.
Credit Cards Accepted:
Europcar accept MasterCard, Visa, American Express, Diners Club and Discover Cards. For all 'pre-pay online' bookings, the person in whose name the vehicle is booked MUST be the person whose credit/debit card is used. This card must be presented on arrival. If you made your booking with a debit card, you will need to present the debit card and one or more credit cards (depending on the vehicle group) when picking-up the vehicle. On collection of the vehicle, Europcar can only accept credit cards for deposit purposes. At the time of rental there must be sufficient credit on your card to cover all charges including the excess/deductible amount. Payment must be made with a credit/debit card as we do not accept cash or the credit card from a third party. Holders of a 'Chip and Pin' card must know their PIN number. Regardless of the level of coverage purchased, ALL renters will be subject to a minimum preauthorisation on their credit card of the vehicle excess amount plus €50. This is in the event of traffic fines, toll charges etc.
Excess Amounts and Coverages:
Vehicles are subject to the following vehicle excesses/deductibles which must be available on your credit card on collection of the vehicle:
|
Mini manual / Economy manual / Compact manual |
EUR1500 |
|
Economy automatic / Compact automatic |
EUR1600 |
|
Intermediate manual / Intermediate automatic |
EUR1800
EUR1800 |
|
Compact Wagon / Intermediate Wagon |
|
|
Intermediate SUV / Full size manual / Full size auto |
EUR2000 |
|
Standard minivan / Premium minivan / Premium automatic |
EUR 2500 |
|
Commercial van |
EUR 2000 |
The premium for Super Damage Waiver Cover (SDW) costs EUR19.50 to EUR27.00 per day depending on vehicle size (excluding commercial vans). Payment of the SDW premium reduces the excess/deductible to zero.
CDW Exclusive Rates:
Declining Europcar CDW and TW: To decline our Collision Damage Waiver (CDW) and Theft Waiver (THW), the driver must have a US issued World MasterCard or Canadian issued Gold/Platinum Visa/MasterCard AND PROVIDE WRITTEN PROOF that the card has relevant coverage for the Republic of Ireland. The letter must be dated within 21 days of the pickup date and contain the credit card number (partly masked is acceptable). When both a relevant card and letter of proof are provided, for security reasons 5,000Euro will be pre-authorised on your card in case there is damage to the rental vehicle. If there is a damage charge, this amount can be claimed back through your credit card company. This process is between the driver and the credit card company. We cannot be held responsible for any exchange rate charges.
If a letter confirming CDW coverage is not provided on collection of the vehicle or if your card does not provide the relevant coverage or if you do not have 5,000Euro available on your card, you will be required to purchase our CDW and Theft Waiver at the local daily rate (Eur24-33).
Only relevant US or Canadian issued credit cards can be used to waive our CDW and THW cover – we do not accept European credit cards for coverage. If you pay for the full rental with your eligible US World MasterCard or Canadian Visa Card/MasterCard, you may be covered for up to 50,000US Dollars auto rental insurance for your rental without excess. This coverage is a service provided by US MasterCard OR Visa/MasterCard Canada to the cardholder and therefore it is the cardholder's responsibility to ensure that they are adequately covered for the entire duration of the rental period. We reserve the right to refuse third party insurance.
Relevant cards will only be accepted for coverage for a maximum of 28 days in any one calendar year. Please note that you must pay for your full rental with the eligible credit card for your card company to provide CDW and THW coverage.
**We DO NOT accept any form of CDW/PDW purchased through a third party OR Fully Comprehensive Irish Insurance Policies. **
To establish if your US MasterCard or Canadian Visa Card/MasterCard includes Auto Rental Cover in the Republic of Ireland please call your credit card issuer and/or US MasterCard/Canadian Visa Card/MasterCard before making your reservation. It is important to confirm to your credit card issuer that the Republic of Ireland as your place of rental.
Contact details for MasterCard 1-800-MC-ASSIST (1-800-622-7747).
Contact details for Visa Canada 416.367.8472.
Please note that we do not accept cover from Travel Guard or any other independent coverage provider.
Fuel Policy
We offer two fuel options:
1. PREPAID FUEL
Customers can choose our prepaid fuel option at the beginning of their rental at our special discounted rates. For the driver's convenience, there is no need to refill the car. With this option, no refunds will be given for unused fuel. Prices for this option are set locally.
2. STANDARD REFUELLING
Customers can return the car as they wish. Should the car return less than full, the customer will be charged a local refuelling fee plus the standard price per litre. No compensation will be given for fuel charges if an upgrade to a larger car is given.
No compensation will be given for fuel charges if an upgrade to a larger car is given
Flight Information
For all rentals commencing at an airport location we ask you provide us with the correct flight number and arrival time when booking your vehicle. Flights should be scheduled to land within our opening hours. This is to ensure that if your flight is delayed, your car will be held and staff will be in place to greet you when you arrive. If this information is not available to you at the time of booking, we ask you provide us with it at least 5 days before your arrival date. Where flight information is not provided in time, or incorrect information is provided, we cannot be held responsible for a failed rental and no refund will be due.
Meet Late Arrival
Where a flight is delayed (and we have been advised of the flight number at the time of original reservation) and the customer arrives at our desk 30 minutes or less after our closing time, no additional fee to the customer applies. If the customer arrives at our desk 30 minutes or more after our closing time, out of hours charges of €40 will apply. Please contact the branch directly for further information.
Vehicle Hold
Vehicles will only be held for 1 hour after the booked pickup time/landing time within our opening hours if no payment information is provided at the time of reservation. Vehicles will be held until the location closes once credit card details and Driver ID are provided at the time of reservation. After this time, the vehicle may not be available.
Non prepaid reservations may be cancelled or amended up to 2 hours before the due pick up time at no extra charge to the customer. Failing to cancel the non-prepaid reservation and failure to collect the vehicle before the closing time of the reserved location station will incur a no show fee of €30 plus tax.
Maximum Length of Rental
The maximum length of rental allowed on one booking is 35 days. For rentals of a longer duration, please make 2 reservations. Customers, who rent from us for more than 35 days in a 12 month rolling period, will be subject to the higher rate of vat at 23%. This will be recalculated locally.
Car Types
Europcar Car Rental operates a fleet with many different makes and models of cars. Whilst every effort will be made to supply the reserved model, we reserve the right to supply a suitable alternative. Please note that we cannot guarantee a particular make or model.
Toll Information
Drivers are responsible for the payment of their tolls (on both barriered and barrier-free toll roads) directly with the Toll Operator. Further information regarding toll rates and payment methods will be given on collection of your vehicle.
Additional Drivers
Additional drivers can be added for a daily fee of €10.22. Additional drivers can be added on collection of the vehicle only. Please note unauthorised drivers are not covered by us and are prohibited from driving the rental car. The additional driver must be present at time of pickup and must fulfil the same age/licence criteria as the principle driver.
Baby Seats
Baby seats are available at a cost of €6.81 per day to maximum cost of €47.67 per rental.
Booster Cushions
Booster cushions are available at a cost of €6.81 per day to maximum cost of €47.67 per rental.
The law in Ireland states that an appropriate child restraint MUST be used.
New EU Child Safety Protection Laws have come into force making it compulsory for all children to travel in the correct child seat, booster seat or booster cushion. Where safety belts have been fitted they must be worn. Children under 3 years of age must not travel in a car unless restrained in the correct child seat. Children aged 3 years or over who are under 150cms in height and weighing less than 36 kilograms (i.e. generally children up to 11/12 years old) must use the correct child seat, booster seat or booster cushion when travelling in cars. Child car seats must be in accordance with EU or United Nations- Economic Commission for Europe (UN-ECE) standards. Drivers have a legal responsibility to ensure passengers aged under 17 use the correct seat, booster seat, booster cushion or seatbelt.
GPS Units
Garmin Nuvi GPS units are available to rent at a cost of €12.00 per day to a maximum of €90.00 per rental.
The non-return or loss of a GPS unit will be charged to the renter at a cost of €200.
Personal Benefits Membership (PBM)
PBM covers the driver for personal injuries or fatalities up to €31,750 in the event of an accident whilst in the vehicle and costs €6.81 per day. Not available on commercial vans.
Roadside Assistance (RSA)
RSA is available at a cost of €4-€6 per day and covers the driver against potential breakdown recovery costs such as use of incorrect fuel in the vehicle, assistance with the retrieval of keys locked inside a vehicle, delivery of replacement for lost keys etc. Further information will be available on collection of the vehicle. Not available on commercial vans.
Carbon Offset
At the time of booking you can donate €3.00 which covers the cost of planting 2 trees in the Burkina Faso Desert.
Travel to Northern Ireland
If you wish to drive in Northern Ireland, you must inform us on collection of your vehicle. There is a nominal €34.05 fee when taking a car into Northern Ireland. Cars cannot be taken off the island of Ireland at any stage and must be returned in the Republic. Failure to purchase the required cover will result in the renter accepting full responsibility for any recovery fees, should the car breakdown.
One Way Rentals
One way rentals are permitted between branches at a cost of between €34.05 and €147.55. If you enter a different return location to the pickup location, the one way rental fee will be included in the price displayed to you. Not available on commercial vans.
Grace Period
Drivers are allowed a one-hour period of grace provided that the vehicle is returned within our hours of operation. Drivers exceeding this will pay any extra charges directly at the local rate.
Early Returns
We do not issue refunds for unused days nor for charges paid directly on arrival in the event of the vehicle returning earlier than booked.
Car Returns
Cars may be returned outside our location hours by prior arrangement only. Cars that are returned outside the above location opening times will be charged for any damage or any loss incurred until the car is returned to the car rental company.
Traffic Fines
Speeding, parking and other endorsements/fines are the responsibility of the hirer in full. Europcar Car Rental accepts no responsibility for any fine or payment. The renter is obliged to inform Europcar Car Rental of any fines or parking tickets issued whilst the vehicle is being used by the renter. Where Europcar receive a fine that was not settled when issued, the total cost of the fine, plus an administration fee of €30.00, will be charged to the main driver’s credit card.
Upgrades
If on arrival the client feels that the car they have booked is not suitable for their requirements, we will be happy to provide a larger vehicle if available. Upgrade charges are payable on arrival at the local daily rate. If a customer is given a free upgrade on arrival, we cannot accept any customer service queries regarding fuel or coverage costs.
Customer Service
Our Customer Service Department can deal with any issues you may have. Please send an email to customerservicesie@europcar.ie within 28 days of the termination of your rental.
Europcar Ireland accepts no responsibility for delays which may occur at the start of hire due to circumstances beyond our control.
Chauffeur Drive Service:
Not available in Republic of Ireland.
Delivery/Collection:
Not available in Republic of Ireland.
Tax:
All of the above charges are inclusive of Government Tax (VAT) at the relevant rate which is subject to change (0% / 13.5% / 23%).
Click here to download the terms and conditions for Israel
Tax:
Israeli passport holders are subject to pay VAT by law including dual citizenship passport holders. Only tourists with B2 or B3 visa class permits are waived. Important!! Visa Permit must be presented at the rental desk for VAT to be waived. Additional driver:
$4.00 per day.
Age:
Minimum age of driver is 21 based on car group and requirements as shown below: Groups MBMR, EBAR, EDAR, CBAR, CCAR: Minimum age required is 21 (Additional fee applies) + Drivers License valid for at least one year. Groups IDAR, DBAR, SCAR, CWAR, SDAR, PDAR, PCAR, SFBR, CPMR: Minimum age required is 21 (Additional fee applies) + Drivers License valid for at least one year. Groups UDAR, FCAR, LFBR, IVAR, SVAR, FVAR, FVMR, LVAR: Minimum age is 25 + Drivers License valid for at least one year.
Groups LDAR, LCBR: Minimum age required is 28 + Drivers License valid for at least five years.
Airport surcharge:
One time charge of $39.00 will apply for Pickup or Return of vehicle at the Ben Gurion Airport location. Cash rental deposit:
Cash deposits are not accepted. Only major credit cards are accepted as guarantee for estimated rental costs.
Chauffeur driven service:
Not applicable
Credit cards accepted:
Major credit cards are accepted to cover rental costs and additional charges: Visa, MasterCard, Amex, Diners. Credit Card must be on renter's name.
Delivery / Collection:
Available on request and requires confirmation. Distance of 15 KM maximum from Pickup location: $15.00 Distance of 30 KM maximum from Pickup location: $25.00 Distance of 50 KM maximum from Pickup location: $40.00
Driving licence:
A valid Drivers License with minimum 12 months driving experience is required + Passport must be presented at pickup location.Additional driving and age restrictions apply based on car group, as specified in Age conditions.
Fuel:
Vehicle is supplied with a full tank of fuel and recommended to return full as well. An additional refueling service fee of 30% will apply to the standard fuel price if vehicle is returned with missing fuel.
Insurances:
Loss Damage Waiver & Theft Protection (CDW/LDW & TP) cover damages caused to the vehicle, except the minimum Excess Charges based on car group. An Excess Charge of $500 - $1,000 will apply in case of damage to the vehicle based on vehicle type. CDW/LDW does not cover damage caused to tires, windscreen, rooftop and underbody damage, that will be charged accordingly. Super CDW/LDW is optional and if purchased will reduce the renter’s Excess charge to Zero in case of damage to the vehicle. Can be purchased only in conjunction with CDW/LDW & TP (SCDW does not cover damage caused to tires, windscreen, rooftop and underbody damage. Super TP (Theft Protection) is optional and if purchased will reduce the renter’s Excess charge to Zero in case of theft of the rental vehicle. Can be purchased only in conjunction with CDW/LDW & TP.
Liability Coverage (3PLC) - Mandatory for customers that decline CDW/LDW & TP, provided these are covered by the credit card company. Required to cover items not covered by the credit card as company as blowout’s, tire/trim damage, underbody damage and vandalism caused not as a result of vehicle collision and third party damage. CDW/LDW & TP can be declined only if renter has sufficient coverage by a US issued World Master Card or Canadian issued Gold/Platinum Visa/Master Card or Visa Premier. Written proof of the credit card company must be provided to confirm valid damage and theft coverage's apply for car rentals in Israel. Maximum security guarantee is up to the full value of the vehicle if CDW/LDW & TP (Damage & Theft coverage's) are declined.
Valid for rentals of maximum 28 consecutive days. One-way rentals:
1) Domestic: FREE within all locations, except for one way To or From the Eilat location as follows: 1-2 Day Rentals: $200 3 Days and over: FREE 2) International: Not applicable
Other services:
GPS Navigation System/Smartphone: $15.00 per day - Includes FREE SMARTPHONE + UNLIMITED DATA + UNLIMITED LOCAL & INTERNATIONAL PHONE CALLS + WIFI HOTSPOT! CSI Child Seat for Infant: $5.00 per day (0-12 months). CSB Child Seat for Baby: $5.00 per day (1-3 years). CST Child Seat for Toddler: $5.00 per day (4-7 years). CBS Child Booster Seat: $5.00 per day (8 years and above). Underage Driver: $12.00 per day applies for drivers 21-23 years of age. Roadsafe Assistance: $4.00 per day (maximum charge $100.00) - Express assistance for the following services: Keys locked in the car, lost or broken, Flat tire assistance, Out of fuel or Battery failure? We'll send assistance to get your vehicle started quickly.
Restriction of use:
Use of Winter Tyres:
Not applicable
Specific note:
Cancellations must be sent by 24 hours prior to Pickup Time. Cancellations for 7-8-9 seat vehicles must be sent 48 hours prior to Pickup. No Show Fee of €95.00 will apply in case of No Show, if the reservation was not cancelled within the time frame required for cancellation, 24-48 hours prior to pickup.
Other:
Parking tickets, Traffic violations & Toll roads: An additional service fee of ILS 50.00 will apply for unpaid tickets ticket violations and toll road fees. Minimum charge per rental day is 24 hours.
Early return of vehicle prior to the original return date will be charged according to the relevant rental period rate (Daily, Weekly, Monthly, Etc). Late returns Late returns of 1 hour and over will be charged at 1/3 of the daily rate. 3 hours and over will be calculated as one extra day.
Click here to download Terms and Conditions for Italy
Tax :
22%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum driver age is 25 years (18-24 with young driver surcharge and according to the car group). Conditions and possible charge available from Europcar Reservation Office.
When renting a vehicle, a driver qualified as a "young driver" (from 18 to 24 years old) pays a specific charge (€15 + VAT per day - with a maximum of €225 + VAT per rental) (the "Young Driver Surcharge").
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Cash Rental deposit :
Only possible for some categories. Details are available from Reservation Office.
Credit Cards Accepted :
American Express, Diners club, Mastercard, Visa.
Insurances :
BASIC, MEDIUM and PREMIUM. Charges may vary by car group. Details are available from Europcar Reservation Office.
Delivery / Collection :
Available Within & Outside City Limits.
One-Way Rentals :
A) Domestic : Available. Details are available from Europcar Reservation Office.
B) International : Available. Details are available from Europcar Reservation Office.
Other Services :
Child Seat Baby, Child Seat Infant, Snow chains, Navigation system.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Financial qualification :
The payment of the estimated rental price and possible additional charges resulting from damages or loss of the rented vehicle must be guaranteed upon rental according to the following modalities:
- Voucher Full Credit
- Credit cards (all circuits)
- Visa Electron (only for on line pre-paid rentals and only if issued exclusively by bank circuits - no Postepay)
Payment by means of the following cards will not be accepted in any case:
- Pre-paid cards
- PayPal
- Bancomat
- Revolving
Europcar pre-paid vouchers (with specific value or with the indication Group Days Apply) are accepted as means of payment for the rental price, but must be accompanied by a credit card for the amounts that have not been pre-paid (extras, fuel service, sums due in case of damages or theft of the rented vehicle).
Credit cards are accepted within the limits authorized by credit card's companies. Some cards are not accepted in all countries. Please consult the "National Rental Conditions" section.
For the rental of the following categories:
Automatic and special, or for vehicles distinguished by the acronyms
FDAR, FDMR, FSMR, FWMR, PDAR, PFAR, PWAR,
Europcar requires the possession and the use, as guarantee of the rental, of two credit cards, or, alternatively, of an Amex Gold, Platinum or Centurion (black), or Visa Gold or Platinum, or, finally, of a Mastercard Gold.
For the rental of the following categories:
LFAR, LXAR, XXAR and XTMR
Europcar requires the possession and use, as guarantee of the rental, of two credit cards of which at least one is either an Amex Gold, Platinum, or Centurion (black), or a Visa Gold or Platinum or, finally, a Mastercard Gold.
Lacking even only one of the above mentioned elements required to guarantee the rental, Europcar will not be able to provide the requested vehicle but, as an alternative, a vehicle belonging to a different category: in any case, no refund is provided for.
Prepaid rates do not comprehend any additional charge which is not expressly considered as included in the Europcar booking confirmation of prepaid rental and do not comprehend any additional service for which the customer might be responsible. At the time of the pick-up of the vehicle, the same valid credit card used in the booking phase and registered in the name of the main driver shall be presented as guarantee for any additional expense anticipated and not covered by the sum deposited as prepaid. The cards accepted in the phase of the pick-up of the vehicle are those belonging to the main networks: DINERS, VISA, MASTERCARD, AMEX. Prepaid, revolving and PayPal cards are not accepted. Visa Electron cards are accepted exclusively if issued by bank networks (no Postepay). Upon pick-up of the vehicle, a bank authorization will be required for blocking the deposit amount. Only after having handed back the vehicle, expenses, if any, will be charged on the credit card.
Click here to download the terms and conditions for Ivory Coast
Tax :
18%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum driver age is 21, 23 or 25 years old according to car groups.
Additional Driver :
Available.
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Drinving licence :
Held for at least two years.
Cash Rental deposit :
Cash rental Deposit available. Rental Deposit by credit card : by Visa only.
Credit Cards Accepted :
Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection.
Details are available from Europcar Reservation Office.
Delivery / Collection :
Available Within & Outside City Limits.
One-Way Rentals :
A) Domestic :Available between all Europcar stations.
B) International : Not Available.
Other Services :
Details are available from Europcar Reservation Office.
Restriction of Use :
Cross border not authorized with the rented car.
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Available.
Certain vehicles are chauffeur driven only.Details are available from Europcar Reservation Office.
Click here to download Terms and Conditions for Jamaica
Tax:
16.50%
Additional driver:
5 USD per day per additional driver
Age:
Young driver charge (age 21-24): 5 USD per day
2nd Young driver charcge (age 21`-24): 5 USD per day
Senior Driver Charge (76-85): 5 USD per day
Airport surcharge:
13 % of basic rental for all car groups
Cash rental deposit:
1000 USD for the deposit
Chauffeur driven service:
not available
Credit cards accepted:
All major credit cards accepted: MASTERCARD - VISA - AMEX - Discover
Line 2
Line 3
Delivery / Collection:
St. James (Montego Bay): $20
Lucea: $30 Negril: $40 Trelawny: $30
St. Ann (Runnaway Bay): $40
Fuel:
2.50 USD / LITER FOR UNLEADED FUEL
Insurances:
CDW: 12 USD (EDAR / CDAR / IDAR) 14 USD (IFAR / IWAR / FVAR)
THW: 10 USD (EDAR / CDAR / IDAR) 12 USD (IFAR / IWAR / FVAR) SCDW: 18 USD (EDAR / CDAR / IDAR) 20 USD (IFAR / IWAR / FVAR)
STDW: 16 USD (EDAR / CDAR / IDAR) 18 USD (IFAR / IWAR / FVAR) WWI: 7USD
Other:
CSI Child Seat Infant (0 to 12 months/0-13 kgs): USD 7/day MAXIMUM USD49/rental;
CSB Child Seat Baby (1 to 3 years/9-18 kgs): USD 7/day MAXIMUM USD49/rental
CBS Child Booster Seat (under 135 cms or up to 12 years old): USD5/ day MAXIMUM USD35/rental
Navigation System: USD 11/Day MAXIMUM USD77/ rental
Tax:
10%
Airport Surcharge:
Not applicable
Age:
18 years old or over
Additional Driver:
Free of charge (up to maximum passenger capacity of the vehicle)
Driving licence:
You MUST have a valid license to drive in Japan. All rentals will be refused without any exception if you DO NOT bring one of the following licenses.
1. Interional Driving Permit based on Geneva Convention on Road Traffic 1949
- It must be in a passport format issued by an entity authourized by local authorities.
- International Driving Permit based on Vienna Convention on Road Traffic 1968 will NOT be accepted.
- Any International Driving Permit in a card format will NOT be accepted.
- International Driving Permit issued by IAA, IDA, or any similar private organization will NOT be accepted.
2. If you have a driving license issued in Belgium, France, Germany, Monaco, Estonia, Switzerland, or Taiwan
- You may drive in Japan with the following documents: Local driving license, Japanese translation issued by Japan Automobile Federation
All documents must be presented with passport.
We may ask for additional documents if the issuing country of your International Driving Permit is NOT same as that of your passport in order to verify the validity of the International Driving Pemit.
Additional document includes but not limited to: permanent residence card, entry stamp on your passport, long-term stay visa, etc.
Cash Rental Deposit:
No cash deposit at the time of rental; however, we may ask for a credit card information uppon return.
Credit Cards Accepted:
Visa / Mastercard / Diner's Club / American Express / JCB
Fuel:
Your car will be full tank on the pick up.
All cars must be returned with a full tank of gas upon arrival, unless specified otherwise.
We may ask for a gas receipt upon arrival.
Insurances:
All rates include Collision Damage Waiver with an excess up to 100,000 JPY, Third Party Property Liability insurance with an excess up to 50,000 JPY and
Third Party Peronal Libaility insurance and Peronal Accident insurance with zero excess.
In case of an accident, an additional Non-Operation Charge (NOC) will be charged to your credit card depending on the condition of the vehicle, in order to compesate for the business lost during the repair.
- If the car is driveable: Up to 50,000 JPY
- If the car is NOT driveable: Up to 100,000 JPY
Insurance and compensation policies will not apply in the following circumstances:
・When the damage exceeds the compensation limits specified in the chart
・When the accident was not reported to the police
・When exclusions stipulated in the insurance policy apply
(1) Cost of repairing punctured or blown-out tires*;
(2) Loss of hubcaps*;
(3) Deliberate accidents (Intentional Act), etc.
*Covered by compensation if subscribed to the SCDW.
・When it is clear that the driver was in violation of the Times CAR RENTAL Terms and Conditions
(1) Driving under the influence of alcohol;
(2) Reckless driving;
(3) Driving under the influence of drugs;
(4) Unauthorized extensions;
(5) Leaving the scene of an accident;
(6) Vehicle driven by a person not authorized by Times CAR RENTAL;
(7) Renting the vehicle to someone else, etc.
・When there is failure to exercise due diligence
(1) Damage to the vehicle’s internal accessories;
(2) Theft when the vehicle was left unlocked;
(3) Leaving the scene of an accident in a no-parking area;
(4) Other anti-social behavior;
(5) Refueling the vehicle with the wrong type of fuel;
(6) Loss of keys;
(7) Smoking inside the vehicle (including e-cigarettes and heat-not-burn cigarettes), etc.
Delivery / Collection:
Not available.
One -Way rentals:
A) Domestic: Available. One-way fee NOT included in the rates
B) International : Not Available.
Other Services:
ETC card option is available upon request.
Please contact Europcar Japan customer service.
Chauffeur Driven Service:
Not available.
Restriction of use:
Please be aware that for all airport locations, all vehicles must be picked up from and returned to an off-site location, unless specified otherwise.
Free shuttle service between airport and pick-up / drop-off site is available.
Use of winter tyres:
During the Winter, Winter Tyres are equipped for free in some regions.
Snow chain is not available. Please bring your own if you wish to use the chains; however, some roads are prohibited from running with a snow chain.
Tax :
16%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum 21 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Diners card, Master card, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available - Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available between all Europcar stations. B) International : Not Available.
Other Services :
Child Seat Baby, Child Seat Infant, Luggage Rack.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Tax :
15%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum 21 or 23 years, according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Diners Club, Eurocard, Mastercard, Visa.
Insurances :
C.D.W., Theft Protection : Charges may vary by station and by car group.Details are available from Europcar Reservation Office.
Delivery / Collection
Available - Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available between all Europcar stations. B) International : Not Available.
Other Services :
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Ski Rack, Snow Tyres.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download Terms and Conditions for Kenya
Tax :
16%
Airport Surcharge :
Details are available from Europcar Reservation office.
Age :
Minimum 23 years for all car groups. Maximum age limit 70 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
INTERNATIONAL DRIVING LICENCE IS MANDATORY.
Cash Rental deposit :
Not available. Major credit cards only.
Fuel :
Petrol/diesel depending on the type of the car hired.
Credit Cards Accepted :
American Express, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group.Details are available from Europcar Reservation Office.
Delivery / Collection
Free Within City Limits & not Available Outside City Limits.
One-Way Rentals :
A) Domestic : Available between Europcar stations, except for Ushuaia.
B) International : Not available.
Other Services :
Child safety seat (15-30kg, 33-66lbs), Toddler safety seat (9-18kg, 20-40lbs) Ski Rack, Snow Chains, Snow Tyres, Navigation System (NAV).
Restriction Of Use :
Cross border not allowed.
Driving inside the MASAI MARA NATIONAL PARK-restricted due to poor road condition.
Chauffeur Driven Service :
On request.
Other :
Any damage to the vehicle over the rental period is recoveredd from the deposit held.
Click here to download the Terms and Conditions for Kosovo
Tax :
18%
Airport Surcharge :
Airport surcharge 15 Euro per rental
Age :
Minimum Age 21 Years for MCMR.ECMR,EDMR,HDMR,IDMR,CDMR,IDAR
Minimum Age 23 Years for IFMR,SFAR,SVMR
Additional Driver :
5 Euro per day
Driving licence :
Are expected all driving license where is written with Latin letters others should provide an International driving licence
Cash Rental deposit :
300 Euro
Credit Cards Accepted :
Master Card, Visa
American Express doesn't work in our Country
Insurances :
CDW and THW EXESS 1000Euro for MCMR,1500Euro ECMR,EDMR,HDMR,IDMR,CDMR,IDAR;2500Euro IFMR,SFAR and 3000 for SVMR
SCDW EXESS 500Euro for 6.49MCMR,ECMR,7.49EDMR;8.49HDMR;9.49 IDMR,CDMR,IDAR;SCDW exess 1000Euro for 14.49 IFMR,SFAR;SCDW exess 1500Euro 18.49 SVMR
Delivery / Collection
In town 10 Km free/30 Euro for 50Km/extra KM 1.20Euro for Km(charge to the driver)
Hotel delivery 10Euro charge to the driver
One-Way Rentals :
A) Domestic : Prishtina HQ to Prishtina Airport and reverse 15Euro
B) International : Aloud only in Macedonia and Albania 100Euro
Other Services :
CSI CHILD SEAT FOR INFANT (0-12 mths / 0-13 kgs) amount 5Euro per day maximum per rental 50Euro
CSB CHILD SEAT FOR BABY (1-3 yrs / 9-18 kgs) amount 5Euro per day maximum per rental 50Euro
CST CHILD SEAT FOR TODDLER (4-7 yrs / 15-30 kgs) amount 5Euro per day maximum per rental 50Euro
Navigation 5 Euro per Day maximum 50Euro
Restriction Of Use :
Cross-border to drive in Serbia, Bosnia and Hercegovina is Forbidden to drive with Kosovo plate
Driving in Montenegro, Croatia, Bulgaria,Greece is subject to the fee should be contacted office
Chauffeur Driven Service :
Contact main Office
Click here to download Terms and Conditions for Kuwait
Tax:
None
Additional driver:
No Charge Applicable With the consent of the renter, the vehicle may be driven by other persons.
Age:
Minimum 21 years for all car groups
Airport surcharge:
KD 1.00 per rental
Cash rental deposit:
Not Available
Chauffeur driven service:
Details are available at Europcar reservation office
Credit cards accepted:
AMEX VISA MASTERCARD
Delivery / Collection:
Free within city limits - details are available with Europcar reservation office
Driving licence:
Held at least for 1 year International Driving license is required from all visitors to Kuwait
Fuel:
Full to Full
Insurances:
Deductible Collision Damage, C.D.W. and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
One-way rentals:
1) Domestic: Available - Details are available from Europcar Reservation Office. 2) International: Not Available
Restriction of use:
Certain driving restrictions may apply for driving into certain countries. SPECIAL INSURANCE COVERAGE TO VALIDATE THE INTERNATIONAL DRIVING LICENSE MAY APPLY. It costs KD 10.500 and is valid for 30 days from issue date. Details are available from Europcar Reservation Offices
Use of Winter Tyres:
Not Applicable
Tax:
10%
Airport Surcharge:
None.
Age:
18 years old and 23 years old according to car groups.
Additional Driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence:
Held for at least 1 year or 5 years according to car group.
Cash Rental Deposit:
Details are available from Europcar Reservation Office.
Credit Cards Accepted:
Visa. A SURCHAGE OF 3% OF THE RENTAL WILL BE APPLIED FOR ALL PAYMENT WITH CREDIT CARD.
Details are available from Europcar Reservation Office.
Insurances:
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group.
Details are available from Europcar Reservation Office.
Delivery / Collection:
Available Within and Outside City limits.
One -Way rentals:
A) Domestic : Available between all Europcar stations.
B) International : Not Available.
Other Services:
Child Seat Baby, Luggage racks
Chauffeur Driven Service:
Available on Request. Details are available from Europcar Reservation Office.
Restriction Of Use
Certain driving restrictions may apply for driving into certain countries.
Details are available from Europcar Reservation Office.
Click here to download Terms and Conditions for Latvia
Tax:
21%
Deposit policy:
Total rental estimate+ 300 EUR
Additional driver:
Extra charge applies - EUR 4.24 per day, max EUR 29.68 per rental
Age:
Minimum age for renting a car is 19 years old for all car groups, except 21 years for LVMR, LXAR, VGIW, PFAR, PDAR, LDAR, PXAR, DSMR, GFAD
Airport surcharge:
NO
Cash rental deposit:
Not accepted
Chauffeur driven service:
Available, check details at Europcar reservation centre
Credit cards accepted:
VISA, MASTERCARD, AMERICAN EXPRESS
Delivery / Collection:
Available for extra charge EUR 20.00
Driving licence:
Valid driving license held for 1 year, except 2 years for LVMR, LXAR, VGIW, PFAR, PDAR, LDAR, PXAR, DSMR, GFAD
Financial qualification:
Deposit of EUR 300.00 blocked on credit card
Insurances:
CDW, THW, Medium, Premium
One-way rentals:
Allowed to Tallinn, Tartu, Vilnius, Kaunas, Palanga, Klaipeda, Warszaw
Other services:
GPS, WiFi routers
Restriction of use:
Belorussia, Russia
Use of Winter Tyres:
Mandatory 01.december-01 march.
Environmental Tax:
Non applicable
Others conditions for car hire in Latvia
2 credit cards for certain categories (PDAR, LDAR, PXAR, DSMR, GFAD, LXAR, PFAR)
Click here to download the terms and conditions for Lebanon
Tax:
All prices include 11% VAT unless we tell you otherwise.
Additional driver:
A car may be driven by other persons provided we give our consent and they meet the qualifications set out in our T&Cs. All drivers must provide a valid Driving License and Passport ID. You will be advised of the cost and the age details for this during the booking process.
Other additional service charges:
Additional charges apply to the navigation system (GPS), child/baby seats or any additional extra services while booking. All additional equipment or services must be requested at the time of booking and you will be advised of the cost of these services during the booking process. These charges can be paid directly online or paid on arrival. Europcar Lebanon reserves the right to update it's prices without prior notice.
Traffic violations and fines:
You are liable for the payment of all charges, fees & costs arising from any congestion charge, speeding fines, road traffic offence, or parking offence involving the vehicle taking place during the rental period, including costs from the vehicle being clamped, seized or towed away & any charges/costs (or failure to pay) of the appropriate organization if & when they ask for these payments together with our administration fee. We can receive these violations several months after the rental hence they will be deducted from your credit card then.
Note: The administrative fee will be 25% will apply on the total amount of the violation.
Age of drivers:
The minimum age generally to rent a vehicle from us is 21 years holding a valid driving license of at least 1 year old, and the maximum age to drive our vehicles is 70 years subject to being fit to drive safely. The age policy may vary as per car category and any such variation will be indicated during the booking process.
Airport surcharge:
An Airport surcharge of $20.00 USD excluding TAX will be applied to any rental taking place at the Station at Beirut International Airport unless specified differently. Our counter is located inside the Airport at the Arrivals hall. Customer should provide us with flight details (i.e. airline, terminal, time of arrival, destination…) also country of origin, e-mail and mobile phone number.
This Station is open 24/7, for more information you can contact us on: + 961 3 670323
Rental deposit:
Debit cards and cash are not accepted by Europcar as a means of “Deposit”.
During your booking and at time of "Check-out", You will be informed that in addition to the price of your rental, You will be asked to leave a deposit. The amount of the deposit will be mentioned before the finalization of your booking, restated in your booking confirmation email and also on the Rental Agreement that You will receive at the rental station at time of "Check-out". The deposit takes the form of an electronic pre-authorization (the "Deposit") taken on Your Credit Card in order to cover the possible traffic fines and damage. The amount of the deposit depends on the car category.
Accepted Credit Cards:
a. American Express
b. MasterCard
c. Visa
The company does not accept prepaid, rechargeable or virtual cards or another type of card other than the ones mentioned above.
Delivery / Collection of the vehicle:
Delivery/Collection in Beirut city is charged $10.00 USD excluding TAX
Delivery/Collection out of Beirut city is charged depending on the distance covered
Delivery & Collection is available:
• Monday to Friday 9:00am till 5:00pm
• Saturday and Sunday is not available
Fuel policy and vehicle check-up:
a. The customer must return the vehicle with the same level of fuel at the pick-up.
b. Refueling; If the car is not returned with the same fuel level, Europcar Lebanon will charge the actual price at the Gas station and an additional administrative cost 25% service charge is added to the refueling cost.
c. Vehicle check-up is the responsibility of the customer.
Assistance on the road:
We offer you a 24/7 assistance service.
In case of assistance you can contact us on: + 961 3 670323 and collaborate with our fleet controller to receive the required help.
Documents required for rental:
a. Valid Passport
b. Valid Driving license must be at least 1 year from the first issue
c. Valid International driving license is mandatory for foreign customers excluding USA, Canada, EU, Australia and Arab Countries. This is subject to changes depending on the Lebanese traffic law
d. Valid Credit card under the customer's name
Note: All above driving licenses should be in English or Arabic otherwise a translated copy of the same will be requested.
Grace period of a rental:
Grace period for Check-out and Check-in is 120 minutes the latest, otherwise it will be charged as a full rental day.
Insurances:
Full Comprehensive insurance is provided subject to current Lebanese Law. The customer is liable for a deductible amount as per car category - against claims resulting from each and every accident including (hit-and-run) reporting you at fault (as evidenced by a Traffic Accident Report). This can be waived by buying the super collision damage waiver (SCDW).
Note: A “Traffic Accident Report” is obligatory in the case of an accident.
One-way charge:
Available between Europcar rental stations; if you decide to rent a vehicle at a branch but return it to another Europcar branch, Europcar Lebanon will charge you a one-way charge for an amount of $10.00 excluding TAX.
Cross Border Fee:
Our vehicles are not permitted to be driven outside Lebanon.
Limited kilometers:
Short-term rentals (up to 30 days) have unlimited mileage, except for specific packages that you will be advised about upon booking.
Promotions:
Promotions can end without prior notice.
Discounts cannot be applied nor accumulacted with other running promotions.
Speed:
The customer must abide by the traffic lights, signs and speed limits on all roads to avoid any fines.
Payment:
The rental payment can be made in 2 ways:
1. “Prepaid”: paid directly while booking online.
2. “Pay on arrival”: customer should pay the rental amount at vehicle Check-out.
Cash and Credit Card are accepted.
Note: Debit Cards are accepted, and the only accepted Credit Cards are: “American Express”, “Mastercard” and “Visa”.
Vehicle replacement:
In the event of vehicle breakdown or major accident, Europcar Lebanon will offer a replacement vehicle similar to the rented category without any extra cost.
Note: In case of accident specific T&C's apply.
In case of emergency contact us on: +961 3 670323
Vehicle conditions:
1. The Customer must keep the hired vehicle in a clean, safe, and sound condition as he/she took it. Otherwise charges may be applied.
2. Europcar Lebanon will conduct vehicle’s “Check-out” and “Check-in” condition in the presence of the Customer at the time of handing over or receiving it to ensure vehicle’s condition and to mark the status of each rented vehicle.
3. The Customer commits that he won’t allow anybody to drive the rented vehicle unless been authorized By Europcar Lebanon as an “additional driver”.
4. The Customer undertakes that neither he nor any of the listed additional drivers will use the vehicle in; Pushing, Pulling or Towing objects, Races & Fun Drives, Rough Roads, and Teach Driving or Rent the vehicle without Europcar Lebanon’s permission.
5. The Customer that fails to adhere with same will be held responsible and liable for all charges resulting from damages, penalties, fines & other dues.
6. The Customer commits that he or any additional driver will not use the vehicle to transport commercial passengers or any materials/products that are prohibited by the Lebanese Laws.
Confirmed Reservation Policy:
a. “Pay on arrival booking”; a grace period of 120 minutes is permitted for the Customer to pick-up the vehicle.
b. “Prepaid booking”; no pick-up time is specified until the closing of the rental.
c. “No Show”; an amount of 95€ will be applied.
d. “Reservation Turn down”; due to the failure of the customer to fulfill the rental T&C’s requirement will be subject to a turn-down rental fees charge.
e. “Cancellation”; reservation is free of charge if cancellation is made at least 48 hours before the pick-up. While after that it will be subject to a cancellation fee of 50€.
Vehicle Return:
a. “In case of early return”; no refund amount will be applied.
b. “In case of later return”; there’s a grace period of 120 minutes at the latest. In case the Customer returns the vehicle after the grace period a charge of one additional rental day will be applied.
c. “Fail to return”; if you fail to return the vehicle on its due date & time, and you have not extended its Hire Period for a period of 24 hours, then we will record the Vehicle as stolen and will report it to the police & will file a case.
Force Majeure:
Neither party shall be liable for failure in its performance hereunder caused by any case of Force Majeure. "Force Majeure" shall be considered - as defined by the applicable regulation(s) - as any irresistible or unforeseeable event, independent of the party suffering of the case of Force Majeure, which prevents this party from fulfilling its obligations.
So that in the case:
1. “Of a Prepaid booking”; the transaction will be cancelled, and the renting station will refund to you the prepaid rental charge that has been collected. The renting station will have no further obligations with respect to the transaction;
2. “Of a Guaranteed reservation”; the reservation will expire, a No Show fee will not be charged to you and the renting station will have no further obligations with respect to the transaction.
Privacy Policy:
Europcar Lebanon abides and follows Europcar International privacy policy terms and conditions.
Request for information or queries:
For any additional information on your booking and for any query prior to your arrival at the Europcar station, please contact the reservation service on the below:
Mobile number: +961 3 670323
Email: reservation@europcar.com.lb or outbound@europcar.com.lb
Tax :
14%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 for all cars group
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years according to car the group.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Master Card, Visa, Diners Club.
Insurances :
C.D.W., Theft Protection T.H.W : Charges may vary by car group.
Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available between Europcar stations.
B) International : Available.
Other Services :
Mobile Phone, Jerrycan.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.
A letter of Autorisation must be requested at time of reservation. All vehicles entering Namibi, Swaziland, Botswana, Mozambique, South Africa and Zambia will have to pay a non-refundable Cross Border Charge.
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Available on request. Details are available from Europcar Reservation Office.
Tax :
2%
Airport Surcharge :
None.
Age :
25 years for all car groups
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least three years.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
None.
Insurances :
Deductible Collision Damage, C.D.W., Theft Waiver : Charges may vary by station and by car group.Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available between Europcar locations. B) International : Not Available.
Other Services :
Child Seat Toddlers, Child seat Baby, Infant, Luggage, All season tyres
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download Terms and Conditions for Lithuania
Tax:
21%
Deposit policy:
Total rental estimate+ 300 EUR
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Age:
18, 21 or 25 years, according to the car group.
Airport surcharge:
Details are available from Europcar Reservation Office.
Cash rental deposit:
Not available.
Chauffeur driven service:
Certain categories are Chauffeur Driven Only. Details are available from Europcar Reservation Office.
Credit cards accepted:
"American Express, Master Card, Visa. For LXAR, PFAR car category Europcar requires the possession and use, as guarantee of the rental, of two credit cards. Lacking it Europcar will not be able to provide the requested vehicle but, as an alternative, a vehicle belonging to a different category: in any case, no refund is provided for."
Delivery / Collection:
Available Within City limits & available Outside City limits.
Driving licence:
Held for at least 1 year, except for LXAR, PFAR car category – 2 years.
Insurances:
"Deductible Collision Damage, C.D.W. and Theft Protection : Charges may vary by station and by car group. Details are available from Europcar Reservation Office."
One-way rentals:
"A) Domestic : Available. B) International : Available."
Other services:
Navigation system, WIFI device, Child Seat Baby, Child Seat Toddler, Child Seat infant, Child Seat booster, Snow tyres.
Restriction of use:
"Europcar cars can be driven to these countries: Latvia, Estonia, Poland, Finland, Sweden, Norway. Certain driving restrictions may apply for driving into not listed countries. Details are available from Europcar Reservation Office."
Use of Winter Tyres:
Winter tyres is mandatory in Lithuania: From 01 of November till 01 of April.
Click here to download Terms and Conditions for Luxembourg
Tax:
17%
Deposit policy:
Total rental estimate+ 500 EUR
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Age:
21 or 25 years, according to the car group
Driving licence
Held for at least one year.
Cash rental deposit:
No Cash Rental deposit available.
Chauffeur driven service:
Not available in this country
Credit cards accepted:
American Express, Diners Club, Euro Card, Master Card, Visa.
Delivery / Collection:
Available Within & Outside City limits on request, except on Friday & Week-End
Driving licence:
Line 1
Line 2
Line 3
Environmental Tax:
Already included
Insurances:
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
One-way rentals:
A) Domestic : Available between all Europcar stations. B) International : Available - Details are available from Europcar Reservation Office.
Other services:
Child Seat Baby, Child Seat Toddler, Snow Chains, Navigation System
Restriction of use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Use of Winter Tyres:
All cars equipped with all-weather/seasons M&S tyres
Specific note:
Credit Card must be presented at check-out
Valid driver license and credit card must be presented at check-out
Click here to download Terms and Conditions for Macedonia
Tax :
18%
Age :
19 to 75 years. Driver age restrictions apply for special and luwury car groups. Young Driver Fee applicable for drivers between 19 - 25 years of age.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Charge per additional driver is 3 EUR per day + VAT.
No Show and Cancellation fees:
Fees can apply
Deposit policy :
Total rental estimate+ 300 EUR
Airport Surcharge :
25 EUR + VAT
Driving licence :
Held for at least one year.
Fuel :
Petrol and Diesel at 2.50 EUR + VAT per liter + refueling charge of 15 EUR + VAT. Subject of change without prior notice.
Cash Rental deposit :
Cash deposit is available. The deposit amount will be resrved on your credit card but not debited from your account. Deposit amount is calculated as follows: Total rental estimate + 300 EUR.
Credit Cards Accepted :
Visa, MasterCard, American Express, Diners Club.
Insurances :
Collision Damage Waiver CDW can be purchased or included in the rental rate and limits renter's liability to the basic excess amount. CDW does not cover tires, windscreen, glasses, the underbody of the vehicle and missing parts. Theft Waiver THW can be purchased or included in the rate and lim!its renter's liability to the basic excess amout.
"Medium Protection Package": the renter can reduce excess to a certain amount in case of damage, theft and it also covers windscreen, lights, glasses, tires and the underbody of the vehicle. The insurance is not valid for missing parts of the vehicle."Premium Protection Package": the renter can further reduce his risk to Zero by purchasing Premium Protection Package. The renter must be at least 26 years old in order to purchase this insurance.
Delivery / Collection
Available within City Limits for 15 EUR + VAT and outside city for additional 1 EUR per km.
One-Way Rentals :
A) Domestic: Available between all Europcar stations.
B) International: Available in Europe. Cross border fee apply per country per rental in amout of 30 EUR + VAT. Subject of change without prior notice.
Other Services :
Baby, Child and Toddler car seats, Ski Rack, Snow Chains, Snow Tyres, Navigational System, Wi-Fi Hotspot,
Chauffeur Driven Service :
Available on request. Please contact reservation@europcar.com.mk.
Restriction Of Use :
Cross border to Turkey, Russia and Ukraine is forbidden. Subjet of change without prior notice. Please have in mind that according to Law the authoritieshave the right to seize the vehicle registration card if the renter has used alcohol or intoxicants while in possession or driving the rented vehicle. In such cases the renter shall be charged for the days we are not able to use the vehicle according to our standard rental rates. The payment of any of the extra insurances does not relieve the renter of the obligation to obtain and provide Europcar with written report from the police in case of damage or theft. There is no coverage and the renter should pay the total amount of damages or losses in case of: the damage of theft is not reported to Europcar and immediately to police and a police report is obtained. Loss of wipers, aerial, car emblems, mirrors, broken windows by negligence, wheel-rims, damage or loss of interior parts, any events resulting from alcohol, d or drug abuse, damage caused to the rented vehicle because of off road driving, any unauthorized the repairs, smoking fee - all vehicles are non-smoking. Europcar is not responsible for lost, damaged or stolen personal belongings in vehicle.
Use of Winter Tyres :
For all rentals between 15 November - 15 March, winter tyres or summer tyres with snow chains as equipment is mandatory by law.
Winter tyres 3 EUR + VAT per day, Snow Chains 10 EUR + VAT per rental.
Specific note :
Lost registration documents or lost palte number a fine of 200 EUR will apply. Lost car key - depending on car maufacturer's pricelist, traffic violation fines - if traffic violation fines are received an Admnistration fee of 25 EUR + VAT will apply.
Tax :
20%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Visa.
Delivery / Collection
Available Within City limits.
One-Way Rentals :
A) Domestic : Not Available. B) International : Not Available.
Other Services :
Not available.
Chauffeur Driven Service :
Cars are exclusively rented with chauffeur driven. Details are available from Europcar Reservation Office.
Tax :
15%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 or 25 years according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year or two years, according to the car group.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Access, American Express, Diners Club, Euro Card, JCB, Master Card, Visa.
Insurances :
Deductible Loss and Damage, L.D.W. and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : One-way Available on the same island only. B) International : Not available.
Other Services :
Child Seat Infant.
Restriction Of Use :
Vehicles can only be driven within the same Island.Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Not available.
Click here to download the terms and conditions for Malaysia
Tax :
6%
Airport Surcharge :
Rental price is included
Age :
Minimum age 21 years p;d for all cars except PWAR Minimum age 30 years old for PWAR Surcharge young driver age 21-22 years old. MYR 25.00 per day, maximum MYR 100.00 per rental. Surcharge senior driver age 66-80 years old. MYR 25.00 per day, maximum MYR 100.00 per rental.
Additional Driver :
MYR 25.00 per day, maximum MYR 100.00 per rental.
Driving licence :
It is not mandatory on the international driving license to rent a car in Malaysia. However, the license must be in Western character or with notarized translation.
Cash Rental deposit :
It is prohibited to accept cash rental
Credit Cards Accepted :
American Express, Master Card, Visa, JCB, Union Pay
Insurances :
Collision Damage Waiver, Theft Waiver, Super Collision Damage Waiver, Super Theft Waiver
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic: It is available and the surcharge is subject to location.
B) International: not available.
Other Services :
Child Seat Baby, Navigation System, Wifi access. Details are available from Europcar Reservation Office.
Restriction Of Use :
The vehicle is prohibited to enter into foreign countries. The insurance is covered on the usage within Malaysia only.
Chauffeur Driven Service :
It is not available
Click here to download the terms and conditions for Mali
Tax:
18%
Additional driver:
5000 XOF
Age:
18 years old
Cash rental deposit:
No financial transactions at airport locations
No Show and Cancellation fees:
Fees can apply
Chauffeur driven service:
All vehicles chauffeur driven
Credit cards accepted:
American Express, Euro Card, Mastercard, Visa, Diners Club
Delivery / Collection:
In-Town: 25Km free; Additional Km: 250 XOF
Driving licence:
1 year
Insurances:
SPCDW, SPTHW
One-way rentals:
A) MALI FREE DOMESTIC ONE WAY: 13019 B) MALI NO INTERNATIONAL ONE WAY: 13020
Other services:
Child Seat Baby, Child Seat Infant
Restriction of use:
International Driving Licence Mandatory for foreign customers
Click here to download Terms and Conditions for Malta
Tax:
18%
Additional driver:
Additional Driver may be added at the time of rental.
Each Additional Driver must be present in order to sign the rental agreement and must meet normal rental conditions , such as :valid driving licence, and meeting all age requirements.
Additional Driver daily charge applies
Age:
Minimum age for renting cars is 21 Years old ; for special categories 25 Years old
Maximum age is 75 years old
Young –Senior driver charge applies between 21-25 and 70-75 years old
Airport surcharge:
Included in the rate
Cash rental deposit:
Not accepted
Chauffeur driven service:
Not Available
Credit cards accepted:
Visa , Mastercard , Amex
Insurances:
Collision Damage Waiver CDW included in the rate which also carries an excess amount
Theft Waiver THW included in the rate which also carries an excess amount
One-way rentals:
Available ;One Way charge applies
Other services:
Not Available
Restriction of use:
Cross Border is not permitted
Use of Winter Tyres:
Not Applicable
Click here to download the terms and conditions for Martinique
Full terms and conditions:
Tax:
N/A
Age:
Young driver charge (21-23 years)
Senior driver charge (23-25 years)
Cash rental deposit:
Cash rental/ Cash deposit is not accepted. Excess Amount CDW + payment of the rental. Customer must show major Credit Card
Credit cards accepted:
Visa
Mastercard
American Express
Driving licence:
Driver must present valid driving licence at the time of the rental. Minimum driving Licence Period: 1Year- EBMR, EBMD, EDMR, MBMR, EDMD, MCMR ; 3Years: CMMR, CMMD, CDMR, CDMD, CBMR, IDAD, IMMR,
Insurances:
CDW EUR10,14
THW EUR4,61
PAI EUR3,23
Other services:
Downtown agency fee EUR 23,04
Use of Winter Tyres:
N/A
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Late Return Penalty : one rental day based upon local rate applied at the time of rental
Grace period : 29 mins
Click here to download the terms and conditions for Mauritania
Tax :
19% State taxes
Airport Surcharge :
15euro
Age :
at least 25 years old to be allowed for rend and hold a valid drive licence hold for 3 years or more
one way allowed only with acredited EUROPCAR driver.
Additional Driver :
Have to sign the application form to be joint in the contract, must pay 10 euro charges
Driving licence :
have to be held at least for 3 years
Cash Rental deposit :
Cash deposit is mandatory if the driver doesn't need to be driven by EUROPCAR Driver
when the car is Driven by EUROPCAR accredited we guarantee the insurance
Only Visa and MasterCard are taken for the rental payment.
Credit Cards Accepted :
valid MASTER CARD or VISA only
Insurances :
domestic insurance provided instantly
must pay for CDW insurance for dommage and collisions
insurance do not cover risk
Delivery / Collection
Airport delivry 15 euro , free delivery in the city of Nouakchott
we do not have a delivry service for the others cities
One-Way Rentals :
1) Domestic:
only domestic service is available, with driver service
2) International:
with driver and conditions other than local refer to office for informations
Other Services :
Replacement of the vehicule when need
call the office for any problem with the vehicule or any other informations
Chauffeur Driven Service :
Europcar MAURITANIA provid a chauffeur when needed from 8:am to 8:pm for the city of NOUAKCHOTT only
Any othersc services are charged , travelling city to city or out of the area others states,over time
contact office for more informations
Restrictions to use :
any violations against the law or conditions of rent, use prohibited product,alcool,drugs
Transporting prohibited products, use the vehicule for illegal activities,over full the vehicule
a police repport will be made in such cases
Click here to download Terms and Conditions for Mautitius
Tax :
15%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 or 25 years, according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one or two years, according to the car group.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Dinersclub, Eurocard, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group.Details are available from Europcar Reservation Office.
Delivery / Collection
Available. Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Not Available. B) International : Not Available.
Other Services :
Child Seat Baby,Child Seat Infant, Child Seat Toddler
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Certain categories are Chauffeur Driven only. Details are available from Europcar Reservation Office.
Click here to download Terms and Conditions for Mayotte
Tax:
NO TAX in MAYOTTE
Deposit policy:
Total rental estimate + 300EUR
Additional driver:
12 euros by additional driver
Age:
21 YEARS OLD for : EBMR - EDMR - HDMR - CDMR - IDMR - IVMR - CFMR - CFAR - EVMR - KPIW
23 YEARS OLD for : IGMR - IGAR - VMIW - VGIW - LVMR - IFNR
Airport surcharge:
50 euros per rental all car groups excepted : ACRISS CODE : KPIW, VMIW, VGIW = 60 EUROS
Cash rental deposit:
600 euros for the deposit
Chauffeur driven service:
Not available
Credit cards accepted:
MASTERCARD - VISA - AMEX
Driving licence:
3 YEARS for EBMR - EDMR - HDMR - CDMR - IDMR - IVMR - CFMR - CFAR - EVMR - KPIW
5 YEARS for IGMR - IGAR - VMIW - VGIW - LVMR - IFNR
Fuel:
1,80 EUROS GASOIL / 2,00 EUROS / LITER FOR UNLEADED FUEL
Other services:
BABY SEATS : 25 EUROS PER RENTAL
Subject to change according to government laws 16% of products and services.
Additional driver:
The price for adding an additional driver is USD 10, not including taxes.
Age:
The rental company charges per young / senior driver are applicable to all additional drivers.
Airport surcharge:
16 % APT CHARGE on basic rental all airports. Our offices are located inside the airport, International departures sector. Please provide us with your flight information, airline, country of origin, email and your cell phone number. If you cannot find us please call our free in México 01-800-201-2084 from the phones marked with the lada brand located outside of the airport or use the toll free line from USA and Canada 1-877-526-8679
16% LOCATION SURCHARGE on basic rental all dowtowns/resort stations
6% VLF SURCHARGE (Vehicle License Fee) on basic rental and extras all stations
Cash rental deposit:
ECONOMY/COMPACT/MIDSIZE/INTERMEDIATE....USD 2,500.00
STANDARD/FULL SIZE/CONVERTIBLE/SUV......USD 2,500.00 PREMIUM/LUXURY/SPECIALTY/VAN............USD 5,000.00
The deposit on your credit card. Debit cards and cash will not be accepted. The office staff will confirm the exact amount of the deposit.
Chauffeur driven service:
On request
Credit cards accepted:
American Express
MasterCard
Visa
This company [does not accept] cash, prepaid, rechargeable or virtual cards, or any other type of card that does not have the stamp.
Delivery / Collection:
In town is free distance 15 KM, adittional KM 0.5 USD.
Out town not available
Driving licence:
A valid driver's license must be at least 1 year from the first issue, no international license is required for up to 6 months in the country.
Fuel:
You will be given the vehicle with the fuel tank full or partially full. You must return the vehicle with the same amount of fuel with which it was delivered.
Insurances:
SLI - Europcar Mexico strongly recommends that all foreign travelers purchase the optional SLI coverage (Supplemental Liability Insurance) which provides similar or higher coverage amounts for claims and indemnities to the ones you find in your country of residence. The SLI coverage provides up to $1,000,000 USD per event (people inside the car are not covered by TPL, and are only covered if optional Auto Personal Accident insurance has been included in the agreed policy package).
The SLI coverage is separate from the mandatory TPL coverage and is available at an additional charge of $16.99USD per day plus applicable taxes, for all type of vehicles.
If you decline the SLI coverage, you will be covered just by the mandatory TPL insurance with a coverage limit of $250,000 Mexican pesos per event.
TPL - Third Party Liability coverage is a mandatory insurance that the Government traffic regulations require for all drivers in Mexico. The TPL Insurance covers up to $250,000 MXP and is included in certain rates. This coverage must be paid in addition to the amount of the daily rent of the vehicle, unless the rate expressly mentions that it is included. Liability Insurance Products purchased on third party travel websites are not accepted in Mexico. Third Party Liability is a car insurance that covers against death and or bodily injury to any third party; in an accident caused by or arising out of the use of the insured vehicle (people inside the car are not covered by TPL, and are only covered if optional Auto Personal Accident insurance has been included in the agreed policy package).
LDW - This coverage is a combination of the CDW and THW coverages. LDW is an insurance that covers all partial or total damages of for vehicle and total theft. Therefore, partial theft, damages due to meteorological phenomena, damages caused by vandalism, riots, strike, coup or any other political or social movement are not covered by this insurance, this coverage reduces the customer’s responsibility for all vehicles. In the case of responsible theft the customer is only responsible for paying deductible (or excess) of 10% of the total value of the car except for luxury vehicles in which the contracting of the insurance policy for the risk conditions according to the insurance company establishes, the amount to be paid corresponds to 20% of the value of the vehicle. Collision and Damage Protection is available at $33.65 USD per day for all types of vehicles.
The LDW is optional and is typically purchased by customers that are not covered for vehicle damage or loss by their Credit Card Company (or insurance linked to a credit card). To be able to use this benefit, the Leasing will request the Lessee to provide a document given by the banking institution, on which they can confirm and/or verify that the cardholder is covered with this insurance and the banking institution will be accountable for all the expenses in case of an accident or any mishap during the validity of the lease; as to establish that this will be done through a reimbursement in favor of the cardholder. This document must have a verifiable phone number and/or email address for a confirmation and should indicate that the credit card has the LDW coverage (Loss and Damage Waiver) and it’s covered by this same credit card. All the bank institutions that provide this credit cards must be regulated by the “Comision Nacional de Seguros y Fianzas” which is the Mexican governmental institution that regulates all and every single insurance companies in México. If customer does have the appropriate approval and coverage from its credit card institution they will have to sign a “statement of personal responsibility for the total value of the car” for refusing to purchase the CDW insurance with Europcar México (Promotora Caribeña S.A. de C.V) and will therefore, in the event of an accident, be fully responsible for all damage and/or repairs in case the issuer of your credit card does not cover the damage or theft within 72 hours following the report that is made for your claim, is responsible for the total value of the vehicle. The client must grant a deposit between $2,500 USD and up to $5,000 USD (depending on the reservation channel/website or the category of the vehicle, please refer to the category list mentioned here below) will be held on the customer's credit card as a guarantee at the beginning of the rental and it will be reimbursed when the vehicle is returned safe. If the customer credit card does not have the guarantee previously mentioned the purchase of the LDW (CDW) coverage will be mandatory.
SLI- Europcar Mexico strongly recommends that all foreign travelers purchase the optional SLI coverage (Supplemental Liability Insurance) which provides similar or higher coverage amounts for claims and indemnities to the ones you find in your country of residence. The SLI coverage provides up to $1,000,000 USD per event (people inside the car are not covered by TPL, and are only covered if optional Auto Personal Accident insurance has been included in the agreed policy package).
The SLI coverage is separate from the mandatory TPL coverage and is available at an additional charge of $16.99USD per day plus applicable taxes, for all type of vehicles.
If you decline the SLI coverage, you will be covered just by the mandatory TPL insurance with a coverage limit of $250,000 Mexican pesos per event.
PAI - Medical Expenses for Occupants covers injuries expenses to passengers (according to the number of passengers allowed by the manufacturer) and the driver of the vehicle. This insurance covers up to $120,000 MXP. PAI: $10.75USD per day in all type cars.
SPLDW. - Super Low Damage Waver (0%); this service relieves the customer of financial responsibility for the deductible earmarked for material damage only, save for specific cases in which there is presumed negligence. This coverage costs $27.00 USD and may only be offered to those who have acquired PLI+CDW. The above-mentioned coverage will only apply if the customer abides by the clauses in the rental contract, which means that any breach of contract will annul the protection and the customer will then assume full responsibility for all damages incurred.
Crystals, wheels, tires and rims, or stolen accessories are not covered.
WWI: Glass and Tire protection is available at $18.90USD per day in all type of vehicles. A 20% excess (deductable) will be charge per event.
RSA.- The Emergency Roadside Assistance service is optional and it might be declined at the time of car check out it costs $2.70 USD per day in all type of vehicles and it includes the following services.
Roadside Assistance
Coverage that provides travel assistance service at no cost to the following events:
• Battery charge
• Opening of the vehicle if the keys are left inside
• Flat Tire replacement
• Refueling
Charges apply in the following ways:
• Gasoline provided
• Key replacement
• Flat tire repair
If the driver wishes to decline this service shall notify at the time of signing the contract and will be responsible for all additional charges listed above.
All coverages apply only in car accident except for total theft of the vehicle and their prices are per day. In the event of any claims on the coverages there must be an accident report of the competent authority except for parcial Theft.
Declination of basic coverage CDW / THW
The CDW is optional and is usually purchased by customers who are not covered by damage or loss of the vehicle by your credit card company (or insurance linked to a credit card). For your own protection, we prefer that all customers submit a valid letter or proof of coverage from the issuer of their credit card with a verifiable phone number and / or email address to confirm that CDW coverage is provided by your credit card
In case the fare does not include CDW, passengers will be able to reject CDW, USD 2500 will be blocked more credit card guarantee for cars and USD 3000 for SUV, Pick up and Van and will be refunded when the vehicle is returned safe.
One-way rentals:
1) Domestic:
Available between Europcar rental centers.If you decide to rent a vehicle at an office and return it to a different one, the rental company may charge you a one way fee for expenses incurred when you have to return the vehicle to the removal office.
You must inform us in advance if you wish to make a one way reservation. On the other hand, if you return the vehicle in an office different from the one established in your reservation, the rental company will penalize you with an extra charge.
We will confirm the price of this service once you have made your reservation and we have received a confirmation from the rental company.
2) International:
The rates vary according to the route that the client makes, minimum 3 days of rent. TRAVEL TO UNITED STATES From Monterrey is allowed : customer have to purchase border insurance in U.S.A.
Travel to Central America is not allowed. Except from Cancun, Playa del Carmen, Merida and Chetumal. To travel to Belize and Guartemala a letter or email should be sent to the station 48 hours before his pick up date. Traveling to Guatemala is only valid when customer is crossing the border through the city of Tapachula
Other services:
Additional charges apply for the navigation system 10 USD, child seat baby 10 USD, child seat baby 10 USD, child seat toddler 10 USD, booster 10 USD or any other additional requirements. Not including taxes.
Restriction of use:
Grace period: 59 minutes The late refund will correspond to a full day charge at the local rate available.
Circulation. It must only circulate on asphalt roads, it is forbidden to drive on dirt roads, unauthorized roads, gaps and rivers, paved roads or that compromise the condition of the vehicle, an exception may be made only with the approval of the National Management.
Insurance. It must be taken in a mandatory way:
Protection against shocks, accident or theft.
Protection for third parties.
Protection tires and windshields.
Extraterritorial protection for own damages.
Loyal customer. This promotion applies to our clients who do not have a negative background with the company.
Promotions. No other promotion applies
Speed. The Ministry of Government reported the approval of a Supreme Decree that temporarily modifies the Traffic Code Regulation to establish "maximum speeds" on roads and highways throughout the country.
The norm establishes maximum speeds of 60 kilometers per hour for dirt roads and 80 kilometers per hour for paved roads, the decree establishes according to an institutional bulletin.
Warranty. During the collection, the main driver will be blocked the credit card, a security deposit of USD 2,500 (Economy/Compact/Midsize/Intermediate/Standard/Full size/Convertible/SUV), $5,000 USD (Premium, Luxury/Specialty/Van). No guarantee will be accepted in cash. The office staff will confirm the exact amount of the deposit.
Rental. The rental payment will be made in advance.
Does not include assistance in suto.
Does not include assistance en route.
Does not include vehicle maintenance.
It is invoiced for the days established in the contract if the client returns before the partial or total rent is not reimbursed.
If you fail to comply with any of the aforementioned points, you will proceed to pay your rent at the normal rate of 100km per day.
The hirer undertakes and enforces the enforcement of traffic rules and laws and also the instructions issued by the authority and its agents while using the rented vehicle, assuming full responsibility for penalties, fines or fines for traffic violations or violations of the municipal law or by any competent authority. Therefore, it is the responsibility of the tenant or any of the authorized drivers to pay the expenses that may be imposed on the owner.
For all purposes, even for the events mentioned in the preceding paragraphs, the Lessee irrevocably authorizes the Owner, so that by charging your credit card deferred charges can be charged, these charges correspond to the amounts of the fines due, to violations of the traffic law made during the rental period, as well as the amounts owed due to damage to the leased vehicle or to third parties. In cases where the payment is not made through a credit card, the charges on the indicated items will be reflected in the direct invoice to the company or person leasing the vehicle, this person or company being responsible for the final payment.
The vehicle must be returned, normal expected wear, in the same conditions as when it is rented. If special cleaning is required, a separate charge will apply depending on the return status of the vehicle cleaning. It is forbidden to smoke inside the vehicle or spill liquids that stain the upholstery, with a charge of additional rental days, for the time the vehicle is kept out of service for special cleaning.
Use of Winter Tyres:
N/A
Specific note:
Documentation
Passport or identity card
Driving license
Credit card
Other:
The lessee undertakes not to allow anyone to drive the rented vehicle unless it has been authorized by Europcar. The hirer agrees that neither he nor any of the additional drivers mentioned will use the vehicle through unpaved roads, crossing rivers, lakes or other water areas that endanger the operation or the integrity of the vehicle. In addition, towing objects, racing and fun driving, roads in poor condition, teach driving, rent the vehicle without permission from Europcar.
Failure to comply with the same will make you liable for paying resulting damages and fines.
All additional equipment or services are subject to local taxes and sales taxes. If you require additional equipment, you must leave a deposit at the rental office when picking up the vehicle.
Please contact us if you wish to pick up or return the vehicle outside of the opening hours of the office (either due to delay or change of plans). If so, the service will have an additional cost. On request.
In case of additional applicable costs, such as fines for speeding or congestion charges, the rental company will try to contact you when the authorities request the identity of the driver. Such a process could occur months after the rent, and will involve the payment of the administrative fee imposed by the company in addition to the original amount for the sanction.
Important: to facilitate the comparison between different companies, we have standardized the names of these charges. Keep in mind that the names used by the rental company of your reservation may be different.
All additional equipment or service must be requested at the time of booking and must be paid directly to the rental company when removing the vehicle. All prices are subject to change and the rental company reserves the right to modify them without prior notice.
Tax :
20%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum 21 or 23 years according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one or two years, according to the car group.
Cash Rental deposit :
Details are available from Eurpcar Reservation Office.
Credit Cards Accepted :
Mastercard, Visa.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Not available. B) International : Not available.
Other Services :
Details are available from Europcar Reservation Office.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Full terms and conditions:
Click here to download Terms and Conditions for Montenegro
Tax:
20%
Deposit policy:
Total rental estimate+20%+500 EUR
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons.
Charge per additional driver is 10€ per day + VAT, 30€ max.per rental + VAT.
Age:
21-75; Drivers age restrictions apply for special and lux car groups
Airport surcharge:
3€/day + VAT
Cash rental deposit:
Cash deposit is not available.
The deposit amount will be reserved on your credit card but not debited from your account.
Deposit amount is calculated as follows: Rental price + excess for damage + fuel costs ( in local currency).
Chauffeur driven service:
Available on request.
Credit cards accepted:
Visa, Master, Amercian express
Debit cards not accepted
Delivery / Collection:
Available within city limits for 20€+ VAT per service.
Driving licence:
2-5 years, according to the car group.
Fuel:
Insurances:
All rates include basic insurances (CDW & THW). All Europcar extra insurances
are available.
One-way rentals:
1) Domestic: "Available for domestic and international rentals. Cross forder fee of 4€+ VAT, 40€ + VAT maximum per rental is mandatory for all cross borderings. "
2) International: "Available for domestic and international rentals. Cross forder fee of 4€+ VAT, 40€ + VAT maximum per rental is mandatory for all cross borderings. "
Other services:
Baby, child & toddler seats, Child stroller, GPS.
Restriction of use:
One way is not allowed to all islands and to Ukraine and Russia.
Use of Winter Tyres:
Winter equipment is mandatory for all rentals between
01/10-31/3 and is charged by Winterization fee in value of 4€+VAT per rental day, 40€+ VAT
maximum per rental.
Specific note:
NA
Other:
NA
Click here to download Terms and Conditions for Morocco
Tax:
20%
Deposit amount:
Total rental estimate+16 387 MAD
Additional driver:
2 ADD can be recorded with ADD fee : 700,00 MAD per rental and for each additional driver
Age:
Min age : 21 years old for all cars, except PDMD & LDAD for which 23 years old are required
Airport surcharge:
240,00 MAD for all airport
Additional surcharge of 700,00 for Essaouira APT and Nador APT
Cash rental deposit:
Partial deposit can be accepted cash : up to 5000,00 MAD
Chauffeur driven service:
On Request, with fee of 540,00 MAD per day
Credit cards accepted:
All majors CC acceptes : Visa, MasterCard, Amex, ...
Delivery / Collection:
On Request, authorized with add charge according to the distance
Driving licence:
Driven licence of 2 years min
Fuel:
Current gas price of the gas-station + service of 200,00 MAD
Insurances:
Our rates include : liability to third party + LDW (CDW + THW) with an excess
One-way rentals:
1) Domestic: DOW : authorized with add charge for all rental durations
2) International: IOW : forbidden, not authorized & not insurred
Restriction of use:
Using unpaved roads is not allowed, damages caused to rented car on upaved roads are not covered by insurance.
Specific note:
Deposit corresponds to the Excess value or at least to "1500 EUR" in MAD.
Pack Premium does not include personal effects (not insured in Morocco)
Valid driven licence + valid passport + valid CC are required to be produced at the check-out time.
Tax :
17%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum 23 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
Cash Rental deposit :
Cash Rental Deposit not available.
Credit Cards Accepted :
American Express, DinersClub, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available. Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available. B) International : Available - Details available from Europcar Reservation Office.
Other Services :
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Child seat Booster.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Available upon request. Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for Myanmar
Tax :
5%
Airport Surcharge :
3,50%
Age :
Chauffeur drive only.
Additional Driver :
Chauffeur drive only.
Driving licence :
Chauffeur drive only.
Cash Rental deposit :
Cost of hire in advance.
Credit Cards Accepted :
Visa, Mastercard.
Insurances :
N/A chauffeur drive only.
Delivery / Collection
N/A.
One-Way Rentals :
A) Domestic : Available - details available from Europcar Reservation office.
B) International : N/A.
Other Services :
Chauffeur drive only.
Restriction Of Use :
Chauffeur drive only.
Chauffeur Driven Service :
Chauffeur drive only. Details are available from Europcar Reservation Office.
Tax :
15% plus 1% Tourism Levy Tax
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
18 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
Cash Rental deposit :
Cash Rental deposit not available.
Credit Cards Accepted :
American Express, Dinersclub, Eurocard, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available. B) International : Available.
Other Services :
Child Seat Baby, Child Seat Toddler, Child Seat Infant, Second Spare Tyre, Mobile Phone.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Not Available.
Click here to download Terms and Conditions for Netherlands
Tax:
21%
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Age:
21 Years for airport locations.
19 Years for downtown locations.
Full Size, Premium, Luxury and Special category renters (e.g. BMW 3 series or higher) must be 25 years old.
Airport surcharge:
Details are available from Europcar Reservation Office.
Cash rental deposit:
Cash rental deposit is not accepted. Major credit card is requested.
Chauffeur driven service:
Details are available from Europcar Reservation Office.
Credit cards accepted:
American Express, Discover/Diners Club, Euro Card, Master Card, Visa, JCB and CUP.
Two credit cards are required for Full Size, Premium, Luxury and Special categories (e.g. BMW 3 series or higher). The credit cards have to be on the name of the renter.
Delivery / Collection:
Details are available from Europcar Reservation Office.
Driving licence:
Held for at least one year.
The driving license must be written in English or Dutch. If not, an international driving license is mandatory. For Chinese driving licenses an official translation will suffice.
Drivers must present both driver's license and passport/ID card in order to check out the vehicle. Mandatory thumbprint of the renter is required only at Amsterdam Schiphol Airport.
Insurances:
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group.
Details are available from Europcar Reservation Office.
One-way rentals:
A) Domestic : Available between Europcar stations. B) International : Available. Details are available from Europcar Reservation Office.
Other services:
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Snow Tyres, Navigation System, Safety Kit.
Restriction of use:
Cross Border Rules : The renter is allowed to drive in: Andorra, Austria, Belgium, France, Denmark, Finland, Germany, Ireland, Italy, Luxembourg, The Netherlands, Norway, Portugal, Spain (except Ceuta & Melilla), Sweden, Switzerland and the United Kingdom. It is not permitted to drive the car in any other country.
Certain driving restrictions may apply for driving into certain countries.
Details are available from Europcar Reservation Office.
Use of Winter Tyres:
Details are available from Europcar Reservation Office.
Tax :
5%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 years according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held at least for two years according to the car group.
Cash Rental deposit :
Cash rental deposit not accepted.
Credit Cards Accepted :
American Express, Diners Club , Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available.
B) International : Not Available.
Other Services :
Child Seat Baby, Child Seat Infant, Child Seat Toddler.
Restriction Of Use :
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download Terms & Conditions for New Zealand. Effective September 2021
Tax :
15% Goods and Service (GST)
Airport Surcharge :
Included in your rental charges when applicable and details are available from Europcar Reservation Office. When applicable the rate is displayed in your rental agreement.
Age :
Minimum 21 or 25 years according to the car group. Additional Young Driver surcharge applies for drivers under 25.
Additional Driver :
With the consent of Europcar and the renter, the vehicle may be driven by other persons which must be included on the rental agreement at time of pick up. Conditions and additional driver charges apply.
Driving licence :
Full unrestricted driving licence and international drivers license in english.
Cash Rental deposit :
Cash Rental Deposit not available. Credit card pre-authorisation of rental charges will be taken at time of pick-up. Additional bond may also be pre-authorsied on your credit card at time of pick up.
Credit Cards Accepted :
American Express, Diners Club, Master Card, Visa.
Insurances :
Our basic level of cover is already included in the price. Damage Cover Products to reduce the standard damage liability fee (DLF) may be purchased at extra cost on certain vehicle categories, including Premium, Medium, Snow Cover and Unsealed Road Cover. There may be no cover in some circumstances even if Damage Cover products have been purchased. Refer full terms and conditions of rental available at europcar.com.au for full details of exclusions to cover.
Inter-Island Rentals:
Your rental vehicle cannot be taken on the ferry services between the two islands. Please contact Europcar as soon as your booking is confirmed to make the crossover arrangements. More Information.
One-Way Rentals :
A) Domestic : May be available between Europcar stations. B) International : Not available.
Other Services :
Navigational Unit and Child Seats. There are some toll roads which you must pay directly to the toll road operator.
Restriction Of Use :
You have no cover for Damage or Third Party Loss in some circumstances even if You purchase Damage Cover Products. These are fully set out in the Terms and Conditions of Rental available at europcar.com.au and include Damage or Third Party Loss
caused by inundation or immersion of the Vehicle in water, use of the Vehicle in any prohibited area and Overhead and Underbody Damage, including overhead contact to any part of the pantech or box section of a Commercial Vehicle. Driving the Vehicle on Unsealed Roads and in a Snow Area is never permitted unless You have purchased the appropriate cover at the Start of Rental and Off Road use is strictly prohibited. You must refer full terms and conditions of rental available at europcar.co.nz for full details. cover.
Chauffeur Driven Service :
Not Available.
Tax :
19%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Details are available from Europcar Reservation Office.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Details are available from Europcar Reservation Office.
Cash Rental deposit :
Cash Rental Deposit not available.
Credit Cards Accepted :
Visa.
Insurances :
Details are available from Europcar Reservation Office.
Chauffeur drive only.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available B) International : Available.
Other Services :
Child Seat Baby,Second Spare Tyre, Jerrycan
Restriction Of Use :
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Cars are exclusively rented with chauffeur driven. Details are available from Europcar Reservation Office.